Customer Service
 
 
 
 
 
Replacement Parts - Step 1/4
 
  • Brick

  • If you need a replacement part, please fill out this form.

    You can request parts from multiple sets within the same category (for example, Lost, Broken or Missing), but please fill out a separate request form for each category.

Please enter your age if you are helping a younger builder to fill out this form.

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For assistance in English, call us toll free at
1-800-838-9647. We are available Monday - Friday 8 am to 10 pm. Saturday & Sunday 10 am to 6 pm EST.

For assistance in French, in North America,
call us toll free at
1-877-518-5346. We are available Monday – Friday 8:30 am to 4:30 pm EST.

For MINDSTORMS technical support, please call 1-877-680-2800, from Monday through Friday, 8:30 am to 6:30 pm EST.


To contact Customer Service outside of the US, Click Here