The technologist’s life is full of questions. Ask Ars is full of answers. Since 1998, Ask Ars has tapped into the power of Ars’ editors and readers alike. After a long hiatus, we’re proud to relaunch Ask Ars, made possible by CDW.

Ask Ars is aimed at providing useful answers along with a variety of perspectives to the questions that you ask. We can’t answer them all, so here the general criteria we use in picking questions to take on:

  • General Applicability: we want to address issues that many people will be interested in.
  • Questions with perspectives: the best questions are the ones with no single answer.
  • Explorative: for the most part, we want questions that will allow the community to delve deeper into issues both common and uncommon.

Ready to ask? Drop us a line.

Ask Ars: how do I know the best time to buy smartphones, PCs, and TVs?

Ask Ars: how do I know the best time to buy smartphones, PCs, and TVs?

Everyone has that friend (or is that friend) whose gadget-buying timing is always so far behind the curve that their purchases fall just hours before the new version is announced. Not all these people care about riding atop the refresh wave, but as many as not are crestfallen when their new gadget is no longer the new hotness days after buying it.

It's fine to fall on this side of the product-buying bell curve if you're looking for, and getting, a great deal on an previous-generation product. If not, there are new habits to be learned.

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Ask Ars: Is serious patent reform on the horizon?

Ask Ars: Is serious patent reform on the horizon?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Question: I'd like to know if there is any light on the horizon in finding a reasonable alternative to current patent law.

Hardly a week goes by that we don't do a story about ridiculous patent litigation. And theoretically, Congress is working on a fix: the House passed the America Invents Act in June, and similar legislation passed the Senate in May. Meanwhile, the Supreme Court has been active on patent issues in recent years, and is due to hear yet another case next year.

So should we be optimistic that Congress and the courts are finally getting ready to fix America's broken patent system? In a word, no. We talked to two patent law experts, and neither of them were optimistic that Congress or the courts would enact meaningful reform in the near future. Reasonable alternatives exist, but it's going to take a lot more work to make them a reality.

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Ask Ars: how do I use the find command in a pipeline?

Ask Ars: how do I use the <code>find</code> command in a pipeline?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Q: I know I can use the find command at the command line to locate files, but how do I use it with other commands to perform a real-world task? What's the difference between the -exec parameter and piping into xargs?

The find command is a standard utility on UNIX and Linux systems. It will recurse through directory structures and look for files that conform with the user's specified parameters. There are a number of different search operators that can be used together to achieve fine-grained file matching.

In this tutorial, I'll explain how to use the find command with several common search operators and then I'll show you some examples of how to use the find command in a pipeline.

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Ask Ars: Windows everywhere, or Windows nowhere? What is Microsoft's "single ecosystem"?

Ask Ars: Windows everywhere, or Windows nowhere? What is Microsoft's "single ecosystem"?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Q: At Microsoft's Worldwide Partner Conference last week, Andy Lees, President of the Windows Phone Division, said that Microsoft was building a "single ecosystem" for PCs, phones, tablets, and the TV. With Apple's new operating system named simply OS X Lion—no "Mac"—is Microsoft thinking it's time for a name change? Just what, exactly, do you think Microsoft's "single ecosystem" is? What will it look like? How will it work? What will the purpose be? 

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Ask Ars: will Bioshock Infinite be one long escort mission?

Ask Ars: will <em>Bioshock Infinite</em> be one long escort mission?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Q: I'm really excited about Bioshock Infinite, but every time I see Elizabeth in a promotion video or demo, my stomach clenches. Is the game going to be one long escort mission?

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Ask Ars: will iTunes Match be used to chase down music pirates?

Ask Ars: will iTunes Match be used to chase down music pirates?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Q: Will Apple's iTunes Match service be used to find out who has pirated music?

In the fall, Apple will launch its iCloud service for Macs and iOS devices. It includes two iTunes-related services: free access to previously purchased songs via any authorized device, as well as a $25 per year option to store up to 25,000 songs in iCloud. The latter feature, dubbed iTunes Match, will scan a user's library and give immediate iCloud access to any song that "matches" a corresponding track in the iTunes Store library. Songs that don't match will be uploaded to a user's iCloud storage.

The benefit of iTunes Match over competing services from Amazon and Google is that users with libraries that consist of the most popular content will only have to upload a small percentage of music. This makes the process much faster than uploading each and every track, especially given the relatively anemic upload speeds available to most US broadband users. The US iTunes Store boasts over 18 million tracks, so if your tastes don't depend heavily on obscure, independent, or foreign music, there's a good chance that a significant proportion of your library will match up.

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Ask Ars: Help! I need VoIP service for my virtual office!

Ask Ars: Help! I need VoIP service for my virtual office!
feature

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Q: I recently quit my old job at a large company and started working for a startup. The startup is 100 percent virtual (we have no office, and everyone works from home), which is great, because I love doing conference calls in my boxers. But the downside is that I miss some aspects of my older, non-virtual job. Specifically, we all had landline phones with great sound quality, voicemail, and extensions—the usual phone features that everyone expects at an office job.

But now I'm stuck using either my cell phone, which drops calls when I'm inside my house, or my own personal landline, which I tie up for hours on end (this drives my wife nuts). I've recently started looking into business VoIP services, and I thought maybe Ars would have some insight there, since you guys are a virtual company as well. Any thoughts?

The good news is that you can indeed find a VoIP provider that gives you all the features that you're used to from your old office phone—extension dialing, voicemail, a directory, etc. The bad news is that finding a decent VoIP service for your startup or business is a lot like buying a new cellphone. There are lots of options to choose from, and with a myriad of add-ons and pricing plans, it can be difficult to tell them apart.

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Ask Ars: which image services might commercialize my photos?

Ask Ars: which image services might commercialize my photos?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Q: I heard about Twitpic commercializing user-uploaded photos and became curious. There are alternatives out there, but what are the chances they all have similar terms of service? Is there any service that isn't my own website that won't commercialize my photos? Is this just a standard agreement, or what?

You're correct about Twitpic commercializing user photos: the company recently announced that it was the "exclusive photo agency partner" of the World Entertainment News Network (WENN). This agreement allows WENN to sell images uploaded to Twitpic and to pursue copyright action against parties who try to use those images commercially without authorization.

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Ask Ars: are dual-band 802.11n routers worth the extra cost?

Ask Ars: are dual-band 802.11n routers worth the extra cost?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Q: I'm thinking of buying a new wireless router, and can't decide between a cheap 802.11N router and the more expensive dual-band versions. Are they worth the extra cost?

Like most other commodity devices, wireless routers have seen their prices pushed inexorably downward, with the exception being when new technology—the G and N protocols—has come onto the market. It's been a while since the N standard was introduced, so you might predict that even top-of-the-line routers would be sitting in the $50 range. They're not. Instead, prices from most manufacturers still top out at well over $100. How can they get away with that? The secret to the new high end is (primarily) the use of what's called dual-band technology, along with a sprinkling of other features that are nice, but not essential. We'll take a look at what dual band brings to the table, and whether paying more for the additional features is likely to be worth your while.

When it comes to WiFi, there are a total of four protocols and two frequencies. The initial flavor of WiFi, 802.11b, occupied the 2.4GHz area of the spectrum, which was also used by the enhanced, higher throughput G version. This tends to give it decent range, penetration, and omnidirectionality (a single antenna provides good signal in three dimensions), but the spectrum around 2.4GHz is a bit more prone to interference from other devices. As time has gone on, it has also gotten very, very crowded. If you live in a dense urban environment, it's possible to end up with so many WiFi devices trying to find space in this area of the spectrum that your router may end up dropping connections.

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Ask Ars: with Xeon's improvement, why bother with Itanium?

Ask Ars: with Xeon's improvement, why bother with Itanium?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Q: I've been reading for years that Itanium is going to get cancelled, but Intel still keeps producing new versions of it. So my question is what, specifically, is Itanium so good at that Intel keeps it around, despite the fact that Xeon keeps getting more powerful and is much cheaper than Itanium? What kinds of applications are people using Itanium for, and why can't they just switch to Xeon instead of hassling with a different architecture?

It's not for nothing that Intel's Itanium processor family is commonly called "Itanic." Predictions of the line's demise regularly crop up in the tech press, with the most recent one coming courtesy of Oracle, which declared the Itanium line dead before canceling the future development of its popular database stack for the architecture.

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Ask Ars: Do solid-state drives cause problems with sleep mode?

Ask Ars: Do solid-state drives cause problems with sleep mode?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Q: I've heard that solid-state drives have issues with sleep mode and/or hibernate mode, but I have not been able to find any confirmation of this. Do SSDs have issues with sleep and/or hibernate (or hybrid-sleep) mode? If so, what causes it?

There is little official word on the issues that some solid-state drives have had with waking from sleep over the last couple of years, though we were able to confirm that yes, it is a problem for a certain small subset of solid-state drives. Certain manufacturers are working on solutions, and while there are many suggestions floating around on how to make the blue screens stop, no one of them works for every setup.

The problem is that when certain computers with SSDs are put to sleep, they will hang, cause a blue screen of death, or force a restart when woken up again. This has not been a widespread issue, and appears to happen only for a small (though significant) subset of certain brands. Some manufacturers have noted that the sleep problems seem to result from "compatibility" problems rather than the drives themselves, while other brands of drives appear not to have the problem at all.

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Ask Ars videos: we want your feedback!

Ask Ars videos: we want your feedback!

A few months ago, we decided to revive one of our oldest and most venerated regular features: Ask Ars. We took your burning technical questions and dug through all the available relevant knowledge to bring you answers. But for a thoroughly modern feel this time around, we've been interspersing video answers and guides into the series.

Since this was a somewhat radical new addition to the standard Ars slate of content, we're pausing to take a look back at the videos and ask you, the readers, for your thoughts on our video experiment. We've collected them below, so you can fill in any gaps in your Ars video viewing history.

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Video Ask Ars: Why should I get a battery backup, and how do I pick one?

Video Ask Ars: Why should I get a battery backup, and how do I pick one?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

The recent severe weather in the US has got me thinking about going above and beyond surge protectors to protect my computer. I'm thinking about getting a battery backup, but I don't know what I need to look for in an uninterruptible power supply.

If you are looking to protect your electronics—particularly your computer—from the bigger power anomalies in life, the run-of-the-mill surge protector just won't cut it. Surge protectors cover only one of the two common types of damaging power conditions, while an uninterruptible power supply can cover both.

Surge protectors are meant for over-voltage scenarios, when there's suddenly a surplus of power from a lightning strike or surge from your electric grid. Without at least a surge protector, surges and spikes can cause damage to your hardware; your computer or monitor might not die outright, but a sudden jump in voltage can be like a punch in the kidney.

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How to build your own computer: Ask Ars DIY Series, Part III—cases

How to build your own computer: Ask Ars DIY Series, Part III&#8212;cases
feature

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Are you ready to build your own system? After looking at hardware and software, in Part III of our Ask Ars DIY series, we look at cases. What are the factors you need to consider when deciding on a case? There is a lot more than good looks to consider—things like airflow, cooling, space, and even the drive mounts. Be sure to read this before you buy a case.

Computer parts don't need to live in a plain, boring box that keeps your parts off the ground and dust-free. A good computer case—or chassis—has to keep its contents cool, but not be too noisy. It also has to be the right size, while fitting your budget.

These are tall orders: with enough money, anyone can have a very nice chassis. For the God Box, it's easy to justify spending a couple hundred bucks on a nice case with the right fans and layout. For the Budget Box, that same case would be half the cost of the entire box. So you've got to be flexible. 

Case considerations can be boiled down to size (external and internal), cooling, noise, and cost. Looks matter, too, but who wants a sharp-looking, cramped, noisy case?

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Ask Ars: what's the relationship between CPU clockspeed and performance?

Ask Ars: what's the relationship between CPU clockspeed and performance?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Question: Intel's Sandy Bridge launch just brought its desktop CPU line up to 3.8GHz, but I remember that the Pentium 4 got up to 3.8GHz before being cancelled. So why is it that Sandy Bridge is just now getting to the clock speed levels that the Pentium 4 was at years ago? And how is it that Sandy Bridge still manages to outperform the older Pentium 4, even though it has a lower clock speed?

The relationship between clockspeed and performance isn't nearly as straightforward as it used to seem—not that it ever was all that simple.  To understand why different CPUs at different clockspeeds perform in different ways, we'll first look at how the CPU processes instructions. 

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How to build your own computer: Ask Ars DIY Series, Part II—software

How to build your own computer: Ask Ars DIY Series, Part II&#8212;software
feature

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Instead of replying to a reader's question on Ask Ars, we've got Part II of new PC-building guide, complete with informative (and entertaining) video clips that both inform and entertain. Last week we were all about hardware assembly. Today, we're picking up where we left off, covering first boot and software tweaking. If you're in the process of building your own PC and are wondering what to do now that the hardware is in place, read on.

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How to build your own computer: Ask Ars DIY Series, Part I—hardware

How to build your own computer: Ask Ars DIY Series, Part I&#8212;hardware
feature

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

For Ask Ars, we typically respond to a reader question about some specific tech quandary, but this time around we've got something special. We've put together a new PC-building guide, complete with video selections that both inform and entertain. Our original guide hasn't been updated since the Celeron overclocking era, and many readers wrote in to let us know that it was long in the tooth. So if you've been thinking about building your own, or you're curious about what goes into the build process, this Ask Ars is for you.

This guide is aimed at people who have not built a PC before, but who know the basic ins and outs of DIY life.

In recent years, building your own computer has become more of a niche technophile activity than it was in the earlier part of the decade. Few people see the benefits of expending the effort to figure out how all the different components of a PC fit, screw, and plug together when you can just as easily fill out a customization form at any number of online retailers and have your own custom build arrive in just a matter of weeks.

But we know that there are still good reasons to go the do-it-yourself route. Our System Guides continue to see amazing traffic, and staff members (some, but not all) are still exercising their Type A personalities and building their own PCs. Ars has a long history of supporting PC builders, and this guide is designed to bring first-time and relatively green builders into the fold.

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Ask Ars: Finally upgrading to Windows 7—should I go 32- or 64-bit?

Ask Ars: Finally upgrading to Windows 7&#8212;should I go 32- or 64-bit?

Ask Ars was one of the first features of the newly born Ars Technica back in 1998. And now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our bag of questions, answer a few based on our own know-how, and then we'll turn to the community for your take. To submit your own question, see our helpful tips page.

Question: I'm finally ready to drop Windows XP and move to Windows 7. Should I go with the 32-bit or 64-bit version of the operating system?

Short answer: 64-bit.

Long answer: 64-bit, but you may not see much real difference. Before explaining why, there is an important contraindication to be aware of: if you use any 16-bit Windows applications or DOS applications, you'll have to either stick with 32-bit Windows, or run those applications in a virtual machine (or, for DOS programs, an environment such as DOSBox). 64-bit Windows supports 64-bit and 32-bit applications, but 16-bit ones are consigned to the trash can of history.

In practice, the only advantage of using 64-bit Windows is that you can install more physical memory. 32-bit versions of desktop Windows are limited to 4GiB of physical memory, and thanks to dubious compatibility restrictions, they can't even offer that much. Every byte of memory in a system has a physical address, a number representing that byte of memory, and on 32-bit desktop Windows, those addresses are only 32 bits long (or rather, the addresses are between 36 and 64 bits long depending on which bit of software is manipulating them, but only 32 bits are actually used by Windows). This should allow 232 addresses, and hence 232 bytes—4GiB—of memory.

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Ask Ars: what is a CPU thread?

Ask Ars: what is a CPU thread?

In 1998, Ask Ars was an early feature of the newly-launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Question: What is a CPU thread (as in "multithreaded CPU," "simultaneous multithreading," etc.)?

Tech pundits, analysts, and reviewers often speak of "multithreaded" programs, or even "multithreaded processors," without ever defining what, exactly, a "thread" is. Truth be told, some of those using the term probably don't really know what it means, but the concept isn't really very hard to grasp. At least, it isn't hard when you look at it from the point of view of the CPU (the operating system definition of a "thread" is another matter).

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Ask Ars: What are some networking alternatives to Ethernet and WiFi?

Ask Ars: What are some networking alternatives to Ethernet and WiFi?

In 1998, Ask Ars was an early feature of the newly-launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Question: I rent an apartment where I can't do any substantial modifications to the rooms. There are a ton of WiFi networks competing for the same spectrum, so doing stuff like streaming video across the home network is choppy. In a perfect world, I'd run CAT-6 cable through the place and set up a gigabit Ethernet network, but that's not practical. There is coax running to each room, and I'm vaguely familiar with powerline networking. What are my networking options, and what is the performance of these technologies like?

Fortunately for you, there are multiple technology alliances and advocacy groups working at developing alternative methods for spreading the Internet to all corners of your house using existing wiring, including via coax cables and the electrical wiring in your house. Some methods may sound a little dubious, but they've gotten much more reliable in recent years. The main reason they are not widely used is that they can be pretty expensive, especially if you have multiple computers you want to connect. But if you're dedicated to shining the Internet's light into the darkest corners of your residence, one of these alternatives may be a good solution.

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Ask Ars: How can I make my music collection more accessible?

Ask Ars: How can I make my music collection more accessible?

Question: How can I liberate my music collection from my single PC, store it somewhere central on my LAN, and access it from multiple locations?

This question is a little like the onsite backup one we answered last week, and what methods you can use depend on how simple, expensive, and extensible you want your centralized music collection to be. Clearly, there are a ton of ways to tackle this problem, and this answer does not aim to be comprehensive. Rather, we're just throwing a few ideas out there that newbies to networked music sharing should investigate further. (Regular Ars readers should feel free to pitch in with further suggestions in the comments.)

On the low end, you don't even really need to move your media off your PC in order to liberate it. Both Home Sharing on iTunes and Windows Media Center make it easy enough to stream media directly off one computer to others in the same network. But this method can create a lot of extra work for the central computer, and makes it hard to sync devices, since non-local music through these services isn't accessible for that purpose (you can download music between computers with Home Sharing, but this might fragment your collection and will take up extra space). A better solution is to set up a server or a network-attached storage (NAS) device that can be accessed over your home network, which gives you more options and has varying costs.

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Ask Ars: What's the best way to back up my computers on-site?

Ask Ars: What's the best way to back up my computers on-site?

In 1998, Ask Ars was an early feature of the newly launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap into the wisdom of our readers. To submit your own question, see our helpful tips page.

Question: What is the smartest on-site backup strategy for my house? Time Machine? NAS? External SATA? DVD-R?

There's almost no end to backup solutions and configurations these days, and virtually no excuse for not backing up your computer. Even if you have only a few important files, it's worth it to shell out for an 8GB USB flash drive to store copies on; if you don't, you'll cry out that $20 you saved in anguished tears.

For the most part, backup storage solutions vary on three axes: speed, cost, and flexibility. We'll go over a few different types of storage, and you can determine what's best for you based on your setup.

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Ask Ars: How can I secure data I need to carry with me?

Ask Ars: How can I secure data I need to carry with me?

In 1998, Ask Ars was an early feature of the newly-launched Ars Technica. Now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our question bag, provide our own take, then tap the wisdom of our readers. To submit your own question, see our helpful tips page.

Question: What's the most secure way to transport 100GB of data via Sneakernet?

Sharing small files across the Internet with a good amount of security keeps getting easier, but large datasets can still create long, painful upload times. In this video edition of Ask Ars, we cover the most secure ways to transport large datasets by trekking the dusty trail, otherwise known as Sneakernet, even with predators in hot pursuit.

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Ask Ars: Where should I store my passwords?

Ask Ars: Where should I store my passwords?

Ask Ars was one of the first features of the newly born Ars Technica back in 1998. And now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our bag of questions, answer a few based on our own know-how, and then we'll turn to the community for your take. To submit your own question, see our helpful tips page.

Question: What are the best practices when using a password-keeping service, and what are the merits and disadvantages of local vs. cloud-based password storage?

With every website requiring users to register a password-protected account to see its content, password management systems have become very popular. We probably don't need to tell you that one of the most popular strategies for managing passwords—using the same password for every account—is a terrible thing to do.

Because of this, password-keeping programs have been making gains, but using one can be dangerous to your privacy if done incorrectly There are certain features and practices that will keep your logins more secure, so we'll go through a few different services and things you can do to crank up the security.

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Ask Ars: How can I securely erase the data from my SSD drive?

Ask Ars: How can I securely erase the data from my SSD drive?

Ask Ars was one of the first features of the newly born Ars Technica back in 1998. And now, as then, it's all about your questions and our community's answers. Each week, we'll dig into our bag of questions, answer a few based on our own know-how, and then we'll turn to the community for your take. To submit your own question, see our helpful tips page.

How can I safely erase the data from my SSD drive? I've seen a few pieces in recent days about how traditional "secure delete" programs fail to work properly on SSD drives, so what tools are available and useful?

As pointed out in a recent research article, there isn't a standard method for securely deleting data from a solid state drive. Hard disk drives have had this problem solved for ages, and can execute a secure delete by filling the space occupied by an incriminating file with zeroes or multiple writes of different characters. We'll go into why this approach and some other secure erase methods don't really work on an SSD, especially not for individual files, and then describe some approaches you might take to make sure all your old data is gone for good.

We did an Ask Ars not long ago concerning the way that SSDs handle deletion and cleanup of old files, and we'll assume you've read it or have equivalent knowledge. Basically, the issue with SSDs is this—let's say your SSD is a pirate, and your data is buried treasure. If you tell an SSD pirate to make his buried treasure disappear, all he really does is burn the treasure map. The buried treasure is still out there for someone to find if they know where to look. This isn't the case for all SSDs in the long term, but it is the case for all of them in the short term.

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