Shipping and Processing Info

Payment methods:

We accept Visa, Master Card, Discover and American Express payments online. Visa, Master Card and Discover over the phone and mailed in. We also accept PayPal and e-checks accepted via PayPal online. Personal checks and money orders accepted with printed order form. Please include your email address or phone number when ordering via US mail. We also accept Western Union money transfers.

Order Processing Information

Once your order is received, the average processing time is 1 business day but most orders placed before 4pm EST ship out the same day they come in Monday through Friday.

If you need an order sooner please email us or call us.

Shipping Information:

Orders are usually shipped via USPS Priority Mail and USPS Express. We ship international packages via USPS Priority International Mail. We ship orders everyday Monday through Friday. This excludes Sundays and Holidays.   USPS takes 1-3 days once shipped to any where in the USA and is delivered on Saturdays as well.   USPS Express Shipping is via USPS Express and takes 1-2 days depending on where you are located and this can ship on Saturdays before 12pm.   We are based in NJ.

If you need an order sooner please email us or call us.

Insurance on orders

We are currently adding insurance on all our shipments within the USA.

Back Order Items and Partial Shipments

We get our items from manufacturers and suppliers directly and sometimes items are back ordered. In those cases we do try to ship the order it partial shipments so you don’t have to wait for everything.

Damaged or Stolen Shipments

We our not responsbile for packages damaged by the US Postal Service or UPS. We are not responsible for packages that the postal service delivers to your adddress and that are stolen from there.

Need an order faster?

If you need an item quicker and we have it in stock we can bill you for the extra charge for faster delivery methods. Please email or call us first!

Shipping and Handling fees:

RETURN POLICY

Returns accepted only for defective items within 30 days of purchase. The defective item will be replaced with a new one, same item only. Exchanging one item for different one is is not permitted. Before returning an item you MUST obtain a confirmation number from us. Please contact us via email at orders@theghosthunterstore.com or call us at 609-261-2361

There may be a 20% restocking fee if you returning something that has been opened and not re-packed to its original condition.

PRIVACY POLICY

All of the information we collected from you during the ordering process consists of your name, address and email address and it is not sold or given to any 3rd parties for any reason. Your online payment are processed by PayPal whether you have a paypal account account or they are used as our credit card processor. When have no access to your financial information. PayPal’s privacy policy can be found here