American politics

Democracy in America

Health reform

One way capitalism can make health care worse and more expensive

Jun 8th 2011, 13:35 by M.S.

DAVID BROOKS had an op-ed in the New York Times yesterday that proclaimed the near impossibility of restraining costs in health care through centralised government efficiency evaluations, which is being justly ridiculed by people (Jon Chait, Jonathan Cohn, Ezra Klein) who note that every single one of the world's centralised government-regulated health-care systems is far cheaper than America's relatively decentralised private-sector one. Mr Brooks has surely had this explained to him a thousand times by now, and his failure to process the fact or incorporate it into his worldview seems to me most likely to reflect an absence of the ideological furniture on which the fact could sit. Mr Brooks doesn't seem to have an instinctive understanding of how it can be possible for unregulated free-market health-care systems to cost more and deliver inferior care than strongly regulated systems with heavy government involvement, and that's why, while he occasionally must have to acknowledge the existence of the French health-care system, he can't seem to retain it.

Here's one example among a million. The other day I went to the IPO announcement of a company that does some fairly state-of-the-art medical stuff. The company was spun off from a public institute a few years back to exploit this technology, but it's been unable to establish significant revenue or market share, or to get within shouting distance of breaking even. Meanwhile, competitors with similar technologies have gobbled up most of the market share, and one is already quite profitable. The company said it planned to raise some tens of millions of dollars with the share issue, many times its current annual expenditures and about a third of its overall market cap. And what would it do with this money? It was going to use half of it to finance a marketing drive, targeting key decisionmakers at American health-care providers and health insurers, and doctors.

Why hadn't this company been able to generate significant revenues? Were its technologies inferior? No, said an independent molecular biologist I talked to. Its product was certainly as good as the competition's. Moreover, it had actually gone to the trouble of getting its technology approved by the FDA, which the competition hadn't. (In this sub-sector FDA approval isn't yet mandatory.) But it hadn't marketed itself well. It hadn't established the relationships with providers and insurers that would ensure that its product was the one they selected. Doing so would require a marketing budget of tens of millions of dollars, in a sub-sector where the entire annual market is a few hundred million dollars.

Just think about this for a minute. A medical technology company is going public to generate the money it needs to advertise its products to hospital directors and insurance-company reimbursement officers. This entails significant extra expenditures for marketing, the new stocks issued to fund the marketing will ultimately have to pay dividends, banks will have to be paid to supervise the IPO that was needed to generate the funds to finance the marketing campaign (presumably charging the industry-cartel standard 7%)...and all this will have to be paid for by driving up the price the company charges to deliver its technologies. But beyond the added expense, why would anyone think that a system in which marketing plays such a large role is likely to be more effective, to lead to better treatment, than the kind of process of expert review that governs grant awards at NIH or publishing decisions at peer-reviewed journals? Why do we think that a system in which ads for Claritin are all over the subways will generate better overall health results than one where a national review board determines whether Claritin delivers treatment outcomes for some populations sufficiently superior to justify its added expense over similar generics? What do we expect from a system in which, as ProPublica reports today, body imaging companies hire telemarketers to sell random people CT scans over the phone?

Matthew Yglesias takes the right tack by comparing the medical industry to the shoe industry, where we all agree that the private sector produces far better shoes at far lower cost than could be produced by a state-owned manufacturer. I think the analogy is also helpful when we add in the dimension of marketing. Beyond a certain point, you can't explain the value of a great pair of shoes in any rational fashion. The reason a pair of Air Jordans was vastly superior to a pair of nondescript Soviet sneakers in 1989 was only partly that they were more durable, or had better support and traction. Most of the added value wasn't there. It was in the interplay of marketing and fashion. The satisfaction customers derive from marketing and fashion is absolutely real; in the case of shoes, it's practically the whole point. But in the case of medicine, it usually shouldn't have any place in decisionmaking. We shouldn't be aiming to make Americans happy by marketing medically useless knee surgery to them and then letting them walk down the street feeling all fine and dandy with snazzy new knees that aren't actually any better than the old ones. Not in the publically insured sector, anyway. Medically unnecessary cosmetic surgery is fine, but not on the taxpayer's dime.

The other key thing to pay attention to is who this marketing campaign was targeted at: key decisionmakers at providers and insurance companies. Those are the people who decide whether medical procedures get ordered. It's not patients. Patients aren't going to experience a loss of freedom or satisfaction because an expert reviewer at the Independant Payment Advisory Board makes the call as to whether a procedure is medically beneficial, rather than the corresponding bureaucrat at their insurance provider or at the for-profit clinic they're attending. Health care is different from buying shoes. Which is why it wouldn't be at all surprising if a board of 15 experts could play a major role in reducing expenses and improving care outcomes in the American medical industry. That's what corresponding boards of experts in France, Germany, Britain, Canada, the Netherlands and so on do, which is why their health-care systems cost half what ours does, cover everyone in their countries, and generally provide better care.

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1-20 of 103
LaContra wrote:
Jun 8th 2011 1:58 GMT

"likely to reflect an absence of the ideological furniture on which the fact could sit."

Nope
Brooks simply has too much of the ideological bit that in fact does the sitting on the furniture.

intman wrote:
Jun 8th 2011 2:18 GMT

Anybody seeing an opportunity in peddling placebo drugs?

Placebo effect is real > Good marketing can induce a Placebo effect > Lots of money for drug companies + healthier populace

Or am I missing something?

cs r wrote:
Jun 8th 2011 2:22 GMT

"Matthew Yglesias takes the right tack by comparing the medical industry to the shoe industry."

Luckily (for supporters of socialized medicine) he didn't take the wrong tack with a comparison to the IT industry.

Ah Beng wrote:
Jun 8th 2011 2:26 GMT

@cs r:
I have trouble believing that there is a straight comparison between the healthcare industry and the IT industry. To make just one example, there are few instances of format lock-in or service contract-based models in the medical industry.

LexHumana wrote:
Jun 8th 2011 2:26 GMT

M.S., you are ignoring the most critical element that distorts the medical market -- the 3rd party payer problem.

A pure capitalistic, free-market in medical care WOULD provide goods and services far more efficiently than a government run system if it were run like a normal free market, with a simple buyer and seller. However, the U.S. system of medical care is a tripartite one -- the buyer, seller, and payer are all different, which completely distorts the free-market dynamic.

The patient does not bear the direct cost of the medical care, so he or she has no incentive to reduce frivolous or unnecessary consumption. The doctor is being reimbursed on a fee-for-service basis, so he or she has no incentive to reduce the amount of service provided. The insurance company is not primarily concerned with cost control, because as long as their inflows (premiums) match their outflows (reimbursements), they dont care -- they make money from the underwriting fees and the float.

Because the payments are divorced from the supply and demand, the free market system has problems providing medical care efficiently. The solution is not to junk the free market system, but to junk the 3rd party payer problem.

cs r wrote:
Jun 8th 2011 2:30 GMT

Liberal-progressives keep saying that socialized medicine is cheaper than free-market medicine by pointing to the costs in France, Britain, Canada etc. compared to America.

But guess what: we don't have free-market medicine here in America, we have byzantine-market medicine. The cost comparison only tells us byzantine-market medicine is unduly expensive.

Surely this has been explained to M.S. a thousand times.

Jun 8th 2011 2:33 GMT

I would criticize the Brooks piece from the right. Of course price controls control prices. Conservatives shouldn't hesitate in acknowledging that. But there are other consequences to price controls which is why we don't use them.

MS's piece is much worse though. According to him, we should prohibit advertising in non-status goods like cell phone service, food, razors, movies, toothpaste, plumbers, etc. because advertising adds no value. BTW, is status even a value we want to protect? Why not ban sneaker advertising?

Advertising creates competition and reduces search costs. Yes, advertising lowers costs. There are countless examples of price wars waged over the airwaves. It's amazing how much fast food you can still get for a dollar.

Now I'm not against Consumer Reports or peer-reviewed journals. They also reduce search costs. I'm not against denying reimbursement for the useless. I am against price fixing. Have your advisory boards but let the market signal the price.

cs r wrote:
Jun 8th 2011 2:33 GMT

Ah Beng, I agree there is no straight comparison between the IT and healthcare industries. My point is that Yglesias cherry-picked an industry that also is problematic as a comparison.

gtgator wrote:
Jun 8th 2011 2:41 GMT

DiA said: "But beyond the added expense, why would anyone think that a system in which marketing plays such a large role is likely to be more effective, to lead to better treatment, than the kind of process of expert review that governs grant awards at NIH or publishing decisions at peer-reviewed journals?"

- Lets see, because entrepreanurs who start a company and which may fail is the capitalistic way determine winners and loosers. Does it work perfectly all the time...heck no, but under your preferred system having a expert board you are at the mercy of their decisions. What happens when you have board members are corrupt or have deals with other makers and don't approve a new drug/method/equipment because it would hurt their system. What about all the new stuff they don't give a shot because their statistical models suggest don't work. Capitalist methods may waste a lot on their failures, but I feel over time their success's outweigh their failures. Why? Because new companies are willing to gamble on new stuff that a board of experts wouldn't. Those entrepreanurs do this because they may make boat loads of money!

Ah Beng wrote:
Jun 8th 2011 2:42 GMT

@cs r:
Ah, I see. Thanks for clarifying.

gtgator wrote:
Jun 8th 2011 2:43 GMT

DiA said "The reason a pair of Jordans was vastly superior to a pair of nondescript Soviet sneakers in 1989 was only partly that they were more durable, or had better support and traction. Most of the added value wasn't there. It was in the interplay of marketing and fashion."

- Ok, sure the value added for that pair may not be leaps and bounds better, but look at massive more variety of shoes available in the market. Your logic is that its ok for marketing in other products like shoes, but healthcare its not. Let me turn the tables and ask, why not have a independent board of experts say what shoes can be produced?

Another point on marketing. What happens when Nike releases their new shoe, which may only be marginally better in real performace and makes most of their sales in advertising. Another shoe company comes along and says, well Nike just too market share so we have to up our game to get those customers back. They revamp their advertising, but they also may revamp their shoe and try new inovations to get ahead. Inovation occured because of advertising and the good old goal of making money.

I suppose your stock answer will be that instead of spending money on advertising, a single payor system would spend that money research. Fine, but what is the most effective research? Do you want to try and cure some rare form of cancer, or a develop new gene therapy to cure a common but non fatal disease. My point is that advertising is one more way business interact with customers and one more way they ultimatly determine what most people are willing to pay for/really want. An independent expert board may release surveys, talk to other experts, but I question its ability to really flesh out things like this.

david adams wrote:
Jun 8th 2011 2:50 GMT

@RestrainedRadical:
"According to him, we should prohibit advertising in non-status goods like cell phone service, food, razors, movies, toothpaste, plumbers, etc. because advertising adds no value."

He says no such thing. He says that it's a waste of scarce resources, that if we really cared about controlling health care costs, such expenditure should be made unnecessary, not prohibited.

@cs r:
"we don't have free-market medicine here in America, we have byzantine-market medicine"

That's an astute observation. The problem with making that observation is that at no time in the recent debate has a truly free market for medical services been on the table. It's a choice between expensive, broken, privatized Byzantine healthcare and slightly less expensive, Byzantine semi-privatized healthcare. And people treat it like it's freedom vs slavery.

Mr. Dean wrote:
Jun 8th 2011 2:57 GMT

@RR

I think you're taking M.S.'s implication too far here. He's not saying that it's somehow wrong or inappropriate to value goods based on status in markets, just that status is not something the government should be paying for. I think the better analogy would be the advertisements all over the DC Metro aimed at defense contractors to sell cargo jets, night vision goggles, and other military goods. People should be free to waste their money on whatever they want, snake oil and brand names included, but the government shouldn't.

On a side note, I still think advertising for prescription drugs is ridiculous. By definition, non-doctor consumers aren't able to make an informed judgment on whether/which to use.

Jaylat wrote:
Jun 8th 2011 3:17 GMT

If "a board of 15 experts" suddenly took over all decisions for the health care industry, does anyone believe that marketing (or lobbying efforts) will no longer play a role? Do you really think your IPO-pal will happily sit on his hands and hope for good results from "peer reviews"?

Of course he's going to market this thing as much as he possibly can. And if he can't market it to the 15 experts, then it won't get done at all, much to all of our detriment.

Heimdall wrote:
Jun 8th 2011 3:18 GMT

LexH,

Third party payment systems are something of a problem, in that middlemen rarely cause the cost of a product/service to decrease. But your thesis has what appears to me to be a fatal flaw:

Most people aren't qualified to determine which medical procedure/product is the optimal product to treat their ailment.

When you buy a car, you know roughly how much power you want, how much storage, etc. You can look to Consumer Reports to gather reliability data and dealer cost. You can negotiate with the dealer based on this information. Similar story with most consumer goods.

When you have a dread disease (one of a bazillion maladies, not a few dozen as with most purchasing decisions), there might be uncertainty among doctors whether it is indeed disease X, or maybe Y or Z.

Once you (kinda maybe) know what the problem is, which treatment is best? Even among doctors who agree on the disease, they may think that treatment A, B, or C is most effective based on their research, year of graduation, etc.

Thus, even if all doctors and practitioners were equally adept, you would still need to navigate the diagnosis/treatment thicket. But they're not equally adept, and there's no Consumer Reports to provide data on reliability, outcomes per thousand operations with doctor X in hospital Y.

In short, consumers are ill-equipped to treat medical care as if it was any "normal" market. We just don't have the expertise to do it. And thus we are even more susceptible to the recommendations of the "experts" as to what to do than we are with a pair of sneakers.

When the doctors make decisions based on marketing rather than the studies of a non-profit board of researchers and domain experts, guess what would happens?

Something approximating the American "system".

If the government, as a third party payer, was to assume responsibility for payment of all non-cosmetic, non-discretionary medical care and base decisions on what a non-profit board of researchers and domain experts recommend as cost-effective treatment and then leave the rest to private insurance, guess what would happen?

Something approximating one of the dozens of countries who spend far less than we do and achieve superior public health results.

Jun 8th 2011 3:22 GMT

I did take MS's argument to its logical conclusion. Maybe MS believes status to be a social good that justifies the additional cost though I find that to be out of character. Maybe he accepts that advertising reduces search costs but he explicitly states that panels are just as effective. That leaves competition as the only remaining socially valuable purpose of advertising but MS rejects this. Therefore it logically follows that if you have a panel reviewing non-status goods, banning advertising is actually a good thing.

Now, I'm not saying that Medicare should pay for everything. In fact, I said the opposite. But I strongly object to this notion that a monopolistic purchaser fixing prices is the pain-free panacea to our health care problems that progressives make it out to be.

Jaylat also raises the good point that giving the decisionmaking power to the government would cause sellers to shift resources from advertising to lobbying.

ccusa wrote:
Jun 8th 2011 3:35 GMT

What about state of the art medicine that the government can't afford to provide to every single person? Does that type of stuff disappear?

jomiku wrote:
Jun 8th 2011 3:40 GMT

Brooks' method is to set up straw men and knock them down. The straw men are his creations and bear little resemblance to reality.

jr_ wrote:
Jun 8th 2011 3:40 GMT

M.S.,

You use an interesting and I believe very instructive example. Essentially, what you are saying is that this company's product is as good, maybe even better, that the competitors' product, but that the market has undervalued it. On what are you basing that assumption? A molecular biologist told you so. In other words, you have chosen to believe that the concentrated wisdom of your one expert is better than the disaggregated wisdom of the market.

Perhaps it is true that David Brooks is hopelessly confounded by his pre-existing belief that markets outperform experts, but it seems quite clear that you suffer from the opposite. You seem to take it for granted, at least when it comes to all things health care related, that experts outperform markets. What's more you seem to hold up the supposed superiority of the European models to the American models as some sort of absolute proof, while completely ignoring the fact that we really don't have a real free market in health care in America.

It may well be true that a board of exports picking and choosing which treatments will be funded, and under what circumstances, would outperform a system where individuals had direct control of their healthcare dollars and made those decisions for themselves. It is, however, an empirical question and one to which, at this point, we have no definitive answer.

A_Voice wrote:
Jun 8th 2011 3:41 GMT

Just out of curiosity, RR, why do you think the single-payer system they have in many other countries, that works so well to reduce cost in the countries that implement it, would not work in America? I'm only asking, because I wonder if you actually have an answer to that question, or if your opposition to it is rooted in a fear that another country may have gotten right what America seems to be struggling with.

1-20 of 103

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