The daily Irish Times content is available at www.irishtimes.com, along with the latest news and special interest sites such as sport, business, and comment.

irishtimes.com's latest news service is updated constantly from 6.30 a.m. until 10 p.m. daily. The Irish Times newspaper is published on the website each morning at approximately 4 a.m., Monday to Saturday.

Yes, the full Irish Times archive back to 1859 is available on irishtimes.com. The last 12 month's archive is free to access and The Irish Times Archive subscription provides access to the archive dating back to 1859. The archives can be searched by keyword, section and/or date range. The Irish Times also hold recent print editions of The Irish Times and can be contacted on +353 1 675 8000.

Yes, please send your letters to the email address lettersed@irishtimes.com. In order for a letter to be considered for publication, please note that the following guidelines apply:

• Please include telephone numbers (day and evening), along with full postal address
• Letters may be edited for length and clarity
• Anonymous or pseudonymous letters will not be published
• Copies of letters to a third party will not be published
• We regret we are unable to acknowledge unpublished letters
• See our guidelines for writing to The Irish Times

Send your letters to:
Email: lettersed@irishtimes.com
Fax: +353 1 6719407
By Post: Letters to the Editor
The Irish Times
The Irish Times Building
PO Box 74,
24-28 Tara Street,
Dublin 2

The Property article content is updated on a weekly basis from The Irish Times Property supplement which is published in the print edition every Thursday and from the commercial Property supplement, published every Wednesday. Classified advertisements are located at www.irishtimes.com/homes

The business article content is updated on a weekly basis from the business this week supplement which is published in the print edition every Friday. Classified advertisements are located at www.irishtimes.com/jobs

Yes. The family notices and announcements are located at www.irishtimes.com/notices

You will find information on advertising in the print edition in our advertise pages.

You can place a link from your web site to irishtimes.com, but we request that you include a credit to irishtimes.com/The Irish Times and a link to our home page at: www.irishtimes.com For further information on copyright, please click here.

Information on Irish genealogy can be found in the ancestors section of irishtimes.com. You can trace the roots of your surname, pinpoint your place of origin and get a personalised guide to the records relevant to your ancestors.

You will find information on advertising online in our advertise pages.

If you are using Internet Explorer 6/7 you can save irishtimes.com your homepage by clicking on the "make this my homepage" link on the homepage at www.irishtimes.com.

If you are using another Internet browser, please follow the instructions below. If your browser is not in this list, please send an email to the Technical Support team at tech@irishtimes.com

• Firefox 2 or higher
• Safari
• Netscape Communicator 4.x
• Microsoft Internet Explorer 4.x or higher
• AOL Web Browser

• Firefox 2 or higher
• Windows users:
• Click "Tools" on the menu bar at the top of the window.
• Select "Options..." from the bottom of the pull-down menu.
• Linux users:
• Click "Edit" on the menu bar at the top of the window.
• Select "Preferences..." from the bottom of the pull-down menu.
• Remaining common steps for all platforms:
• Select "Main" on the top left of the new window.
• Within the "Startup" area, ensure "Show my homepage" is selected from the "When firefox starts" option.
• Also within the "Startup" area, type http://www.irishtimes.com/ into the "Home page" text entry box.
• Click OK.

• Safari
• Mac OS X users:
• Click the application menu (entitled Safari) to the right of the apple menu.
• Select "Preferences..." from the menu.
• Windows users:
• Click "Edit" on the menu bar at the top of the window.
• Select "Preferences..." from the bottom of the pull-down menu.
• Remaining common steps for all platforms:
• Within the "Preferences" menu choose the "Main" tab on the top left of the new window.
• In the "Home Page" box, type http://www.irishtimes.com/
• Close the "Preferences" dialog by clicking the red circle located in the top left hand corner of the box.

• Netscape Communicator 4.x
• Click "Edit" on the menu bar at the top of the window.
• Select "Preferences..." from the bottom of the pull-down menu.
• Select "Navigator" from the left hand panel.
• Click on the circle next to "Home Page" in the top right box.
• In the text field labelled "Home Page", type our http://www.irishtimes.com/ in the text entry box.
• Click OK.

• Microsoft Internet Explorer 4.x or higher
• Go to our http://www.irishtimes.com/.
• Click on "View" (Internet Explorer 4.x) or "Tools" (Internet Explorer 5.x) on the menu bar.
• Click on "Internet Options".
• Select the "General" tab.
• Click the "Use Current" button under "Home Page" and then click "Apply".

• AOL Web Browser
• Add Starting Page as your start page by clicking "Preferences"
• Change the Home Page location to our http://www.irishtimes.com/

Customer Support is available via email at services@irishtimes.com. We will endeavour to respond to your query within 24 hours, excluding weekends and bank holidays.

irishtimes.com is committed to your privacy. We do not pass any personal information about our customers to any third parties. Your email address will only be used by irishtimes.com, The Irish Times or selected advertisers to send marketing messages if you have chosen to opt in to our marketing database and specifically requested that we do send such messages. Please click here to read our privacy policy

Cardholder authentication developed by Visa (Verified by Visa) and Mastercard (Securecode) gives you better protection from online fraud. Cardholder authentication has been developed to improve the security of Internet payments and this added layer of security, similar to Chip & PIN transactions, has rapidly become a widely accepted level of protection when shopping online.While paying for a product on irishtimes.com, you may be prompted to register your card for authentication. Please be aware that this is not a request from irishtimes.com, but is a request from your card issuer/bank. For further information on this service please click on one of the following links:

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All Irish Times news content that was available on ireland.com is now accessible at www.irishtimes.com

To save irishtimes.com as your homepage click on the 'make this my homepage' link on www.irishtimes.com.

Your email address will not change from @irishtimes.com, and you can continue to log into your mailbox at the same web address: http://www.irishtimes.com/email/loginpage You can also link to your mailbox from irishtimes.com.

ireland.com now brings together relevant content, local and international services using intuitive find and explore functionality across a number of channels. For further information on the new ireland.com website please go to:

Following the successful integration of the print and online newsrooms, The Irish Times site has moved from ireland.com to irishtimes.com. This initiative is part of a significant development and investment programme in both print and online to broaden appeal to new audiences and to be more accessible to all readers.

In order to set your homepage as www.irishtimes.com please use the 'make this my homepage' link on the irishtimes.com homepage.

The print version of the daily Crosaire and Simplex crosswords are free to access at. The Irish Times crosswords for the past 10 years, in print and interactive versions, are available with The Irish Times Crossword Club subscription. Further information on the subscription is at

The re-branding to irishtimes.com and the removal of Premium Content has provided an opportunity to refresh the design and layout of the website. The new categorisations, which reflect the nature of the integrated newsroom, are intended to display the variety, depth and relevance of our content.

The navigation presents a simple site structure, so that news and information is divided into clear content areas. The primary horizontal navigation bar contains links to the top-level sections of the site and is available on every page.

There is a new tool in the global navigation above the search box named "Site Index". When expanded this tool displays a clear guide to the site structure.

Breaking news items are now displayed in the relevant news section. Therefore, breaking business news can now be found in the business section of the site. The most recent news articles are clearly signposted as "Latest News" around the site.

A link to the regular weekly supplements is on the irishtimes.com homepage and section

In Depth is dedicated to in-depth coverage of major news and sports events locally and worldwide, examples of which are Leaving Cert 2008 and The Lisbon Treaty. The full text of reports, such as Tribunal Reports, are also available in In Depth.

Today's Newspaper links to an index of articles published in the days print edition of The Irish Times. Articles are sorted by section and each headline links to the full article.

Family Notices and announcements are accessible in the Classified section of the website.

The Irish Times photo and page sales are now accessible in the Shop section of the website.

The new design is optimised for a screen width of xxxx, which is the setting of most modern monitors. This allows for the provision of more content and images on each page and assists in keeping the "look and feel" clear and uncluttered.

In order to save irishtimes.com as your homepage click on the 'make this my homepage' link on www.irishtimes.com.

Your existing bookmarks to news pages will be redirected for several months to the new website addresses, however we recommend that once you access the new website address that you save a new bookmark for specific pages that you wish to access in future.

Since Premium Content was introduced in 2002, the online landscape has developed considerably and online advertising has seen consistent growth in recent years. Removing Premium Content will allow irishtimes.com to broaden its appeal to new audiences and to be more accessible to all readers.

While the subscription model met expectations and at the time provided a means for the website to be financially feasible, the future business model for irishtimes.com will be based on advertising rather than on subscription revenue.

The Irish Times articles and news content for the past 12 months are free to access on www.irishtimes.com

Premium Content subscribers have been provided with access to The Irish Times Archive and Crossword Club for the remainder of the subscription period.

The Irish Times Archive provides access to the full archive of articles dating back to 1859, and can be accessed at www.irishtimes.com/search/. The Crossword Club consists of the daily Simplex and Crosaire crosswords and a 10 year archive of Irish Times crosswords. The Crossword Club can be accessed at www.irishtimes.com/games/crosswords/. To log into either services, please use your Premium Content login details.

As an alternative to the archive and crossword subscriptions, during the month of August you can request a pro-rata refund for the unused portion of your Premium Content subscription by logging into my my account. Requesting a refund will deactivate your access to The Irish Times Archive and Crossword Club.

The Irish Times articles and news content for the past 12 months are free to access on www.irishtimes.com

A pro-rata refund for the unused portion of your Premium Content subscription has been processed and your organisation's representative has been contacted. If you wish to subscribe to The Irish Times Archive (dating back to 1859) please contact the corporate team at corporate@irishtimes.com

The Irish Times articles and news content for the past 12 months are free to access on www.irishtimes.com

As a Premium Content Plus subscriber, you have been automatically registered to The Irish Times Archive service for the remainder of your subscription term and you will continue to have access to the full article archive back to 1859.

Premium Content Plus subscribers also have automatic access to The Irish Times Crossword Club for the subscription term. The Crossword Club consists of the daily Simplex and Crosaire crosswords and a 10 year archive of Irish Times crosswords.

Article and news content from the past 12 months, that was previously under the Premium Content subscription, is now free to access on www.irishtimes.com.

You can request a pro-rata refund for the unused portion of your Premium Content subscription by logging into my account with your Premium Content login details. Please note that requesting a refund will deactivate your access to The Irish Times Archive and Crossword Club.

Refund requests are being accepted during the month of August and refunds will be processed by 15th September 2008. You will receive an email once the refund has been processed. The refund amount will be based on the number of days remaining on your subscription from 30th June 2008.

Refunds are calculated on a pro-rata basis and you will be refunded for the number of unused days remaining on your subscription from 30th June 2008, the date that Premium Content was removed from the website.

It is possible to request a refund during the month of August, and refunds will be processed by 15th September 2008. If you wish to request a refund please log into my account with your Premium Content login details.

Refunds will be processed automatically and applied to the credit/debit card that was used to purchase your Premium Content subscription. Once the refund has been processed, you will receive an email to the address registered at subscription. Refunds will be processed by 15th September 2008.

It is possible to request a refund during the month of August 2008 by logging into my account with your Premium Content login details. Refunds will be processed by 15th September 2008, and will appear on your statement thereafter. Once the refund has been processed, you will receive an email to the address registered at subscription.

If you had an auto-renewing subscription, your auto-renewal agreement has been cancelled now.

Your Premium Email subscription will not be affected. You will continue to have access to your mailbox with the same login details.

Your Premium Email subscription will not be affected. You will continue to have access to your mailbox with the same login details.

The past 12 month's archive of articles is free to view.

Access to all other articles dating back to 1859 is available with The Irish Times Archive subscription. Further information on The Irish Times Archive subscription is at

It is possible to request a refund during the month of August, and refunds will be processed by 15th September 2008. If you wish to request a refund please log into my account with your Premium Content login details. Please note that the refund will be made to the purchaser's card.

As an alternative to a refund, you can continue to access The Irish Times Archive and Crossword subscriptions for the remainder of your gift subscription term.

Yes, your subscription to the News Digest / Latest News Digest will not be affected and you will continue to receive the email into your inbox.

If you wish to purchase a gift to The Irish Times Archive or The Irish Times Crossword Club please contact our customer service team at +353 (0)1 675 8065.

Yes, you can include a personalised message/e-card to the recipient.

You can pay for your irishtimes.com subscription gift voucher via Credit Card (Visa and Maestro) and Debit Card (Laser/Switch) only.

The subscription gift voucher is not active at the time of purchase. Upon receipt of the gift voucher, the recipient will be directed to visit irishtimes.com to validate the voucher and activate the subscription.

If you wish to have the gift voucher sent on a future date, please enter the date when prompted. The date must be within two months of purchasing the gift voucher.

No, the price of the gift voucher is only displayed on the payment confirmation email, which is sent to the purchaser.

The recipient will be directed to irishtimes.com in order to activate their subscription.

irishtimes.com's payments provider, WorldPay, uses state of the art security tools and techniques to ensure that your payment is completely secure. When you enter your credit or debit card details, a secure link is set up between your browser and WorldPay. If you require more information please visit http://www.worldpay.ie

irishtimes.com does not retain any record of customers' credit card details. If you wish, you may choose to open an account with WorldPay that saves your details securely for future online transactions

We do not offer refunds, as per the Terms and Conditions agreed at registration. If you have problems accessing the site or using our services, please e-mail our customer support team at tech@irishtimes.com

A cookie is a small piece of information stored at your browser to authenticate and authorise your browser and its current session to our systems. irishtimes.com use cookies to maintain your login sessions as well as keeping your preferences. Most browsers have the option of either accepting all cookies, showing an alert before accepting a cookie, or not accepting cookies at all. Our systems require cookies to be turned on and your browser must be set to accept our cookies.

When you log into irishtimes.com, our systems will automatically check your cookie settings and prompt you to enable them if they are disabled. If you would like to check this in the meantime, simply please refer to our cookie check page.

If your browser fails to enable session cookies even after following the instructions below then you may need to contact your organisation's IT helpdesk, system administrator, or network administrator to find out if your organisation enforces a policy which prevents such cookies from being set. Some personal firewall products can be configured to high security mode which blocks all cookies, so if you are using any personal firewall software then please consult its documentation on the matter of session cookies. Please visit http://www.irishtimes.com/premium/cookies.htm or see below for instructions on how to enable cookies for your browser.

Please select your browser from the following list and follow the accompanying instructions.

• Internet Explorer 6
• Internet Explorer 5
• Internet Explorer 5 for Macintosh
• Internet Explorer 4
• Netscape 6 and 7
• Netscape 4

• Internet Explorer 6
• Select the "Tools" option from your browsers menu, then go to "Internet Options" which will open a new window. Choose the "Privacy" tab and adjust the settings to "Medium High" or lower. You could also go for the "Per Site" option by clicking the "Edit.." button and allowing irishtimes.com and clicking "OK". Either way once you are finished remember to click the "Apply" button. If your browser is still refusing to accept session cookies then it may be necessary to go back into the "Privacy" tab and click the "Advanced" button, this will open a new window. You should first tick the "Override automatic cookie handling" followed by ticking the "Always allow session cookies" option. Once again click "OK" followed by "Apply" to save your new settings.

• Internet Explorer 5
• Select the "Tools" option from your browsers menu, then go to "Internet Options" which will open a new window. Choose the "Security" tab, then click on the "Internet" web content zone. Adjust the security level to "Medium" and click "Apply", or click on "Custom Level" and scroll down to "Cookies" and ensure that "Allow per-session cookies (not stored)" is Enabled, then click "Okay" followed by "Apply".

• Internet Explorer 5 for Macintosh
• Select the "Edit" option from your browsers menu, then go to "Preferences" which will open a new window. Choose the arrow icon beside the "Receiving Files" option from the left-hand scrolling list, such that it points downwards - displaying a further list of options. Click on the "Cookies" option. Check the "When receiving cookies" option on the right-hand side of the window and ensure that it is NOT set to "Never Accept". Furthermore, please check the list of servers to see if irishtimes.com is listed, if there are any references in the list to irishtimes.com then please ensure they are set to "enabled". Finally click "OK" to save your new settings.

• Internet Explorer 4
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• Netscape 6 and 7
• Select the "Edit" option from your browser's menu, then go to "Preferences..." which will open a new window. Choose "Privacy & Security" from the left-hand category list, which will expand to show further sets of options. Select "Cookies" from these new options. In the right-hand side of this window you have a choice, you may set any of the following:
• Enable all cookies
• Enable cookies based on privacy levels, with privacy levels set to medium or low
• Enable cookies for the originating web site only
• If the limit maximum lifetime of cookies is set, please ensure that it's set to at least 1 day. Once you checked all of the above, click the "OK" button.
• Netscape 4
• Select the "Edit" option from your browser's menu, then go to "Preferences..." which will open a new window. Choose "Advanced" from the left-hand category list. In the right-hand side of this window you have a choice to set any of the following:
  • Accept all cookies
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  • Once you confirmed the above, click the "OK" button.

A subscription to The Irish Times Archive gives you access to the searchable archive of articles dating back to 1859, the first year of publication. The last 12 months of archives are free to access.

The archive contains both a digital version of the newspaper back to 1859 and a text version of articles back to 1996. There is a week's delay from publication in the digital version being uploaded to the archive.

Please note that the digital archive is designed for broadband usage and may not function properly if you are using a modem. We suggest a connection speed of at least 512 kbit/s.

When registering for a weekly, monthly or annual subscription, you will be asked to choose a username and password to access the archive. If you subscribe to a 24 hour subscription, a ten digit access code will be sent to you, which you will be prompted for when you access the archive.

You will be able to log in from any computer connected to the Internet. It is not possible to log in simultaneously at different computers.

An annual subscription is valid for one year (365 days) from the date of subscription. A monthly subscription is valid for 30 days from purchase and weekly subscription is valid for 7 days from and including the date of subscription. A 24 hour subscription is valid for 24 hours from the time you first enter the access code on irishtimes.com.

You will be reminded with emails and/or messages at login when your account is due for renewal. These reminders will include links to the renewal area in 'my account'. If you have purchased an annual auto-renewing subscription you will receive emails before a renewal payment is processed. You will not be reminded of expiry if you have purchased a 24 hour subscription.

There are three ways in which to find information in the archive:

• Search: Type one or more search terms (the words or phrase that best describe the article you want to find) into the search box of either the digital or text archive. Then select other search parameters (e.g. date range) and click search.
• Browse: You can browse the digital archive by date by clicking on browse in the top navigation bar in the archive.
• Timeline: In the digital archive a historical timeline of significant events in history is accessible from the top navigation bar of the archive.

Type one or more search terms (the words or phrase that best describe the publication you want to find) into the search box, select other search parameters (e.g. date range), and click search. The digital archive is not case sensitive. Start with the basic search term that you are looking for. If you are looking for general information on the moon, try the word moon first. It is advisable to use specific search terms to refine your query; if you require specific information on the moon landing, enter the search moon landing. To restrict a search further, include more terms, e.g. Apollo 11 moon landing. The digital archive has been created from original copies of the newspaper, and you may find the age of the newspaper and quality of the originals may affect the search-ability and results. By default, the archive returns pages that include all of your search terms. There is no need to include "and" between terms.

Below is an overview of features that may assist you in your search:

• Phrase Searching: The use of quotation marks ( " ) finds documents containing the exact phrase entered in quotation marks. To specify something as a phrase, enclose it in double quotes (for example "George Bernard Shaw").
• Search Weighting: If you wish, you can give a higher weighting to more important words by placing a plus (+) sign in front of them. Similarly, less desired terms are preceded by a minus (-) sign; you can use the minus sign to remove all or most items containing a specific word. For example, to search for documents about manchester united but not about champions you would specify the following search string: +manchester +united -champions.
• Sorting Options: You can choose how you would like the results of your query to be displayed; by the closest match, newest or oldest articles.
• Refine Options: Your search results can be refined by newspaper/website section, date or by inserting additional words into the relevant field(s). You can also choose to exclude a section from the results. These options are available on the right hand side of the page.

The terms that are used in the modern day may differ from the terms that were used at the time that an article in the past was published. Historically there was a tendency to describe people more formally or by their formal title, e.g. Mr Yeats instead of W.B. Yeats, or President Kennedy rather than John F. Kennedy. If the surname you are searching for is common try searching various versions of a name or try to searching for the full name in quotes, which will find documents containing the exact phrase entered in quotation marks, e.g. "John Murphy";. If the surname is unusual, try to search by the surname alone.

The names by which some events are commonly known may be different to when they were first reported. For example, the First World War has been referred to the Great War, or the 1916 Rising has been reported as the Rebellion. Try to search using words that describe the event or that may have been used in reports. It may be useful to check other historical sources.

Please note that some spellings have also changed over time.

Examples:

• Barbadoes, now Barbados
• Buenos Ayres, now Buenos Aires
• Chili, now Chile
• Hooping cough, now whooping cough

Before the days of the telegraph and telephone, events were reported days or weeks after they took place because of the time taken for news to reach the newspaper.

In historical birth and death notices women were called by their husband's name e.g. Mrs John Murphy or Mrs Murphy. Children might not have been named in some birth notices, e.g. 'To Mrs Murphy a son'. The notice may have been published in a newspaper other than The Irish Times.

The decision to charge for The Irish Times Archive is part of a growing trend amongst content-driven websites all over the world to introduce subscription models for archived premium services. Numerous other websites, including The New York Times, the Financial Times and the Los Angeles Times, now charge for access to online content.

An annual subscription costs €395, while weekly or monthly subscriptions cost €26 and €65 respectively. A 24 hour subscription costs €10.

The last 12 months of archives are free to access. A subscription to The Irish Times Archive gives you access to the archive of articles dating back to 1859, the first year of publication.

You may conduct searches of the subscription areas of the archive for free and view abstracts of the articles listed. However, to read the full content of the article, subscription is required. For research purposes or one-off requirements the most suitable options are a 7 day subscription or a 24 hour subscription.

Yes, educational and corporate subscription information is displayed here. For more information, please email corporate@irishtimes.com

You may pay for your subscription online by credit card (Visa, Maestro) or debit card (Laser and Switch) only.

irishtimes.com's payments are handled by RBS WorldPay, who use state-of-the-art security tools and techniques to ensure that your online payment is completely secure. When you enter your credit or debit card details, a secure link is set up between your browser and RBS WorldPay. If you would like more information, please visit http://www.rbsworldpay.com/.

No. irishtimes.com does not maintain any record of customers' credit card details.

Yes, auto-renewal is optional. Upon registration you are given the choice to auto-renew your subscription.

To change your billing details visit our payment provider, RBS WorldPay, at https://support.worldpay.com/shopper/ and alter your account settings. Please refer to your RBS WorldPay transaction receipt for details of your RBS WorldPay account (a RBS WorldPay account is created for you when you subscribe to irishtimes.com).

You will be able to renew your subscription from 30 days prior to the account expiry by logging in at 'my account' and selecting 'renew'.

If you do not seem to be able to renew your subscription, it is probably because it's not due for renewal yet. Your renewal period does not open until 30 days before the account expiry.

You can pay for your subscription via credit card (Visa and Mastercard/Maestro) and debit card (Laser/Switch) only.

There are a number of reasons why you may be having difficulty with access. Please ensure that you are using the correct login information. Note that the password field is case sensitive and these details should be entered exactly as they were at registration. If your problem seems to be cookie-related, please refer to our documentation to enable cookies on your computer. If you continue to have problems, please email details of the issue to our Technical Support team at tech@irishtimes.com

A cookie is a small piece of information stored at your browser to authenticate and authorise your browser and its current session to our systems. irishtimes.com use cookies to maintain your login sessions as well as keeping your preferences. Most browsers have the option of either accepting all cookies, showing an alert before accepting a cookie, or not accepting cookies at all. Our systems require cookies to be turned on and your browser must be set to accept our cookies. Instructions on how to enable cookies on your particular browser are here.

When you log into irishtimes.com, our systems will automatically check your cookie settings and prompt you to enable them if they are disabled. If you would like to check this in the meantime, simply please refer to our cookie check page.

If your browser fails to enable session cookies even after following the instructions below then you may need to contact your organisation's IT helpdesk, system administrator, or network administrator to find out if your organisation enforces a policy which prevents such cookies from being set. Some personal firewall products can be configured to high security mode which blocks all cookies, so if you are using any personal firewall software then please consult its documentation on the matter of session cookies.

Please select your browser from the following list and follow the accompanying instructions.

• Internet Explorer 6
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• Internet Explorer 5 for Macintosh
• Internet Explorer 4
• Netscape 6 and 7
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• Internet Explorer 6
• Select the "Tools" option from your browsers menu, then go to "Internet Options" which will open a new window. Choose the "Privacy" tab and adjust the settings to "Medium High" or lower. You could also go for the "Per Site" option by clicking the "Edit.." button and allowing irishtimes.com and clicking "OK". Either way once you are finished remember to click the "Apply" button. If your browser is still refusing to accept session cookies then it may be necessary to go back into the "Privacy" tab and click the "Advanced" button, this will open a new window. You should first tick the "Override automatic cookie handling" followed by ticking the "Always allow session cookies" option. Once again click "OK" followed by "Apply" to save your new settings.

• Internet Explorer 5
• Select the "Tools" option from your browsers menu, then go to "Internet Options" which will open a new window. Choose the "Security" tab, then click on the "Internet" web content zone. Adjust the security level to "Medium" and click "Apply", or click on "Custom Level" and scroll down to "Cookies" and ensure that "Allow per-session cookies (not stored)" is Enabled, then click "Okay" followed by "Apply".

• Internet Explorer 5 for Macintosh
• Select the "Edit" option from your browsers menu, then go to "Preferences" which will open a new window. Choose the arrow icon beside the "Receiving Files" option from the left-hand scrolling list, such that it points downwards - displaying a further list of options. Click on the "Cookies" option. Check the "When receiving cookies" option on the right-hand side of the window and ensure that it is NOT set to "Never Accept". Furthermore, please check the list of servers to see if irishtimes.com is listed, if there are any references in the list to irishtimes.com then please ensure they are set to "enabled". Finally click "OK" to save your new settings.

• Internet Explorer 4
• Select the "View" option from your browsers menu, then go to "Internet Options" which will open a new window. Choose the "Advanced" tab, then scroll down to the section on "Security". Under this area are options for "Cookies", you should select "Always accept cookies" for ease of use. You should now click "Apply" in the bottom right of the current window, followed by "Okay".

• Netscape 6 and 7
• Select the "Edit" option from your browser's menu, then go to "Preferences..." which will open a new window. Choose "Privacy & Security" from the left-hand category list, which will expand to show further sets of options. Select "Cookies" from these new options. In the right-hand side of this window you have a choice, you may set any of the following:
• Enable all cookies
• Enable cookies based on privacy levels, with privacy levels set to medium or low
• Enable cookies for the originating web site only
• If the limit maximum lifetime of cookies is set, please ensure that it's set to at least 1 day. Once you checked all of the above, click the "OK" button.
• Netscape 4
• Select the "Edit" option from your browser's menu, then go to "Preferences..." which will open a new window. Choose "Advanced" from the left-hand category list. In the right-hand side of this window you have a choice to set any of the following:
  • Accept all cookies
  • Accept all cookies that get sent back to the originating server
  • Once you confirmed the above, click the "OK" button.

The crossword club contains the daily Irish Times simplex and crosaire crosswords, along with over 6,000 Irish Times crosswords from the last 10 years.

Samples of the crosswords are accessible. The free pdf crosswords will be discontinued from 28th September 2009. Crosswords are available in the print edition and the Crossword Club online.

With the interactive crosswords, you check the solutions, race the clock, and save and print partially completed crosswords. The leaderboard displays the top 10 scores each day on the crosswords homepage.

The Crossword Club leaderboard contains the 10 fastest correct crossword completions by members each day. Members' usernames and completion speeds are recorded. Completions on Sundays are entered into Saturday's leaderboard.

The following rules apply to the Crossword Club leaderboard:

• The leaderboard contains the 10 fastest correct crossword completions by members each day.
• Completions on Sundays are entered into Saturday's leaderboard.
• Archive crossword completions are not included in the leaderboard.
• 7 days of records are accessible.
• A maximum of 3 pauses are permitted to qualify for the leaderboard. 5 seconds are added to the clock for each pause.
• Use of the 'Check' button is permitted.
• Use of the 'Reveal' &/or 'Reveal All' buttons result in exclusion from the leaderboard.
• Members will carry out crossword completions for addition to the leaderboard fairly and honestly.
• If it is deemed that a crossword completion time is unachievable within the rules of the leaderboard, the score may be removed from the leaderboard.

If you do not wish to appear in the leaderboard, please use one of the following methods to be automatically exlcuded from the leaderboard.

• * Use the 'reveal' button. Please note that using the 'reveal' button will display the solution of the clue selected. You can choose to reveal a clue that you have previously solved.
• * Use the 'reveal all' button. Please note that using the 'reveal all' button will display the complete solution.
• * Pause the game more than three times
• * Save the game at any stage and reload it from your saved game slot.

You can check your solutions online by clicking on the 'check' button once you have entered a solution. Please note that using the 'reveal / reveal all' button will display the solution(s). Use of the 'reveal' buttons will exclude you from the leaderboard.

Members will carry out crossword completions for addition to the leaderboard fairly and honestly.

If it is deemed that a crossword completion time is unachievable within the rules of the leaderboard, the score may be removed from the leaderboard.

At registration you will be asked to choose a username and password which you will enter on the website to gain access to the crossword club.

An annual subscription is valid for one year (365 days) from the date of subscription. A monthly subscription is valid for 31 days from and including the date of subscription.

You will be reminded with emails and messages at login when your account is due for renewal. These reminders will include links to the renewal area in 'my account'.

You will be able to renew your subscription from 30 days prior to the account expiry by logging in at 'my account' and selecting 'Renew'.

Charging for access to a crossword club is part of a growing trend amongst content-driven websites all over the world to introduce subscription models for premium services. The Guardian, Telegraph, New York Times and The Times UK all charge for access to their crossword services.

Annual membership to the club costs €35 and monthly membership costs €5.

You can pay for your subscription online by credit card (Visa, Maestro) or debit card (Laser and Switch) only.

irishtimes.com's payments provider, RBS WorldPay, uses state of the art security tools and techniques to ensure that your payment is completely secure. When you enter your credit or debit card details, a secure link is set up between your browser and RBS WorldPay. If you require more information please visit http://www.rbsworldpay.com

irishtimes.com does not retain any record of customers' credit card details. If you wish, you may choose to open an account with RBS WorldPay that saves your details securely for future online transactions

We do not offer refunds, as per the Terms and Conditions agreed at registration. If you have problems accessing the site or using our services, please e-mail our customer support team at services@irishtimes.com

There are a number of reasons why you may be having difficulty with access. Please ensure that you are using the correct login information. Note that the password field is case sensitive and these details should be entered exactly as they were at registration. If your problem seems to be cookie-related, please refer to our documentation to enable cookies on your computer. If you continue to have problems, please email details of the issue to our Technical Support team at tech@irishtimes.com

A cookie is a small piece of information stored at your browser to authenticate and authorise your browser and its current session to our systems. irishtimes.com use cookies to maintain your login sessions as well as keeping your preferences. Most browsers have the option of either accepting all cookies, showing an alert before accepting a cookie, or not accepting cookies at all. Our systems require cookies to be turned on and your browser must be set to accept our cookies. Instructions on how to enable cookies on your particular browser are here

When you log into irishtimes.com, our systems will automatically check your cookie settings and prompt you to enable them if they are disabled. If you would like to check this in the meantime, simply please refer to our cookie check page.

If your browser fails to enable session cookies even after following the instructions below then you may need to contact your organisation's IT helpdesk, system administrator, or network administrator to find out if your organisation enforces a policy which prevents such cookies from being set. Some personal firewall products can be configured to high security mode which blocks all cookies, so if you are using any personal firewall software then please consult its documentation on the matter of session cookies.

Please select your browser from the following list and follow the accompanying instructions.

• Internet Explorer 6
• Internet Explorer 5
• Internet Explorer 5 for Macintosh
• Internet Explorer 4
• Netscape 6 and 7
• Netscape 4

• Internet Explorer 6
• Select the "Tools" option from your browsers menu, then go to "Internet Options" which will open a new window. Choose the "Privacy" tab and adjust the settings to "Medium High" or lower. You could also go for the "Per Site" option by clicking the "Edit.." button and allowing irishtimes.com and clicking "OK". Either way once you are finished remember to click the "Apply" button. If your browser is still refusing to accept session cookies then it may be necessary to go back into the "Privacy" tab and click the "Advanced" button, this will open a new window. You should first tick the "Override automatic cookie handling" followed by ticking the "Always allow session cookies" option. Once again click "OK" followed by "Apply" to save your new settings.

• Internet Explorer 5
• Select the "Tools" option from your browsers menu, then go to "Internet Options" which will open a new window. Choose the "Security" tab, then click on the "Internet" web content zone. Adjust the security level to "Medium" and click "Apply", or click on "Custom Level" and scroll down to "Cookies" and ensure that "Allow per-session cookies (not stored)" is Enabled, then click "Okay" followed by "Apply".

• Internet Explorer 5 for Macintosh
• Select the "Edit" option from your browsers menu, then go to "Preferences" which will open a new window. Choose the arrow icon beside the "Receiving Files" option from the left-hand scrolling list, such that it points downwards - displaying a further list of options. Click on the "Cookies" option. Check the "When receiving cookies" option on the right-hand side of the window and ensure that it is NOT set to "Never Accept". Furthermore, please check the list of servers to see if irishtimes.com is listed, if there are any references in the list to irishtimes.com then please ensure they are set to "enabled". Finally click "OK" to save your new settings.

• Internet Explorer 4
• Select the "View" option from your browsers menu, then go to "Internet Options" which will open a new window. Choose the "Advanced" tab, then scroll down to the section on "Security". Under this area are options for "Cookies", you should select "Always accept cookies" for ease of use. You should now click "Apply" in the bottom right of the current window, followed by "Okay".

• Netscape 6 and 7
• Select the "Edit" option from your browser's menu, then go to "Preferences..." which will open a new window. Choose "Privacy & Security" from the left-hand category list, which will expand to show further sets of options. Select "Cookies" from these new options. In the right-hand side of this window you have a choice, you may set any of the following:
• Enable all cookies
• Enable cookies based on privacy levels, with privacy levels set to medium or low
• Enable cookies for the originating web site only
• If the limit maximum lifetime of cookies is set, please ensure that it's set to at least 1 day. Once you checked all of the above, click the "OK" button.
• Netscape 4
• Select the "Edit" option from your browser's menu, then go to "Preferences..." which will open a new window. Choose "Advanced" from the left-hand category list. In the right-hand side of this window you have a choice to set any of the following:
  • Accept all cookies
  • Accept all cookies that get sent back to the originating server
  • Once you confirmed the above, click the "OK" button.

With the Premium Email service, you receive a completely unique email address - yourname@ireland.com. This is a premium web-based mail service, which features a host of benefits.

Your account gives you 100MB of email space. There is built-in anti-spam filtering and an automatic anti-virus tool, and with our zero-tolerance for spam policy, your account should receive a very low level of spam email.

Other features include a calendar and an address book, which is fully import and export-capable. If desired, you may avail of POP3/ IMAP/SMTP to access your email on an external mail client such as Outlook.

Log into 'my account', then click on the 'renew' button and follow the renewal process.

To attach a document to your email:

1. In the compose section of your mailbox click the "attach" button to open the attachment window.
2. Click the "browse" button and locate the file you wish to attach, then click "open".
3. Click the "attach" button and once the file appears in the box under step 2, click "done".
4. When you send your email, the attachment will be sent along with your message.

Select "options", then "preferences", look for the option to "save copy of outgoing mail in sent folder", tick the yes option, and click on "update".

You can change the name that appears on outgoing e-mails by changing the "first name" and "surname" in the profile section of 'my account'.

You can change your password for your account by clicking change password in the 'my account' section of the site.

There are several things you can do to reduce unwanted spam:

Increase the filter sensitivity level of the anti-spam filter on your account. The anti-spam filter is an email protection service that prevents unsolicited commercial email (spam), or messages containing malicious codes (viruses), from reaching your mailbox. It provides a range of options that allow you to set the degree of tolerance the system uses for filtering your email. It also has features that ensure that legitimate messages reach your mailbox instead of being accidentally blocked (a.k.a. safe lists). Please consult the help menu on the left hand-side navigation bar in your ireland.com inbox for more information.

You can also help us to improve our spam protection system by reporting messages as spam using the 'this is spam' button. This will send a copy of the message to the support team and will delete the message from your mailbox. If you use an external email client, such as Outlook, then please forward the email to abuse@irishtimes.com and remember to include the full headers.

Additionally, please ensure that you know what you are agreeing to when filling in any online forms (e.g. payments, questionnaires, competitions etc). If you "publish" your email address on any site that does not guarantee your privacy, the address may find its way on to any sort of marketing list, including those of offensive spammers. Please be careful about posting your email address in messages to online forums or newsgroups. Again, even with controlled access to a supposedly secure online environment, any forum where others can view your address makes it vulnerable as a potential spam target. Never respond to offers to be removed from mailing lists that you have not signed up for. Your response will only serve to confirm to the spammer that you have a legitimate email address which they can 'hit' with spam.

If you require more information on spam, or would like to review our email provider's anti-spam policy, please visit http://www.outblaze.com/antispam

Relevant article: Why Am I Getting All This Spam?

If you are using Outlook open the email message in question and go to view, then options. Select all of the text in the 'internet headers' area and copy the text. Then paste the text into a new message and send it as you would normally.

If you are using Outlook Express open the email message in question and go to file, properties, details and 'message source'. Select all of the text in the 'message source' area and copy the text. Then paste the text into a new message and send it as you would normally.

The anti-spam filter is an email protection service that prevents unsolicited commercial email (spam), or messages containing malicious code (viruses), from reaching your mailbox. It provides a range of options that allow you to set the degree of tolerance your systems uses for filtering email. It also has features that ensure that legitimate messages reach your mailbox instead of being accidentally blocked.

The anti-spam filter can be found by clicking on the link on the left hand-side navigation bar in your email account. The filter sensitivity level allows you to set the sensitivity level when filtering incoming emails. The sensitivity of the system varies from off, to low (default), to high, to strictly accepting only messages from email addresses specified in your white/safe lists. The block list is a list of email addresses or domain names from which you don't wish to receive email.

You can set how often you want your junk mail to be automatically deleted by clicking on the junk mail deletion link on the anti-spam page.

The anti-spam filter is a folder where messages designated as junk mail are sent. This allows you to go through your list of filtered messages to check if valid messages have been mistaken for spam and quarantined. Using the various message handling options, you may choose what you want to do with the filtered message(s).

Please consult the help menu on the left hand-side navigation bar in your inbox for more information.

You can sort your mail by sender, subject, date or size. Simply click on one of these headings and your mail will re-sort accordingly. Click twice to sort the mail in the opposite direction (e.g. starting from earliest date, or latest date).

Some mail clients do not recognise read receipts. Also, depending on the mail client, message recipients can choose not to send read receipts, even when they are requested.

An account with POP3 or IMAP access allows you to access mail through an external e-mail client such as Outlook, Eudora, or Netscape Mail. In simpler terms you can download and read your emails via Outlook Express or other similar e-mail software packages.

You can use either mechanism to read your email but one mechanism (POP3) downloads your e-mails to your PC, whilst the other (IMAP) leaves your email on the irishtimes.com server and makes a copy to your email client. You should only use one of these two mechanisms to access your emails.

Please configure your email account settings as follows for POP3 or IMAP access.

If you are using IMAP then the settings are...

• Incoming IMAP server: imap.ireland.com
• Outgoing SMTP server: smtpx.ireland.com
• Account name: username@ireland.com
• Email address: username@ireland.com

And if you are using POP3 then please use...

• Incoming POP3 server: pop3.ireland.com
• Outgoing SMTP server: smtpx.ireland.com
• Account name: username@ireland.com
• Email address: username@ireland.com

If you require specific instructions for a particular email client (e.g. Outlook, Outlook Express, Apple Mail) please email our customer service team at services@irishtimes.com

SMTP allows you to send email through an external email client such as Outlook.

In your email client configuration settings under the 'Outgoing Mail Server' settings ensure that 'My server requires authentication' is selected. Then select 'Logon Using' and insert the account/user name: 'username@irishtimes.com'.

You can download and save all your email messages to another location by using either POP3 or IMAP connectivity.

Yes, your overall space for storing received emails, including all folders in your account, is limited to 100MB. Futhermore, each email, whether it is being sent or received, can be no more than 4mb in size.

The desktop email alert is an icon, which, once activated, sits in the bottom right corner of your screen in the taskbar system tray. It informs you of the arrival of new messages into your mailbox even if you are not logged on to your email account. Double-clicking on the icon will launch a web browser and take you to the login page where you can log in to check your mail. Please note you must be connected to the Internet in order for the desktop email alert to function.

Simply click on the "desktop email" link on your email account login page. The download involves a few easy steps, just click OK and agree to the conditions as set out in the licence agreement and the feature will be downloaded in a few moments

The desktop email alert either flashes an envelope in your system tray, or a window pops up to let you know that you have new mail. You can choose how you would like to be notified by setting your preferences. To do so, right-click the desktop email alert icon and select "preferences...", then either check or uncheck the "display pop-up window when new mail arrives" checkbox. The envelope will stop flashing after you have read your mail.

The address book allows you to store all your contact information in one place. You can create personal or group contacts, and maintain distribution lists for mailing to multiple recipients. The address book also has an import/export function, and contact details may be transferred between your account and external mail clients such as Microsoft Outlook.

To import contact details from other sources such as Microsoft Outlook, you must first save the contacts as CSV (Comma Separated Values) files or LDIF files. For more details on this, please refer to the help feature for these products, or contact their help desk. After you have saved the file in this format, click on the import/export link in the irishtimes.com address book and use the "browse" button to locate the required file. Click the "import" button. All the contacts in the file will be imported to your personal address book.

To export the contact details, choose the type of format you wish to export the details in and click "export". You will then be prompted to open the new file, or save it to your computer. If you would like to export the contact details to another email client such as Microsoft Outlook, again please refer to their help feature for further information.

No. irishtimes.com does not maintain any record of customers' credit card details.

To change your billing details visit our payment provider, WorldPay, at https://support.worldpay.com/shopper/ and alter your account settings. Please refer to your WorldPay transaction receipt for details of your WorldPay account (a WorldPay account is created for you when you subscribe to irishtimes.com).

There are a number of reasons why you may be having difficulty with access. Please ensure that you are using the correct login information. Note that the password field is case sensitive and these details should be entered exactly as they were at registration. If your problem seems to be cookie-related, please refer to our documentation to enable cookies on your computer. If you continue to have problems, please email details of the issue to our Technical Support team at tech@irishtimes.com

There are a number of possible reasons, the following being the most likely:

This issue may be caused by our account security system. If the time or date set in your computer is "later" than your local time, the system believes that you have been logged in for an excessive period and automatically logs you out. This security feature is designed to ensure that an unattended account does not remain indefinitely active, potentially allowing unauthorised access to the account. Please check the time and date settings on your computer and correct them if necessary.

Possibly your Internet browser is not accepting session cookies. Please refer to our document to enable cookies.

Your browser may be storing an old version of the email page. This is called 'caching'. Please follow the instructions below on how to delete your browser's cache to see if this will resolve the problem. Please choose your internet browser version and follow the instructions. To find out your browser version please click on "help" at the top of your browser and "about...". The version number will be displayed.

• Internet Explorer 7
• Internet Explorer 4, 5 and 6
• Netscape 6
• Mozilla Firefox
• Safari
• Opera

• Internet Explorer 7
• Click on Tools > Internet Options > Under Browse History click on Delete. Next to Temporary Internet Files click on Delete File and click Yes. Then next to Cookies click on Delete Cookies and click Yes. Then click Close and Apply and OK.

• Internet Explorer 4, 5 and 6
• Click on Tools > Options/Internet Options > under Temporary Internet Files, click Delete Cookies, then click OK. Click the Settings button under Temporary Internet Files, then View Files, click Edit, and Select All. Finally click File, Delete and OK. When the files have been deleted please close the Temporary Internet Files folder and click OK and OK again.

• Netscape 6
• Click on Edit and Preferences . Click on the arrow next to Advanced and click on Cache. Then click on Clear Memory Cache and Clear Disk Cache. Click on the arrow next to Privacy & Security and Cookies, then click on View Stored Cookies and Remove All Cookies. Click Close and OK.

• Mozilla Firefox
• Open Firefox and click on the "Tools" menu. Select Options and click on click on the Privacy icon on the left. Click on Clear next to Cache. Then select Cookies and click on View Cookies. Select Remove All and click OK to exit.

• Safari
• From the Safari menu click Empty Cache and click Empty. Then click on the Safari menu and Preferences, Security, Bookmarks and Show Cookies. Then click Remove All and Done.

• Opera
• Select Tools, Preferences, Under Network select History and cache, then click Empty Now next to Disk cache. Click on Privacy and Manage Cookies, then delete all of the cookies in the window that is displayed.

If any of your queries have not been answered above, or you would like additional information on any points, please contact: tech@irishtimes.com

The ePaper is an exact electronic copy of The Irish Times newspaper in the format of the print issue. It looks the same as the printed edition and has additional interactive features such as a search facility, bookmarking tools and the following SmartNavigation features:

• Audio: listen to articles
• Table of contents: section by section list of newspaper sections
• View article text in its own window
• Article jumps: quick links within articles
• Article printing
• Instant translation: ten foreign language translations

Each day's ePaper is available by 6am GMT each morning.

Yes, back issues of the Irish Times dating back to May 2004 are available to purchase. As part of term subscriptions, 30 days of ePaper archives are available.

The ePaper is available to view online at www.irishtimes.com/epaper or offline by using the PressReader, which is also available at the same address. Viewing the ePaper online requires no additional software and it is compatible with Windows and Macintosh systems. To install the PressReader for offline reading or to download the newspaper after the PressReader has been installed, please click on disk icon in the toolbar at the bottom of the page.

The PressReader is a platform for offline reading. The PressReader allows you to download publications to up to three computers. To install the PressReader, please click on the disk icon in the toolbar at the bottom of the page.

Two system requirements for PressReader installation are:

• Your computer operating system must be Windows 2000 or Windows XP.
• You must have free Adobe Reader 7.0.5 (or higher) or the commercially-available Acrobat Professional 7.0.5 (or higher) installed. If you do not have either one of these installed, or if your installed version is earlier than 7.0.5, please obtain the latest version by visiting www.adobe.com

The PressReader download size is 9MB. We recommend a Broadband Internet Connection of at least 128 kbps to download the PressReader.

To search for a word(s) in the newspaper click enter your search query into the search field at the top of the screen. At present it is not possible to perform a search in the PressReader.

Yes, you can print the publication using the print icon in the toolbar at the bottom of the screen.

Yes, with our ePaper app you can read The Irish Times in true printed format, enhanced with the latest digital tools. Link to your existing ePaper account to download the paper. Available for the iPhone and iPad on the App Store for free.

We offer varying subscription options, including a single copy for €1.90 and an annual subscription for €160. The frontpage of the most recent issues is available without registration/subscription. Payments are automatically renewed upon expiry (with the exception of one-week and single/back copy purchases).

You may pay for your subscription online by credit/debit card (Visa, Visa Electron, Maestro, Laser, Switch, Solo and JCB).

Click on the 'my account' icon in the top right hand corner of the screen. After signing in, click on 'payment history'. You can also print your credit/debit card receipt there.

If you need to cancel your term subscription to The Irish Times ePaper, please send an email to the Customer Support Team at irishtimes@newspaperdirect.com at least two business days before your current subscription is scheduled to renew. We will immediately process the cancellation and send you a confirmation for your records

For further information or technical assistance please visit the Customer Support pages at www.irishtimes.com/epaper or email irishtimes@newspaperdirect.com

The Morning News Digest is an email containing summaries of the top stories from The Irish Times, delivered to your email address 6 mornings a week. The content of the email is free to view.

Some email clients are not compatible with the format we use in the digest email and display the text-only version instead of the HTML version (which includes images). For example people using Outlook 97 or Outlook 98 will see the text-only version, with some HTML and image attachments by default. People using Eudora 5.x will only see the text-only version. However, all three of these email clients are capable of viewing the HTML version. If you know that your email client supports HTML emails then either email lists@irishtimes.com with a subject line of 'set news.digest html' or use the following email URL: lists@irishtimes.com?subject=set news.digest html

The digest email is sent before 06.00 (GMT) every morning, excluding Sundays. If you do not receive the email please check with your organisation's IT staff or email provider to ensure that the digest hasn't been blocked or incorrectly flagged as junk mail. For example if you are using Hotmail and set your junk mail filter to anything higher than the default you may not receive the email. However, in the case of Hotmail (and other email systems which have anti-spam features) you may add the digest email address (news.digest@irishtimes.com) to your list of known mailing lists to ensure daily delivery of the News Digest.

You can receive text-only versions of the Morning News Digest by either emailing lists@irishtimes.com with a subject line of 'set news.digest txt' or by using the following email lists@irishtimes.com?subject=set news.digest txt

To subscribe to the Morning News Digest please go to www.irishtimes.com/ and enter your details in the Email News section of the homepage.

You can direct us to stop sending the digest to you by either emailing lists@irishtimes.com with a subject line of 'set news.digest nomail' or by using the following email lists@irishtimes.com?subject=set news.digest nomail

When you return from holidays you can switch on receipt of the News Digest again by either emailing lists@irishtimes.com with a subject line of 'set news.digest mail' or by using the following email lists@irishtimes.com?subject=set news.digest mail

You can unsubscribe by emailing news.digest-unsubscribe@irishtimes.com

The Irish Times Latest News Digest is an email that contains the day's top news stories and is sent 5 days a week. The content of the email is free to view.

Some email clients are not compatible with the format we use in our alert email and display the text-only version instead of the HTML version (which includes images). For example people using Outlook 97 or Outlook 98 will see the text-only version, with some HTML and image attachments by default. People using Eudora 5.x will only see the text-only version. However all three of these email clients are capable of viewing the HTML version. So if you know that your email client supports HTML emails then either email lists@irishtimes.com with a subject line of 'set news.digest html' or use the following email lists@irishtimes.com?subject=set breakingnews.alert html

The alert email is sent by 14.30 (GMT) every afternoon Mon-Fri. If you do not receive the email please check with your organisation's IT staff or email provider to ensure that the alert hasn't been blocked or incorrectly flagged as junk mail. For example if you are using Hotmail and set your junk mail filter to anything higher than the default you may not receive the email. However, in the case of Hotmail (and other email systems which have anti-spam features) you may add the Latest News Digest email address (news.digest@irishtimes.com) to your list of known mailing lists to ensure daily delivery.

You can receive text-only versions of the Latest News Digest by either emailing lists@irishtimes.com with a subject line of 'set breakingnews.alert txt' or by using the following email lists@irishtimes.com?subject=set breakingnews.alert txt

To subscribe to the Latest News Digest please go to www.irishtimes.com/ and enter your details in the Email News section of the homepage, or email breakingnews.alert-subscribe@irishtimes.com

You can direct us to stop sending the alert to you by either emailing lists@irishtimes.com with a subject line of 'set breakingnews.alert nomail' or by using the following email lists@irishtimes.com?subject=set breakingnews.alert nomail

When you return from holidays you can switch on receipt of the Latest News Digest again by either emailing lists@irishtimes.com with a subject line of 'set breakingnews.alert mail' or by using the following email lists@irishtimes.com?subject=set breakingnews.alert mail

You can unsubscribe by emailing breakingnews.alert-unsubscribe@irishtimes.com.

You can order an Irish Times archive page by visiting: http://www.irishtimes.com/pagesales/

Alternatively, you can email irishtimes@spectra.ie or call the Page Sales team on 068 50672 (IRL).

Orders are processed within 5 working days and are processed Monday to Friday.

• 1859 - 1979:
• Full size: (23" x 16" / 58.5 cm x 40.6 cm)

• 1980 - present date:
• Full size: (23" x 16" / 58.5 cm x 40.6 cm)
• Half size: (16" x 11" / 40.6 cm x 27.9 cm)

irishtimes.com recommends the full size for authenticity and quality.

Yes, our printing partner, Spectra, offer a framing service.

You will receive a copy of an archive page from The Irish Times for your chosen date and page number. The page is printed on photo-weight paper.

* Full size is the same size as today's frontpage.

** Half size is approximately the size of today's frontpage folded in two.

Payment can be made by credit card (Mastercard/Maestro, Visa) or Laser online at: http://www.irishtimes.com/pagesales/

irishtimes.com's payments are handled by Realex Payments, who use state-of-the-art security tools and techniques to ensure that your online payment is completely secure. When you enter your credit or debit card details, a secure link is set up between your browser and Realex. If you would like more information, please visit http://www.realexpayments.com/.

No, irishtimes.com does not maintain any record of customers' credit card details.

Yes, all orders can be delivered. Unframed orders are delivered by standard post and framed orders are delivered by courier. The delivery costs are below.

Please allow extra time for delivery. Courier delivery is within 3 days worldwide. Standard post estimated delivery times are below:

• Ireland: within 3 working days Rest of Europe: within 2 weeks
• Rest of World: within 3 weeks
• UK: within 1 week

irishtimes.com accepts no responsibility for any loss, damage or delay due to delivery.

The Irish Times Photo Sales service provides printed copies of photographs taken by Irish Times photographers. The online photo archive allows you to browse or search over 220,000 images. Over 100 new photos are added each week. The images date back to September 2001 and a substantial number published before that date are also available. The archive also contains a selection of unpublished images.

Images from wire services (e.g. Reuters, Getty), freelance photographers, or privately-owned photos are not available with the photo sales service. If you require such an image, please contact us as we may be able to provide you with source contact details.

Over 220,000 Irish Times photographs are available and the number available increases on a daily basis.

The photos from each day's paper are uploaded each morning and are available through the Latest Newspaper Images section.

All photographs are copyright of The Irish Times and are for private use only. They must not be reproduced, copied, published nor used for any commercial purpose without written consent. If you have a query relating to the copyright or commercial reproduction of an Irish Times image please contact us.

Enter a search query (by keyword, page, photographer or date) or browse the Over the Years section. More information on searching is available here.

There may be several reasons that you have been unable to locate an image:

• For copyright reasons we can only sell photographs taken by Irish Times photographers.
• For other photographs please contact us as we may be able to provide you with source contact details.
• For a comprehensive guide to searching the database click here.
• Only a limited number of unpublished photos are available.
• The image may have been published before September 2001, in which case it may not be in our archive. If the date is prior to September 2001 please contact the customer service team.

It is possible to search by keyword, page, photographer or date. A comprehensive guide to searching is available here.

No, the logo in the bottom left-hand side of each image will not feature on the photo you receive. This is an electronic copyright watermark which is only present online.

To see a larger version of a photo, please click on the image. To order a photo, click the 'add to basket' button and choose the size and amount you wish to order. Your basket contents will be displayed and you will see a thumbnail of the picture to confirm that you are ordering the right one. You may continue to shop or proceed to the checkout. When you wish to pay click on basket / checkout and proceed to the payment pages.

Yes, to purchase a photo you are required to register your details, including postal address, which will be used for delivery.

The photos are of high quality resolution and have a gloss finish. Please note that the thumbnail images online are of a lesser quality than the developed photograph.

It is possible to change the delivery address during the payment process online.

Yes, our printing partner, Spectra, offer a framing service. When placing your order please specify if you would like the archive page to be framed.

To cancel an order, please contact us. If the order has been processed it will not be possible to cancel it.

Photo orders are despatched within 5 working days and are processed Monday to Friday.

Unframed orders are delivered by standard post and framed orders are delivered by courier. The delivery costs are below.

Please allow extra time for delivery. Courier delivery is within 3 days worldwide. Standard post estimated delivery times are below:

• Ireland: within 3 working days Rest of Europe: within 2 weeks
• Rest of World: within 3 weeks
• UK: within 1 week

irishtimes.com accepts no responsibility for any loss, damage or delay due to delivery.

Yes, you can collect your order at the following Spectra store locations free of charge. At purchase please specify the location you wish to collect the order from. Please allow 3 working days for your order to be transported to the collection location.

Photo orders are despatched within 5 working days and are processed Monday to Friday.

If your order is urgent or required for a specific date, please contact us.

Prices include VAT, but exclude delivery. The delivery charge will be calculated when you go to the checkout.

You can pay for your subscription online with Maestro, Visa or Laser cards. We do not accept any other form of payment.

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No, irishtimes.com does not maintain any record of customers' credit card details.