How CursorArts Company Protects
and Uses Information You Provide

CursorArts Company has created this privacy statement in order to demonstrate our firm commitment to privacy. Our Corporate information gathering and dissemination practices for this website: http://www.cursorarts.com/ are detailed in the following paragraphs.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

If you place an order for our products, your name, address, telephone number and other ordering information is used for processing your order, shipping and payment. Your purchase record is retained in our Sales Department database. We do not sell or reveal personal names, addresses or telephone numbers that reside within the Sales Department database, unless required to do so for legal reasons or to collect payments through a court or third party.

Our site uses an order form for customers to request information and to purchase products. We collect contact information from customers (i.e., email address), shipping information (i.e., delivery address), and financial information (i.e., account numbers). Information provided by customers on the order form is used to send requested information and/or products. This information is also used to contact the visitor when necessary (e.g., if there will be a delay in sending a requested item, if alternate delivery needs to be arranged, etc.). Financial information that is collected is used to check the visitors' qualifications and to bill the customer for products and services. Unique identifiers (such as a social security number) may be collected from visitors to verify a customer's identity.

We maintain a separate database for customers who have sent in Registration Card and other contact information. We use data from this Registration database to inform existing customers when new versions are available, to inform existing customers of special offers for which they are eligible, to alert users to problems we have discovered, to send customers documentation and free upgrades, etc. Records in the Registration database may also be required for legal reasons. It is important that you or your company send in your completed Registration Card (or register on-line using the function under the product's Help menu or opening screen). Unique identifiers (such as a Customer and Product numbers) are collected to verify the user's identity and may be used for account numbers in our record system or to track fraud. If you no longer use a product, have removed it from your system, have destroyed all copies in your possession, and no longer wish to receive notifications or announcements from CursorArts Company based on your registration information:

From time to time, we may include on-line surveys which ask visitors for contact information (like their email address). We use contact data from our surveys to verify the validity of the survey data and to send the user information relating to CursorArts Company. The customer's contact information is also used to contact the visitor when necessary. Visitors may elect not to be contacted by us; see the Removing Personal Information section below.

From time to time, we may run contests on this site in which visitors are asked to supply contact information (e.g., their email addresses). We use contact data from our contests to send visitors information about our company and partners. The visitor's contact information is also used to contact the visitor when necessary and may be shared with other companies who have an interest in contacting these visitors. Visitors may elect to not receive any such future mailings; see the Removing Personal Information section below.

Outside Services

This site contains links to site change notification services, as well as links other sites. Once you leave our site using such a link, please remember that any information that you may disclose in these areas is beyond our control. You may wish to read or identify the privacy policy (if any) on such external sites before disclosing any personal information. CursorArts Company is not responsible for the privacy practices or contents of such sites.

Advertising in Software

Although trial and free versions of our software may contain reminder screens and banners for our own products, our software does not collect or transmit any information from or to your system. In the past, we offered a version of ZipWrangler (v. 1.0) which contained advertisements provided by another company. This version made brief connections to the Internet to fetch new advertisement banners, to report on how many advertisements have been displayed, and to report if an advertisement has been clicked. No personal information was transmitted during this process or shared with advertisers. The providers of these advertisements maintain a site with full disclosure of their privacy policies. See:

If you have an old ZipWrangler version 1.0, you should update to the current version, since Cydoor is no longer delivering banners for this product, and the old version may no longer function properly.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. This includes use of a secure server using SSL's for transmitting financial information, isolation of different types of contact information into separate databases, and internal network precautions.

Supplemental Information

This site may supplement the information that you provide with information that is received from third parties.

Removing Personal Information

You may easily have us remove any of your personal information which may reside in our contact database. However, doing this means that we will not be able to alert you to new products, product upgrades, fixes for problems, etc. To remove any of your personal information which may be retained in our database:

To Change or Modify Information

You may change or modify any information which you have previously provided by either:

Contacting CursorArts Company About This Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you may wish to contact:

Marketing Department
CursorArts Company
PO BOX 1349
NORTH BEND, OR 97459
USA
 
click for Marketing email