Contact and Help

San Francisco office

101 Spear Street, Suite 203
San Francisco, CA 94105
Telephone: (415) 645-9200
Fax: (415) 645-9204

New York office

260 West 36th St, Suite 901
New York, NY 10018
Telephone: (646) 400-5600

Feedback

To submit a letter to Salon that is not for publication, email readermail@salon.com. All letters sent to this address will be read by Salon’s editors. We’re sorry that we can’t respond to every email we receive, but we appreciate any and all feedback, positive or negative.

Submissions

See our Submissions page.

Corrections

See our Corrections page.

Press Inquiries

For press inquiries, contact the appropriate party from our Staff page or email pr@salon.com.

Reprints and Syndication

Newspapers, magazines, websites, book publishers and broadcast media should email us at syndication@salon.com. Requests must include the article URL, title, writer name and your intended use.

Customer Service

Please direct your inquiry to the appropriate department, as detailed below:

Comments

Any reader can comment on a Salon story by logging in with a Salon Premium account or an approved third-party login. Login links are in the upper-right corner of the site. Salon reserves the right to ban readers from commenting who are abusive, hijack comment threads, regularly go off-topic, or are generally regarded as a nuisance.

If you believe a comment on a Salon post is abusive, or should otherwise be removed, please click the “Flag” button underneath the comment to draw it to the attention of Salon staff. If your concern is of great urgency, please send a private message to readermail@salon.com.

Salon Premium

For problems with your existing Premium account please check our help page for answers to common questions or use it to contact our Premium Help team. If you are having trouble subscribing please click here for our subscriber help page.

For any issues regarding subscriptions or delivery of our daily email newsletter, email newsletters@salon.com.

Institutional Subscriptions

Obtain a Salon Premium subscription for your institution. Multiple user subscriptions are available for research institutes, universities, newsrooms and corporations. Email premiumhelp@salon.com for more information.

Broken Ads

For non-working links on ads, email adtraffic@salon.com.

The WELL

Everything you need to use The WELL can be found on this handy Services & Tools page, which also includes the FAQ, customer service contact and more. For problems with your WELL account please email helpdesk@well.com with a description of the problem.

Salon Personals

Salon does not handle support for Salon Personals, which is a partnership between Salon and Spring Street Networks. Virtually all your answers to your Salon Personals questions can be found here. If not, please complete this online request form for help.

If you fail to receive a response to your online help request, please send an email to help@salon.com with a description of the issue and the steps taken to resolve it, and we’ll contact Spring Street Networks to escalate the issue.

Technical Difficulties

If you are experiencing general technical problems with the Salon site please write to help@salon.com with a description of the problem. Please also tell us which browser and operating system you’re using.