If you are concerned about the content of a television programme, the law entitles you to complain and ensures that your complaint will be taken seriously. Through the process of Formal Complaints, viewers and listeners play an influential part in the maintenance of broadcasting standards.

How do I make a formal complaint?
Use the form below to make a formal complaint to TVNZ about a television programme on TV One, TV 2, U, TVNZ 7 or TVNZ Heartland (NB formal complaints must be received by TVNZ within 20 working days of programme screening).

Not sure what broadcasting Standards are? Read these first:

Free-to-air television code (pdf format). Applies to TV One, TV 2, U & TVNZ 7.

Pay TV code (pdf format). Applies to TVNZ Heartland.

With the exception of complaints about breaches of privacy (which may be sent directly to the Broadcasting Standards Authority at PO Box 9213, Wellington), you must write to the broadcaster in the first instance.

Your formal complaint