Recent Reviews

Essay about impact of 9/11 on Middle East politics

This review concerns a CBC.ca essay on Middle East politics by CBC's Senior Washington correspondent. It found the essay fair but agreed with CBC News and the complainant it could have been labeled as "analysis" for the reader's benefit. ...

Impending flotilla into Gaza Strip

This involved a complaint about a CBC Television report on an impending flotilla into the Gaza Strip. The review found that while the piece might have benefited from more background, it did not violate CBC Journalistic Standards and Practices. ...

Interview with flotilla participant

This complaint arose from a June 24 segment on CBC Radio's Information Morning Nova Scotia about Israel and pending Canadian involvement in a Gaza Strip aid flotilla. The review found a policy violation of CBC Journalistic Standards and Practices. ...

Article about United Nations tribunal into killing of Lebanese PM

A complaint about information concerning the Mossad in a CBC.ca analysis questioning the ineffectiveness of a United Nations tribunal into the killing of the Lebanese prime minister. I did not find a violation of CBC Journalistic Standards and Practices. ...

Commentaries on The Fisheries Broadcast

A complaint that the public input segment on CBC Radio Newfoundland and Labrador's The Fisheries Broadcast was no longer using the complainant's commentary, and about remarks by its host. The review found no CBC Journalistic Standards and Practices violation. ...

More Reviews »

Our Commitment

The CBC belongs to the people of Canada. As the public broadcaster, the CBC plays a unique role in Canadian journalism. At the CBC information is a public service. The Ombudsman is here to ensure CBC upholds its standards and practices to provide you with information programming of the highest quality.

We recognize your right to accuracy, fairness and integrity in CBC's journalism. And we recognize your right to hold CBC accountable for the quality of its information programming.

To help meet the commitment to excellence - and to help you the citizen exercise your rights - the CBC established the Office of the Ombudsman as an independent institution within the Corporation. The Ombudsman has a mandate to represent listeners, viewers and readers within the CBC, a mandate to address your concerns about the quality of CBC journalism.

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The Office of the Ombudsman

The Office of the CBC Ombudsman represents the public to ensure CBC upholds its information standards and practices.

Ombudsman Blog

Four reviews released, new reviews under way

Since my last post I have released four reviews and started four others. All of the reviews concerned Middle East coverage. The first review involved a CBC.ca analysis by Neil Macdonald, CBC's Senior Washington Correspondent, on a United Nations tribunal ...

New design, reviews released and under way

Our website has undergone a redesign with several changes in emphasis. Most important, the complaint forms and the findings (this Office's input and output) are more promimently displayed. It is easier, too, to comment on posts and findings. There are ...

Two reviews released, others under way

Since my last post I have released two reviews and launched seven others. The first review concerned a September 5 report on CBC Television's The National on the impact of the 9/11 attacks on the economy of Yarmouth, Nova Scotia. ...

Annual report, management response, reviews released

This week at the CBC board of directors meeting in Montreal, the annual reports of the CBC and Radio-Canada ombudsmen were presented, along with the responses from the CBC and Radio-Canada news organizations. The CBC Ombudsman annual report reflects the ...

Reviews released and under way

Since my last post I have released one finding from a review and agreed to conduct four other reviews. The new review involves a complaint about CBC Radio's The Current concerning the proposed revisions to the Diagnostic Statistical Manual of ...

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Journalistic Standards and Practices

CBC's Journalistic Standards and Practices are its journalistic values. They provide the policy framework within which CBC journalism seeks to meet expectations and obligations.

The Ombudsman's task is to determine whether a program or report has complied with these standards and practices.

Find out more about our standards and practices.

Make a Complaint »

To make a public complaint to the Office of the Ombudsman, you can use our standard form by clicking here, or you can write to us at the address below.

Make a complaint now »

Stay Connected

Email:

ombudsman@cbc.ca

Mailing:

Kirk LaPointe
Ombudsman
CBC
P.O. Box Station A
Toronto, Ontario M5W 1E6

Telephone & Fax:

Phone: (416) 205-2978
Fax: (416) 205-2825