Readers' Representative Journal

A conversation on newsroom ethics and standards

Category: Ethics

The Arnold Schwarzenegger affair: An issue of privacy

The Times on Tuesday broke the news that former Gov. Arnold Schwarzenegger had fathered a child out of wedlock more than a decade ago with a member of his household staff. The original story and subsequent coverage of the revelation and of Schwarzenegger's separation from his wife, Maria Shriver, have provoked vigorous online comment and debate.

One of the themes has centered on The Times' decision not to publish the names of the woman or child in order "to protect their privacy."

Among the comments from readers regarding that decision: 

From Nick -- Why does the L.A. Times think that "the other woman" deserves anonymity?  After ten years working around Ms. Shriver and her children, it seems to me that she's culpable and deserves to be exposed to public contempt.

From SooZeeQ -- Why do we have to know who he had the child with?  It does not matter! What purpose would it serve except to hurt the child? Why does the public believe that they are entitled to know things that are none of their business?

Other readers wondered why The Times offered what they saw as "partial" reporting: publishing the news of the affair, yet not disclosing certain details. And some asked why other media had chosen to name her.

For the Los Angeles Times, Editor Russ Stanton explains that "the public has a legitimate interest in the behavior of someone who held high office in this state and is likely to remain prominent for a long time. Schwarzenegger's conduct is what was newsworthy."

"In some circumstances," Stanton adds, "it might be necessary or appropriate to reveal the identity of a politician's mistress. In this situation, we thought it was not. We hewed to the principle of protecting the identity of an innocent child. To have identified the mother would, in effect, have been to identify the child. Different media companies have different standards. We will stick by ours, regardless of what others do."

-- The Office of the Readers' Representative

 

L.A. Times stands by its teacher ratings

An article in last Monday’s Times has come under fire from critics who say it misrepresents the results of a review of the “value-added analysis” of L.A. Unified teachers that was published in print and online last August.

The review, conducted by the National Education Policy Center at the University of Colorado at Boulder, looked at the LAUSD data that The Times used in its “Grading the Teachers” series. The Feb. 7 article by Jason Felch said the review “confirms the broad conclusions of a Times analysis of teacher effectiveness in the Los Angeles Unified School District while raising concerns about the precision of the ratings.”

The policy center issued a news release taking issue with the article, saying its researchers believed The Times’ teacher-effectiveness ratings were based on “unreliable and invalid research.” Therefore, the release continued, the study “confirms very few of The Times’ conclusions.”

Several readers e-mailed The Times, questioning the reporting.

The article “distorted the study's findings for self-serving purposes,” said one reader. 

“It smacks of either shock journalism or a deliberate attempt to mislead the public on behalf of big business and privatizers,” said another.

Readers raised two basic questions about the Colorado study and The Times’ handling of it: Did the  article accurately reflect the findings of the study? Does the study invalidate the “Grading the Teachers” series?

Continue reading »

Updated ethics guidelines released

Times Editor Russ Stanton sent the following note to the newsroom, announcing the release of the Los Angeles Times' updated ethics guidelines:

Colleagues:

Attached please find an updated version of The Times' ethics guidelines, the result of a thorough review by our Standards & Practices Committee. This document, which was last revised in 2006, reflects the fact that we are a multimedia operation, delivering our first-class work via a newspaper, a website, mobile devices and the airwaves, and through an array of social media.

The environment in which we publish will continue to evolve, but the underlying principles of our mission are unchanged, starting with the opening passage of these guidelines:

The goal of the Los Angeles Times Media Group is to publish news and information of the highest quality. This requires The Times, across its entire portfolio of editorial products, to be, above all else, a principled news organization. Making it so is the responsibility of every staff member.

On a daily basis, you do that with great skill and energy, and with the highest standards. Please read these updated guidelines, particularly the passages on sources, corrections and clarifications, and our place in the community. In these areas, we must remain diligent about meeting our high standards and serving our readers fully and forthrightly.

These guidelines are posted publicly elsewhere on this blog

Los Angeles Times Ethics Guidelines

Updated: January 2011

INTRODUCTION

The goal of the Los Angeles Times Media Group is to publish news and information of the highest quality. This requires The Times, across its entire portfolio of editorial products, to be, above all else, a principled news organization. Making it so is the responsibility of every staff member.

In deed and in appearance, journalists at The Times must keep themselves – and the organization – above reproach.

The ways a news organization can discredit itself are beyond calculation; these guidelines do not purport to cover them all. It is up to staff members to master these general principles and, beyond that, to listen carefully to their individual sense of right and wrong. If you know of anything that might cast a shadow on The Times’ reputation, you are expected to inform a supervising editor.

This can be an uncomfortable duty; under some circumstances, it can do harm to one’s relationships with others in the newsroom. It is a duty nevertheless. Credibility, a news organization’s most precious asset, is arduously acquired and easily squandered. It can be maintained only if each of us accepts responsibility for it.

The standards outlined here apply to all editorial employees and to the work they produce for The Times, whether it appears in print, on the Web, on television or on any other platform.

When uncertainty arises about the application of these guidelines, the primary goal always should be to protect The Times’ integrity. When in doubt, do not be shy about asking questions. A robust, ongoing discussion of ethics at all levels of the newsroom is essential to producing first-rate journalism.

CONTENT

Fairness

A fair-minded reader of Times news coverage should not be able to discern the private opinions of those who contributed to that coverage, or to infer that the organization is promoting any agenda. A crucial goal of our news and feature reporting – apart from editorials, columns, criticism, blogs and other content that is expressly opinionated – is to be nonideological. This is a tall order. It requires us to recognize our own biases and stand apart from them. It also requires us to examine the ideological environment in which we work, given that the biases of our sources, our colleagues and our communities can distort our sense of objectivity.

In covering controversial issues – strikes, abortion, gun control and the like – we seek out intelligent, articulate views from all perspectives. Reporters should try genuinely to understand all points of view, rather than simply grab quick quotations to create a semblance of balance.

People who will be shown in an adverse light must be given a meaningful opportunity to defend themselves. This means making a good-faith effort to give the subject of allegations or criticism sufficient time and information to respond substantively. Whenever possible, the reporter should meet face to face with the subject in a sincere effort to understand his or her best arguments.

Investigative reporting requires special diligence with respect to fairness. Those involved in such work should bear in mind that they are more credible when they provide a rich, nuanced account of the topic. Our coverage should avoid simplistic portrayals.

Sources

We report in environments – Hollywood and Washington, to name two – where anonymity is routinely sought and casually granted. We stand against that practice and seek to minimize it. We are committed to informing readers as completely as possible; the use of anonymous sources compromises this important value.

These standards are not intended to discourage reporters from cultivating sources who are wary of publicity. Such informants can be invaluable. But the information they provide can often be verified with sources willing to be named, from documents or both. We should make every effort to obtain such verification. Relying on unnamed sources should be a last resort, subject to the following guidelines:

When we use anonymous sources, it should be to convey important information to our readers. We should not use such sources to publish material that is trivial, obvious or self-serving.

Sources should never be permitted to use the shield of anonymity to voice speculation or to make ad hominem attacks.

An unnamed source should have a compelling reason for insisting on anonymity, such as fear of retaliation, and we should state those reasons when they are relevant to what we publish.

The reporter and editor must be satisfied that the source has a sound factual basis for his or her assertions. Some sources quoted anonymously might tend to exaggerate or overreach precisely because they will not be named.

We should identify sources as completely as possible, consistent with the promise of anonymity. In particular, a source’s point of view and potential biases should be disclosed as fully as possible. For instance, “an advisor to Democratic members of the House Foreign Affairs Committee” is preferable to “a congressional source.”

When it is practical, a reporter should consult an editor before entering into an agreement to protect a source’s anonymity. In some cases, an editor may insist on knowing the source’s identity in order to evaluate the reliability of the information provided.

In rare instances, sources may insist that The Times and the reporter resist subpoenas and judicial orders, if necessary, to protect their anonymity. Reporters should consult a masthead editor before entering into any such agreement.

Even in the absence of such an agreement, the possibility exists that a prosecutor, grand jury or judge will demand to know a source’s identity, forcing the reporter to choose between unmasking the source and going to jail for contempt of court. Such situations are rare, and they should not deter us from investigating sensitive or contentious matters.

Reporters should be extremely circumspect about how and where they store information that might identify an anonymous source. Many electronic records, including e-mail, can be subpoenaed from and retrieved by non-newsroom employees.

Promises to a source must be kept except under the most extraordinary circumstances. If a source, acting in bad faith, were to succeed in using The Times to spread misinformation, we would consider our promise of anonymity no longer binding. That said, we do not “burn” sources.

When it is appropriate, reporters should identify the way in which the information was collected – by means of a news release, e-mail, a social media post or a user comment, for instance.

Access

The Times does not make deals in exchange for access. When negotiating with Hollywood publicists, for instance, we do not make promises regarding publication, placement or angle of approach. That such deals are commonplace among entertainment media does not make them acceptable at The Times.

It is permissible to discuss, in general terms, the scope and direction of the coverage we have in mind. It should be clear, however, that the ultimate placement and angle are for reporters and editors to decide.

This practice does not prohibit us from agreeing to delay publication of information provided under embargo.

The Times does not pay sources for information.

Precision

We live and work in a media environment suffused with hyperbole. It is The Times’ intention to stand distinctly apart from that world and speak straightforwardly to readers.

Fabrication of any type is unacceptable. We do not create composite characters. We do not use pseudonyms. We do not exaggerate sourcing (a single source is a “source,” not “sources”). We do not manufacture, embroider or distort quotes, whether in print or in the video and audio clips posted on our website.

Superlatives such as “biggest,” “worst” and “most” should be employed only when the writer has proof. It is the responsibility of assigning editors and copy editors to challenge all questionable claims. The burden of proof rests with the writer; it is not the desk’s responsibility to prove the writer wrong.

It is unacceptable to hedge an unverified or unverifiable assertion with words such as “arguably” or “perhaps.” Our job is to report what is true, not what might be.

Datelines are statements of fact and are intended to show where a story or other work was principally reported. Visiting an area fleetingly solely to justify a dateline is not acceptable.

Context will sometimes guide the application of these guidelines on precision. There are instances when hyperbole or sarcasm may be used for comic or literary effect. Columnists may use those devices to make a point, as may humorists. Such techniques should be employed with care.

Credit

We conduct our own reporting, but when we rely on the work of others, we credit them. When wire reports are used, we should clearly attribute the source in the narrative.

Facts garnered from reliable reference material may not always have to be attributed. But care should be taken to cross-check facts and to use a variety of such sources.

Juveniles and victims of sex crimes

The Times does not identify the alleged victims of sex crimes or persons under 18 who are charged with crimes. Exceptions occasionally arise. The decision to name individuals in such cases rests with the editor or a managing editor or an editor designated by them.

Criminal suspects

In general, The Times does not identify suspects of criminal investigations who have not been charged or arrested. On occasion, the prominence of the suspect or the importance of the case will warrant an exception. In those instances, we must take great care that our sourcing is reliable and that law enforcement officials have a reasonable basis for considering the individual a suspect. If someone we have identified as a suspect ultimately is not charged, we should make that known in follow-up coverage. The follow-up should be played comparably to the original reporting if possible.

Staff conduct

The Times expects its editorial staff to behave with dignity and professionalism. We do nothing while gathering the news that we would be ashamed to see in print or on television. We do not let the behavior of the pack set standards for us.

In general, we identify ourselves as staff members when covering news events. There are some instances when offering such identification is impossible, impractical or counterproductive, but in no case should a staff member lie about his or her affiliation with The Times. We should deal honorably with people and institutions we cover, just as we expect them to deal honorably with us.

Journalists may not use their affiliation with The Times to resolve personal disputes or seek special treatment or personal benefits.

Corrections and clarifications

When we make mistakes, we quickly and forthrightly correct the record. Readers and staff members who bring mistakes to our attention deserve our gratitude. A staff member who receives a complaint about the accuracy of our work should inform an editor. No staff member should decide on his or her own that a complaint does not warrant a correction. (Note: The Times’ corrections guidelines spell out in greater detail our procedures for handling complaints, corrections and retraction demands.)

PHOTOS and GRAPHICS

Photographs and graphics must inform, not mislead. Any attempt to confuse readers or misrepresent visual information is prohibited.

In photographing news, we do not stage or reenact events. Photographers may direct subjects of portraits, fashion shoots or studio work. In presenting such images, we must avoid creating the impression that they were captured spontaneously.

We do not add color, create photomontages, remove objects or flop images. We do not digitally alter images beyond making minor adjustments for color correction, exposure correction and removal of dust spots or scratches required to ensure faithful reproduction of the original image. Exaggerated use of burning, dodging or color saturation is not permitted.

On occasion, we publish artistic or graphic renderings that include altered photographs. Such renderings should be clearly labeled “photo illustration.” Before creating a photo illustration, photographers, photo editors and designers must obtain approval from a senior editor for photography.

Complex graphic illustrations should be similarly labeled.

Photo editors must verify the authenticity of handout photos. Except in rare instances, credit lines must identify the source of such photographs.

VIDEO AND AUDIO

The growing use of electronic media by The Times creates challenges that may, on occasion, require staff members to apply the principles embodied in these guidelines in new ways. To cite one possible example: Journalists should understand that a person who consents to a tape-recorded interview may not want the recording made available on our website.

The Times increasingly is engaged in video production, both for the Web and for other Tribune outlets. In general, video is governed by the same ethical practices as still photography (see above). Distortion of any type is improper. In editing video, do not insert words or splice together statements made at different times so as to suggest that they were uttered at the same time. Excerpts of an interview or address generally should be presented in the order in which they occurred. If an interview is presented in question-and-answer format, the questions must be presented as they were asked. Reaction shots may not be altered after the fact and should be shot in the presence of the interview subject whenever possible. Staging is prohibited.

In rare instances, re-creations of events may be justified; they must be clearly labeled as such. Video, images or graphics obtained from outside sources must be clearly identified.

Times journalists who accept invitations to appear on other Tribune outlets or in other media forums should be mindful that their remarks require the same care, discretion and neutrality as their published reports.

CONFLICTS OF INTEREST

Guidelines cannot cover every conceivable conflict of interest. If doubt exists, staff members should consult a supervisor. Nevertheless, some principles are clear.

Financial investments

Staff members may not enter into business or financial relationships with their sources. Similarly, staff members may not cover individuals or institutions with which they have a financial relationship.

In no circumstance will staff members allow personal investments to influence their news decisions. They may not work on material that could, in any way, shape events for their own financial gain. Likewise, they may not use nonpublic information obtained by The Times to make personal investment decisions.

In the case of, say, a personal finance columnist who owns securities in a company or shares in a fund, the columnist must disclose this financial interest to readers whenever writing about the company or fund.

Because these issues arise most frequently for journalists covering business, a supplementary set of guidelines applies to the business staff.

Our place in the community

Editorial employees may not use their positions to promote personal agendas or causes. Nor should they allow their outside activities to undermine the impartiality of Times coverage, in fact or appearance.

Staff members may not engage in political advocacy – as members of a campaign or an organization specifically concerned with political change. Nor may they contribute money to a partisan campaign or candidate. No staff member may run for or accept appointment to any public office.

Staff members should avoid public expressions or demonstrations of their political views, whether on bumper stickers, lawn signs, blog posts, social media or online comments.

Although The Times does not seek to restrict staff members’ participation in civic life or journalistic organizations, they should be aware that outside affiliations and memberships may create real or apparent ethical conflicts. When those affiliations have even the slightest potential to damage The Times’ credibility, staff members should proceed with caution and take care to advise supervisors.

Some types of civic participation may be deemed inappropriate. An environmental writer, for instance, would be prohibited from affiliating with environmental organizations, a health writer from joining medical groups, a business editor from membership in certain trade or financial associations.

More broadly, staff members should be aware of the goals and funding sources of organizations with which they affiliate, and should avoid those whose purpose or backing could embarrass The Times or compromise the staff member’s credibility.

Times journalists occasionally are invited to speak to organizations or to appear on discussion panels. Before accepting, they should consider the purpose of the event and how it might be perceived. Staff members should avoid situations in which their participation could be construed as endorsement of the sponsoring organization’s interests. In general, staff members should refuse honoraria for appearances, though exceptions may be made when the sponsors are educational institutions or journalistic organizations.

Staff members should be careful during such appearances not to make comments that stray beyond what they would write in the newspaper or online.

Personal relationships

Activities of family members may create conflicts of interest. The Times recognizes that it has no authority to restrict the activities of spouses, companions or close relatives of staff members who do not themselves work for The Times. However, The Times may restrict a staff member’s assignment based on the activities of a family member or loved one. Staff members are responsible for informing a supervisor whenever a companion’s or close relative’s activities, investments or affiliations could create a conflict.

Awards

Staff members should enter their work only in contests whose central purpose is to recognize journalistic excellence. The Times does not participate in contests that exist primarily to publicize or further the cause of an organization. Under no circumstances may staff members accept awards from groups they cover. A staff member who is offered an award should consult his or her supervisor before accepting it.

The Times, like many other news organizations, does not allow its sportswriters to participate in voting for baseball’s Hall of Fame, college football’s Heisman Trophy and national rankings in college sports, among other areas. Participation in these polls creates possibilities for conflicts of interest. Similar issues arise in the arts when journalists are invited to vote for awards and prizes in film, literature and other fields.

In general, it is inappropriate for reporters to vote for awards and rankings; doing so could reasonably be seen as compromising their objectivity. For critics, whose job is to express opinions on the merits of creative works, awards voting is less troublesome.

Nevertheless, any staff member invited to vote for an award must first receive the permission of the editor or a managing editor. This pertains as well to anyone asked to serve as a contest juror or to vote on an award that honors journalism. No staff member who votes for an award – whether in sports, the arts or any other area – may be part of The Times’ news coverage of that award.

PERQUISITES

Meals

Our principle is that we pay our own way. However, news gathering often occurs in settings where payment is awkward or impossible. When that happens, staff members should make every effort to reciprocate as soon as possible. Let common sense and good manners be the guide.

It is Times policy to reimburse organizations that provide meals or refreshments to journalists covering events they sponsor.

Travel

The Times also pays for travel by staff members on assignment. They may not accept free or discounted transportation or accommodations unless the same discount is available to the public.

Exceptions may arise when access to a news event or source can be gained no other way. A journalist covering a military or scientific expedition, for instance, may have no reasonable method to pay for travel. Those arrangements should, however, be the exception.

Review items

The Times receives countless unsolicited items, such as books, CDs and food, to review or cover. They are tantamount to news releases. Accordingly, staff members may keep such items for reference, share them with other staff members, donate them to charity or throw them away. No staff member may sell or otherwise profit by review materials.

Items of significant value – such as electronic equipment, rare books and premium wine – must be returned.

Gifts

Staff members are prohibited from accepting gifts from or giving gifts to news sources, potential news sources or those who seek to influence coverage. Exceptions can be made when reporting in countries and cultures in which refusing to accept or provide a modest gift would give offense. When in doubt about the appropriateness of a gift, ask a supervising editor.

Tickets and admission

Staff members attending cultural and sporting events purely for private enjoyment may not use their affiliation with The Times to gain access or to avoid paying.

Editorial employees should make every effort to pay for admission to cultural events that they cover or that pertain to their coverage area. Press “comps” are to be used only by critics and coverage reporters and editors – and only for professional, not personal, purposes.

Arts organizations commonly provide critics’ press passes in pairs. Because a critic’s appreciation of a performance or work of art is enriched by viewing and discussing it with someone else, a critic may accept the additional pass for a colleague, spouse, companion or friend with an editor’s approval.

OUTSIDE WORK

The first professional duty of every Times employee is to the Los Angeles Times. Freelance work must be considered in that light, as it may at times conflict with The Times’ interests, affect its reputation or distract staff members from their obligations to the organization.

Subject to those limitations, staff members are free to do outside creative, community or personal work, including writing articles and books, giving speeches or appearing on TV or online venues. But before accepting freelance assignments, staff members must obtain clearance from a supervisor.

Supervisors may deny a proposal if sensitive unpublished material gathered by The Times is likely to be shared with an outside party.

Work for organizations that compete with The Times is not permitted. In disputed cases, the editor and a managing editor will determine who our competitors are.

Journalists may not work for people or organizations they cover or who are regular subjects of Times coverage. Blogs and social media have created potential quandaries for staff members who want to express themselves through those channels. No matter how careful staff members might be to distinguish their personal work from their professional affiliation with The Times, outsiders are likely to see them as intertwined.

As a result, any staff member who seeks to create a personal blog must clear it with a supervisor; approval will be granted only if the proposed blog meets The Times’ journalistic standards. When approval is granted, staff members should take care not to write anything in their blogs that would not be acceptable in Times publications. Staff members should observe the same principle when contributing to blogs other than their own or to social media.

An additional word on freelancing, especially as it relates to reporting in Southern California: The entertainment industry is a central area of our coverage, and staff members must take special care not to create the appearance of conflicts should they seek work in that industry. Any screenplay or proposed movie or television deal must be disclosed to an editor before outside interest is solicited. When Hollywood agents or executives contact Times staff to discuss possible deals, those contacts should be promptly disclosed to a supervising editor.

No Times journalist who covers the entertainment industry should ever propose a script or movie idea – or any other entertainment product – to anyone working in that industry.

FREELANCERS WORKING FOR THE TIMES

The work of freelance journalists appears in our publications alongside staff-produced content. Freelancers must therefore approach their work without conflicts and must adhere to the same standards of professionalism that The Times requires of its own staff, including these guidelines. It is the responsibility of assigning editors to inquire about a freelancer’s potential conflicts of interest before making an assignment.

Conflict-of-interest provisions may apply differently to contributors to the Op-Ed pages. They are expected to bring institutional and personal perspectives to their work. They are not expected to avoid conflicts, but they are expected to disclose them.

 

Readers find ad curiouser and curiouser

AliceMany readers were surprised to open their Friday paper and see what appeared to be a movie ad obscuring the front page. In actuality, a four-page advertising section for the movie “Alice in Wonderland” was wrapped around the paper, with a front page designed to look like the real Los Angeles Times, nameplate and all.

The page was marked “Advertisement” in the spot where the date would normally appear. But two articles on either side of a large photo of Johnny Depp used fonts similar to The Times’, and they appeared to be about Afghanistan and healthcare -- two news subjects that are often front-page articles.

As of Friday evening, The Times’ newsroom had received nearly 100 e-mails and about 75 calls from readers regarding the ad, the majority of them unhappy about it. The circulation department had received 101 calls.

Some readers tried to read what looked like legitimate news articles and were frustrated to find them blocked by the ad and not continuing later in the paper:

C. Richard Ryan wrote: WOW Today's front page is sickening to me. ESPECIALLY bad is the fact that one CAN'T EVEN READ ALL THE WORDS in the headlines of the REAL NEWS. "Major Afghan WHAT Caught?" I am furious about this.

From William Inhelder: I cannot believe that The Times would deliberately put that Mad Hatter advertisement on the front page on the main section making most of the front page non-readable. If it was intended , it has to be the most bone-headed decision ever foisted upon its readers in my 50 years as a Times subscriber. If it was unintended, then there is no excuse for delivering such a bad copy.

From Bella Villeza of Los Angeles: You must have gotten a fortune advertising "Alice in Wonderland".  The whole front page is spoiled;  the advertisement covering several paragraphs of two important news items:  "To Take Reins on Health Proposal" and "Major Afghan...ure Caught".  I'm very disappointed that you put "money" before "news."

Other readers recognized that the section was an advertisement but were unhappy with its content:

William Anawalt of Pasadena wrote: It makes sense that the goal of an advertisement is to grab attention, but it makes no sense whatsoever that a business would undermine its integrity by usurping its core. Creating a false "front page" to wrap around the important work that the journalists and editors of the Los Times Times dedicate their lives to denigrates the mission and purpose of our city's newspaper. I give up.  After 30 years of receiving the L.A. Times, today I called to cancel my subscription. I give up.  

And from Jim Hergenrather of Los Angeles: The use of a legitimate image of the front page of The Times as the background for a movie ad is an insult to journalism. It derides the value of news and simply suggests you have adopted the position that a newspaper's editorial content is now nothing more than a vehicle for marketing. The insult is compounded by the actual front page behind it carrying a story about reality TV shows crossing ethical boundaries. 

The subject of the ad inspired some “Alice in Wonderland”- themed comments:

From Joan Martin of Woodland Hills: Alice: But I don't want to go among mad people. The Cat: Oh, you can't help that. We're all mad here. I'm mad. You're mad. The L.A. Times is mad.

From Kate Nelson of Manhattan Beach: I've gradually gotten used to the brutal cuts at the sadly declining Times, but this front-page movie ad says it all: You've fallen down the rabbit hole. 

And Ryan Krebs of Moorpark wrote: In a world of double-digit unemployment, recession, and dysfunctional state government, the "Mad Hatter" gets on the front page. How appropriate!

The ad did have its fans, however:

Richard Vallens of Irvine wrote: The Alice in Wonderland (false) front page is absolutely, positively the cleverest idea EVER. It totally tricked me, in the most delightful way. Brilliantly executed. Brilliantly! I'll bet there was a lot of discussion at The Times about allowing that -- a full-page, front-page ad. Here's the verdict: It would ONLY be proper and allowable in narrow circumstances and only if executed elegantly. IT WORKED! 

And from Pete Howard of San Luis Obispo: Wow. Groundbreaking, and really faked me out. Cool. Sell one every day, and be prosperous. That's what this reader of 40 years says. Do what you have to do; having fun doing it, like this one, is a bonus.

-- Deirdre Edgar

Twitter: @LATreadersrep

For many, seeing isn't believing

China Lake Blvd. in Ridgecrest 

Victor Garcia of Bakersfield was among several readers asking about the July 22 photo published online only with a Business article about the booming economy in the high desert city of Ridgecrest. He wondered if the image had been altered, noting “I don't think you can see the road with all the houses at the top of  the photo. (College Heights Blvd.) from Las Flores, the light signal next to the Toyota dealership (the Toyota dealership is actually further south)  There is an Enterprise Rent-A-Car and a Speedy Lube at the corner of Las Flores and China Lake Blvd. It could just be the way the photo was taken, but it may be worth looking into.”

All such inquiries are worth looking into, and editors did so in this case. It was taken with a long lens, which, as photographer Mark Boster said in an e-mail to the reader, "compresses the view."

This inquiry is one of a growing number of questions that come in about the authenticity of published photos. Other images questioned this year include one of actress Anne Hathaway (someone thought she was too unrealistically ugly) and a picture of a member of the Taliban (readers thought he looked too nice).

One particularly adamant questioning of another photograph published earlier this year came from an online reader who said she teaches Photoshop at a continuing education department of a university in another state. Even after being assured by editors who investigated the original digital files, the reader was unconvinced that the image hadn't been manipulated.

In fact, in all such situations, editors peruse the originals and talk to the photographer to be able to assure readers the photos weren't doctored. Photographer Boster sent editors his original files, notes on where he took the shots -- and even an offer to go back to Ridgecrest to review the area. But this inquiry was a fairly open-and-shut case, says Deputy Director of Photography Calvin Hom, who added: "We seem to get queries whenever our photogs use long lens while shooting landscape. It's a technique that time and again seems to jolt the readers into thinking there's something wrong with the photos."

Continue reading »

Clinton photo: 'Disrespectful' or 'a telling gesture'?

Secretary of State Hillary Rodham Clinton Reader J.C. Devin of Malibu sent a note of complaint regarding the image that accompanied a June 6 story about a couple who, federal authorities say, conspired for decades to provide classified information to the Cuban government.

The photo of Secretary of State Hillary Rodham Clinton ran four columns over the 23-inch story and was at the very least, said Devin, "disrespectful."

Wrote Devin: "All those hours of research, fact checking and efforts at journalistic balance were lost when the individual who chose the uncomplimentary [Associated Press] photo of Secretary of State Hillary Rodham Clinton to accompany your words blew it. The photo, capturing Secretary Clinton in an awkward moment at the news conference, did little to enhance your article or communicate any journalistic integrity of the L.A. Times. The Times' pride in its professionalism should ensure photo choices that support the content of an article and that don't come off as disrespectful."

The caption said, "Secretary of State Hillary Rodham Clinton, shown at a news conference in Washington, has ordered an internal investigation, a 'comprehensive damage assessment' and a review of State Department security procedures."

Photo editors respond.

Continue reading »

Reaction to the front-page ad [Updated]

Updated, 11 a.m. Friday: The number of e-mails received on the subject has exceeded 80.

------------------------------

More than 30 e-mails have been received in reaction to the front-page advertisement -- written as if it were  a news story -- in  today's  Los Angeles Times. The word "advertisement" appeared under the NBC logo, but readers wrote angry  notes. In addition to e-mails, some two dozen readers have called with similar sentiments.  Here are some excerpts:

Los-angeles-times-a1-april9-2009 Are you kidding me? When will those who run our paper stop insulting their readers' intelligence and our commitment to its survival? Seeing that front page ad was not shocking. If you want to sell advertising on the front page -- great, do it! But trying to spin it as a story? Where are the journalistic standards?

This paper has slowly withered in size and might and insight. Great columnists are gone and the ones remaining write their columns with such fear of their own futures that I feel such empathy.

Clearly "out of the box" thinking is important to the survival of the newspaper, but creative thinking that does not harm the paper's reputation. Unfortunately, I think this ship sailed a while back.

One step closer to canceling the subscription ... and there aren't many steps left.

What a way to alienate those few remaining loyalists.

Joey Shanley

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The ongoing deterioration of a once-great newspaper reached a new low this morning. Unbelievable!

Peter F. McAndrews
Santa Monica

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I couldn't believe my eyes when I saw the Times' front page on Thursday, April 9. There must have been nearly 20% of the front page dedicated to advertising! It is sad to see a fine newspaper stoop to such lows, and I hope this doesn't continue.

David Holmes
Buena Park

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I am completely outraged that the L.A. Times, formerly one of the premier newspapers of the world, would finally be brought down so low as to accept advertising on a significant portion of its front page. I hope the Tribune Co. got a ton of money for this vile  and image-destroying move -- they will need it as the Times loses still more circulation. I am not going to continue my subscription, as there appears to be less and less room for information, and more  and more for infomercials.

Suzanne Schechter
Oxnard
   

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Today's issue shows just how low the L.A. Times has sunk!  A very amateurish appearing ad on the front page!  The Times has proven itself to no longer be a newspaper but a shill for whatever company pays the most. I might as well switch my subscription to the Daily News.

R. L. Giannangeli
North Hollywood

   

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Every time I think this paper can't get any worse, I'm unpleasantly surprised. The massive ad taking up valuable column space on the front page of Thursday's paper has finally convinced me to cancel my subscription. The L.A. Times has gotten so pathetic, I'm forced to get my news elsewhere.

Elizabeth Babor
La Crescenta


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I was born and raised in Los Angeles. I literally learned to read my first words from your paper.  But the great glory days are gone. It was one thing to have ads on the bottom of the front page, which are now larger than the actual headlines. But to show a faux news item ...

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Eyewitnesses and experts in recent plane crash stories

Us_airways_sullenberger_post_2 A plane crash is news. What people have to say about the crash is part of the story. But whose perspectives actually add enough to warrant publication? Two recent airplane accidents have brought these questions from readers. One story quoted an unnamed person with experience in the field; one quoted and named an eyewitness with no apparent background in aviation.

Mike Holmstrom of San Jose took note of one passage in one of the first-day news stories on the US Airways crash-gliding in New York's Hudson River. Toward the end, the article said:

One longtime commercial pilot who has spent years as a company flight instructor warned that before dubbing Sullenberger a hero, investigators needed to determine whether crew error contributed to the emergency.

The pilot, who did not want to be named, was skeptical that bird strikes shut down both engines.

"I've seen it happen too many times in the simulators -- you get a flameout in one engine and the quick response is to shut down the wrong one," the pilot said."

After the National Transportation Safety Board said that both engines had indeed simultaneously lost power, Holmstrom wrote, "Do us all a favor, and tell the staff of The Times not to speculate so early into an investigation. What were the writers thinking? I wish The Times would come forward & say they blew it by doubting the pilot in this incident."

A December article covering the crash in San Diego of a military jet included this passage:

"It was mushing through the air," Kreischer said. "It was chugging along with what seemed like one engine. Then I heard a roar of engine and all of a sudden, whoop, dead silence.

"This guy could have turned it around and put it in the ocean. He was never going to make it to Miramar."

At the time the story appeared, Christopher Chinman in San Diego objected:

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When should crime victims' names be published?

"R&B star Rihanna is cooperating with investigators building a domestic violence case against her boyfriend, the singer Chris Brown, a police source said Monday," is the opening line in a news story published Tuesday, but it was a story a day earlier that brought questions and, in a few cases, condemnation of The Times.

The issue: Whether The Times should have published Rihanna's name as the accuser in that first-day news story.

As a post on this journal a year ago noted, the consideration on whether to withhold names is usually reserved for cases involving allegations of rape. (From the L.A. Times stylebook: "The Times does not name rape victims in most cases. Any exception to this standard, for whatever reason, must be approved by the editor, the managing editor, the associate editor or the senior editor.")

But the story unfolding over the weekend involved accusations of domestic violence.

Danny Shea, media editor at HuffingtonPost, wrote on his blog, "The Los Angeles Times decided to run Rihanna's name — despite the LAPD's refusal to confirm her identity, citing state laws meant to protect abuse victims' privacy."

A few others who sent e-mails thought that news organizations have a rule to omit victims' names in certain crime stories. Reader Adrienne Archer thought identifying Rihanna was "sleazy": "If Mr. Brown did these things he should be punished but if his girlfriend was his victim (which the LAPD did not confirm) she should not be. But you have done just that."

Kay Hagan of Santa Fe wrote, "You could not have known for certain that Chris Brown's assault victim had not been sexually violated as well as beaten up, since the police were withholding her name."

To the several individuals who have written, California Editor David Lauter has responded with the following note.

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'Battlestar Galactica' a shock to some readers

Fans of "Battlestar Galactica" were angry about Saturday's story in Calendar, and if you haven't seen the show that aired Friday, do not read the second half of this post. Here was one of the more civil comments: "If you had half a brain (which it is clear you do not), you would have had some sort of spoiler alert in the headline and no photo.  Seriously people, get a clue."

Also among the less-insulting notes was this: "On the front page of your Saturday edition Calendar section, you published a major spoiler about the episode of 'Battlestar Galactica' that aired the night before. I had not had an opportunity to view the show yet, and had been trying to avoid learning any secrets about the show until I did so. The article had no spoiler warning, and included a photograph that ensured that even a casual glance would give the secret away. I am a long-time Times subscriber and do not read your paper to have my enjoyment of TV shows ruined. This was an incredibly stupid and inconsiderate thing to do."

Seriously, if you don't want to know, please don't read on.

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Readers have questions about columnist's return*

As evidenced by the comments that have come in on last week's announcement that Michael Hiltzik would again be writing a column for The Times, some readers recall that the paper chose to take away Hiltzik's column in 2006, and wonder why management changed its mind. The essence of the response from editors: Hiltzik has redeemed himself.

Russ Stanton, now editor of The Times, was Business editor when Hiltzik's popular column for the Business section was discontinued. As the editor's note published at the time said, Hiltzik had been found to be violating The Times' ethics guidelines by using pseudonyms to post comments on the Web that dealt with his column and other issues involving the newspaper.

Readers were also told in the 2006 editor's note, "Mike did not commit any ethical violations in his newspaper column, and an internal inquiry found no inaccurate reporting in his postings in his blog or on the Web."

Since his column was pulled in 2006, writes Stanton, Hiltzik "has been an invaluable asset to the paper. He has earned the right to return as a columnist." In those two years, more than 35 news articles written by Hiltzik have been published on the front page. Stanton says editors believe that what readers can learn from Hiltzik the columnist will be as trustworthy as what he's delivered in his news reports.

*Update - A reader asks in a comment below: "Yes, but he will still be able to do stories?" Says Business Editor Sallie Hofmeister: Yes he will, although with two columns a week, he will have less time to write stories


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Readers' Rep Office
This forum is for questions, answers and commentary from L.A. Times readers and staffers about The Times' news coverage.

The goals: to help readers understand the thinking behind what appears in The Times; and to provide insight for the newsroom into how readers respond to their reporting.

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Deirdre Edgar was named readers' representative in January 2010.




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