Install Failed: Mac OS X could not be installed on your computer.
The Installer could not validate the contents of the ‘EpsonPrinterDrivers’ package. Contact the software manufacturer for assistance.
Anyone else seeing this?
I’m seeing this forum thread, but that’s about it. (And that sounds like bad downloads… but this was a disc from Amazon.)
Oh, well, trying again… at least it wasn’t my work computer…
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Any resolution? I’ve had the same problem with my disc from Amazon as well, the only difference is that mine failed on the ‘OxfordDictionaries’ package.
An Apple support article mentions this issue now, and they suspect it’s due to any third-party RAM you might have installed (I don’t, I have two Apple 512Mb chips).
Jeff, in fact, I gave it to the Apple Store and they ended up deciding it was bad RAM (and after removing the RAM, did manage to install). And fortunately the RAM (Transcend via NewEgg) has a lifetime warranty.
Thanks for the update. I was hoping that you did *not* have 3rd-party RAM because I’m the only one I know who has this problem with Apple memory. I’m pretty sure the RAM I have is ok because I ran the “hardware test” utility that comes on the Tiger startup disc, and it did not report any problems with the RAM nor the hard drive. Sigh.
I did have the same issue albeit on a different package and I do have nothing else but the original 1GB RAM installed on my MBP.
I Just experienced a similar install failure thing on a Macbook Pro. Tried 3 different Install disks at the apple store with a mac Genius. Put disk in, to do an erase and install. It fails at dvd integrity check. They thought it may be the optical drive they replaced that, and then did the install for me ( I really didn’t want them to.) I brought it home and decided I should reinstall to be sure the family pack I paid $200 dollars for would work and that I could do it again if I should need to. It still failed. So the question still exists. Why won’t the leopard disc work with a 3 month old macbook pro?
Sounds like I am seeing the same thing. Returned on family pack copy when it failed the integrity check. Tried the replacement on two different macbooks one a year old and one purchased this summer and the replacement failed on both. Tried to skip the integrity checker and the install failed. Unfortunately my kid hit ok before I could see the message but I think it had a complaint about a printer driver. Went back to the local apple store and have an appointment with the “pro” tomorrow. We will see. Hopefully I will be able to post something more meaningful after the appt.
I also have a three month old MBP and recently purchased the family pack 10.5. The computer failed the integrity check three times, I took the CD to the apple store thinking it was a disk issue and it passed the integrity test at the store. Now, I’ve skipped the integrity test on my MBP and continued with the install but it says i’m missing the “EpsonPrinterDriver” and the worse part is when I remove the CD and try to reboot it boots in the not fully installed Mac OS 10.5 and I’m unable to login to my account!! So much for apple being bug free!
Brand new Penryn MB Pro, Brand new install DVD same deal but doesnt say what didn’t or couldn’t been installed!
I have Diskwarrior repaired teh didck. Diskutility says it is fine but errors on repair disc permissions.
The exact dialog box text is copied herewith:
Install Failed Mac OS X could not be installed on your computer
!
The Installer could not install some files in “/Volumes/XXX”.
Contact the software manufacturer for assistance
Click restart to restart your computer and try installing again
Whoever said OS X was bug free?
Anyways, my iMac seems to be stuck at 36 minutes, the install log says its “Starting file extraction” on my EpsonPrinterDrivers
I forgot to bypass installing the drivers and unnecessary language packages…..
but..
Does anyone know if aborting a leopard install will ruin my frozen “archive and install” in progress? I’d like to not loose all my files today
How does one even abort it – save from holding down the power button for a while …
I read somewhere that 2Gb of RAM might be causing the install to Fail on a Leopard Install. I just upgraded my RAM from 1gb to 2gb moments prior the the attempted Leopard upgrade.
Yes, the Error was the Epson printer drivers. Afterwards the Macbook pro 1.87Ghz 2gb would not boot OS X, but press the option key and could use Bootcamp to start XP Home.
I had to recover the failed leopard install drive,it was unmountable at mac boot, so I got a second macbook pro connected to the bad leopard drive via firewire target disk mode,
Then put a 500gb usb hard drive on the 2nd MBP. I ran carbon copy cloner and took the Macbook Pro leopard failure and cloned it to the 50GB USB drive.
After cloning, oddly I could now boot from the external drive using the cloned image leopard failed drive, it was still running the Tiger that was on it.
The USB drive was then able to boot the MBP and the data and OS X were intact.
I then used Disk Utility to only Format the Macbook PRO HD partition, and then USED carbon copy cloner TO ROLL back from the 500GB USB into the MBP with the erased partition ready to restore
I changed the 2gb RAM back to the stock 1gb RAM configuration pulling one RAM chip out, and then cloned the drive and rebooted, crossing my fingers.
The bad MBP leopard drive successfully was erased, and the old Tiger image cloned back into use. Somehow the 2GB RAM install caused the leopard install to Fail, and the drive to mount with errors, yet was able to boot from firewire disk mode and recover the data and clone it back to an erased drive, quite lucky, but time consuming, 6 hours of copying, not to mention MANY reboots, plugging the cables and waiting….the endless waiting.
I think we are ok now. Will eventually try leopard upgrade with only a single 1GB RAM slot filled. 2 steps up and 2 steps back , yet I keep saying macswellsmart
I tried to upgrade my 3 year old Macbook to Leopard. The disk fails at the integrity check.
I then went ahead and regardlessly tried to upgrade, stupid, but I was deperate as I need to install iLive 09 urgently.
Needless to say, the installation failed and now I’m stuck with a blue screen and the DVD still in the drive. I don’t know how to fix this problem I created.
Please help.
I have my OS x 10.4 installation disks.
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