Contacting Apple

Sales & Product Inquiries

Apple Store

Visit the Apple Online Store to purchase Apple hardware, software, and third-party accessories. To purchase by phone, please call 1-800-MY-APPLE (800-692-7753).

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

Find Authorized Training Centers

Use our Training Center Locator to find Apple Authorized Training Centers worldwide.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Become a Consultant, Reseller, or Service Provider

Join Apple as a consultant, reseller, or service provider.

Apple Rebates

View current rebates, submit a rebate request, or check the status of your rebate.

Customer Service

Apple Store Customer Service

To view the most up-to-date status and make changes to your Apple Online Store order, visit online Order Status. You can also contact Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.

North American Corporate Contacts

United States

  • Apple Enterprise Sales
    (877) 412-7753
  • Apple Financial Services
    (800) APPLE-LN (800-277-5356)
  • Apple Government Sales
    (877) 412-7753
  • Apple Promotions/Rebates
    (877) 4-APL-PROMO (877-427-5776)
  • Apple Media Helpline
    (408) 974-2042
  • Apple Software Upgrade Center
    (888) 840-8433
  • Apple Store (Consumer and Education Individuals)
    (800) MY-APPLE (800-692-7753)
  • Apple Store (Education Institutions)
    (800) 800-2775
  • Apple Store (Small Business)
    (800) 854-3680
  • Reseller Referral (Resellers, Trainers, Consultants)
    (800) 538-9696


  • Apple Store (Consumer and Education Individuals)
    (800) MY-APPLE (800-692-7753)


  • Apple Store (Consumer and Education Individuals)
    001-800-MY-APPLE (001-800-692-7753)
  • Apple Store (Small Business)

Product & Technical Support


Visit AppleCare’s Support site for quick answers, product tutorials, self-help guides, manuals, and in-depth technical articles.

Looking for repair or service information? Use our Online Service Assistant to learn all the options for your product.


Use Express Lane to contact an expert at Apple Support for personalized and convenient support.

Mac, iPhone, iPod and iPad customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac, iPhone and iPad. Online technical support for Apple products is available beyond the initial 90 days.

  • U.S. iPod, Mac and iPad technical support:
    (800) APL-CARE (800-275-2273)
  • U.S. iPhone technical support:
    (800) MY-IPHONE (800-694-7466)
  • Canada technical support:
    (800) 263-3394
  • See all worldwide support telephone numbers

Internet services

Support for Internet services is available online 24 hours a day, 7 days a week.

Apple Retail Store

An Apple Retail Store Genius Bar is the place to go for advice, hands-on technical support, and hardware repair from a Mac Genius.

Apple Authorized Service Provider

Contact an Apple Authorized Service Provider for Mac-related support and repair.