About CDJapan

Welcome to CDJapan! Our online shop is the best place to directly order the latest CDs, DVDs, and collectibles officially released in Japan. Working closely with the leading suppliers, we also strive to be the most comprehensive and reliable source of product information including the availabilities. Our goal is to offer a safe, convenient, and fun shopping experience.

Worldwide Shipping

Since 1997, we have shipped orders to all parts of the world. Wherever you¡Çre located, you can receive items straight from Japan.

Various shipping methods are available, whether you prefer your order to be delivered rapidly or inexpensively.

How We Package Orders

Every order is carefully packaged to prevent damage.

After carefully inspecting each item, we pack them in bubble wrappings before sending them in a sturdy carton.

Packaging Regular Items

CDs/DVDs are packed in bubble wrappings

Every order is sent in a sturdy carton

Packaging Items With Bonus Extras

Bonus extras, such as posters, are often included with the First Press and the Limited Editions.

We send them together with the items. Whenever necessary, we use larger cartons to prevent damage.

CDs/DVDs are packed in bubble wrappings

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Bonus Extra such as a poster

Posters are rolled and the orders are sent in larger cartons

*We have a various size of cartons to fit orders,according to the item size and bonus extras.

Discreet Packaging Option
We offer Discreet Packaging Option for customers who prefer to have their order sent inside a plain envelope (learn more).

When this option is selected, the order is sent inside a plain envelope after we carefully inspect the item and pack it using a bubble wrap and a sturdy carton.

the item is packed in a bubble wrap		and a sturdy carton
	after we package it well		the order is sent in a plain envelope

Receive Bonus Extras

The first press editions of items released in Japan often include attractive bonuses. Whenever they are available, we show the details and the current availability directly on the item details page. Of course, you will actually receive them as long as your orders are processed before they are sold out.

Attractive bonus extras are often included with First Press/Limited Editions. For example, a T-Shirt, Shuriken (ninja star), booklets, and more were included with the SHINOBI Limited Edition.

A poster is included with the First Press of the CD in this example. CDJapan sends the poster without folding it. The order is sent in an appropriately sized box to prevent damage.

Newsmail Service

Newsmail is CDJapan's free newsletter packed with information on the latest releases in Japan.

We also include details on bonus extras included with the first press and limited editions. So, if you would like to them before they are sold out, subscribe to your favorite category!

Various Payment Methods

We accept Credit Cards and Check Cards (VISA, VISA Check Card, VISA Electron, MasterCard, MasterCard Check Card, American Express, Diners Club, JCB), International Postal Money Order, and Cash (Japanese Yen or US Dollars).

If you don¡Çt have a credit card, or would not like to use it for online shopping, you can still enjoy convenient shopping by selecting International Postal Money Order or Cash Payment for payment method.

Security

We have a number of measures and procedures to ensure that it¡Çs safe to shop at CDJapan.
Using SSL (secure socket layer) encryption technology, we always protect your personal information. Participating in Verified by Visa and MasterCard SecureCode, we offer additional protection for your credit card.

For more details

Customer Support

CDJapan is committed to offering the best quality of service to every customer. Should you require our assistance, you can contact us by email in English, and we¡Çll promptly provide you with a response normally within 1-2 business days. In case we learn about any delay, or receive any other update from our suppliers, we¡Çll promptly update you.

Point Services

Frequent Shopper Points is our original reward for purchase program. Every time your order is shipped, you receive 3% of the item price subtotal as points you can later use as discounts. Extra points offered for large orders.

• When you place your first order, you will find 300 points (1 point=1yen) available on your customer account when you proceed to Order Summary page.
• Receive 300 points the month of your birthday if you have been a CDJapan member for more than a month.

Fancy Gift Bags Available

Whether you're sending your order to someone else, or to yourself,
you can have the items placed inside one of Gift Bags available. Select one under Shipping & Gift Options when checking out.

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Company Info