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INTRODUCTION
Fulham Football Club acknowledges and accepts it has a responsibility for the well being and safety of all children and young people who are under the Club’s care or utilising the Club’s facilities. It is the duty of all adults working at the Club to safeguard the welfare of children and young people by creating an environment that protects then from harm.
The wellbeing of children and young people is paramount for all staff and accordingly, they must make themselves aware of the Club’s Safeguarding Children Policy. Where appropriate, the following guidelines will be supplemented by in-service training and additional guidance.
RULES & REGULATIONS
Fulham Football Club is governed by the rules and regulations set out in the 1989 Children Act, FA Safeguarding Children Rules and Premier League Rules.
The Club is fully committed to ensuring that the best practice recommended by these bodies is employed throughout the Club.
The Club also has a responsibility to maintain regular dialogue with the Local Safeguarding Children Board.
DEFINITIONS
A “Child” is defined as anyone under the age of 18.
AIMS & KEY PRINCIPLES
The aims of Fulham Football Club’s Safeguarding Children Policy are:
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To safeguard all children and young people who interact with the Club.
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To demonstrate best practice in the area of safeguarding children.
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To develop a positive and pro-active welfare programme to enable all children and young people to participate in an enjoyable and safe environment.
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To promote high ethical standards throughout the Club.
The key principles underpinning this policy are:
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The child’s welfare is, and must always be, the paramount consideration.
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All children and young people have a right to be protected from abuse regardless of their age, gender, disability, culture, language, racial origin, religious beliefs or sexual identity.
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All allegations of abuse will be taken seriously and responded to efficiently and appropriately.
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To encourage parents and other members of the child or young person’s family to be involved in a relationship with the Club.
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To ensure that coaches, parents and other adults who come in contact with children and young people provide good role models of behaviour.
SAFEGUARDING CHILDREN
The Club has an ongoing commitment to employing a programme of activities which cover all areas of the business. The programme will regularly be reviewed and updated according to any needs that may be identified.
Children’s Services Officer / Safeguarding Officers
The Club has a Children’s Services Officer (“CSO”) who has overall responsibility for the safeguarding of children at the Club and a number of Safeguarding Officers who work within various areas of the business. These Officers have special responsibilities and are the focal point for safeguarding children in their nominated area.
Anybody with concern about a child or young person’s welfare should contact a Safeguarding Officer for advice in the first instance – details can be found at the end of this policy.
HUMAN RESOURCES & DISCLOSURE
Recruitment
As part of Fulham Football Club’s recruitment and selection process, offers of work to positions which involve working with children are subject to a satisfactory CRB disclosure and appropriate references. See below for details of the Club’s CRB procedures.
Staff Training
All staff working in direct contact with children shall be required to complete the FA workshop on Safeguarding Children. Details of those satisfactorily completing this course are retained by the Human Resources Department.
Work Experience
Fulham Football Club often offers work experience placements to young people. The Club has a central work experience scheme which provides forwardly planned and structured work experience placements.
Health and Safety
Fulham Football Club's Health and Safety Policy gives guidance to those whose roles involve working with children. Where a child is involved, a risk assessment must take account of their particular vulnerabilities. The risk assessment should set out what arrangements are in place for their care and supervision, examples of such risk assessments can be found in the Premier League Rules.
Staff Briefing
A Staff Briefing Note giving guidance to all Club employees is provided at induction and also available on the Intranet. Whenever possible staff should avoid situations where they are in one to one contact with children. When physical intervention is necessary to restore safety, restraint should not continue any longer than is absolutely necessary.
CRIMINAL RECORDS BUREAU
Fulham Football Club is registered, via the Premier League, with the Criminal Records Bureau (“CRB”). The CRB provides a disclosure service for organisations. CRB disclosures enable employers to undertake more thorough recruitment and selection procedures for positions which involve working with children.
PROCESS FOR CRIMINAL RECORDS BUREAU CHECKING
New Appointments
All staff who are offered a position which involves working, or coming into contact, with children will be required to undertake a CRB Disclosure. All offers of work are subject to the outcome of the screening process and where applicable, this is set out in the initial job advertisement and the applicant’s offer of work. Until such time as a satisfactory Disclosure certificate has been received, the member of staff will not be left unsupervised with children.
Fulham Football Club is committed to the equal opportunities of its staff and therefore a positive Disclosure will not necessarily result in a bar from employment.
Should a positive Disclosure be received, a risk assessment will be carried out by the Head of Human Resources and either the CSO, a Safeguarding Officer or the relevant Head of Department, to assess the information contained within the Disclosure certificate. The member of staff may also be asked to attend an interview prior to a recruitment decision being made.
New Appointments who already have a Disclosure Certificate
If a new member of staff has been CRB checked by their previous employer, the Club may not ask that person to undertake another check. However, the original Disclosure certificate must be shown to the Head of HR, it must be dated within six months of the worker’s start date at the Club and it must be for a similar role of that which the person has bee appointed.
Existing Staff
Priority is being given to those who come into contact with children. All staff who have one to one contact with children will be CRB checked.
Temporary Staff and External Consultants
The Club will ensure that all temporary staff and external consultants sign a self declaration form and will not have unsupervised access to children during their time with the Club.
SCOUTS
All scouts undertaking work for the Club are registered with the Premier League. Those scouts who are engaged in identifying players under the age of 18 also undergo a CRB check and are required to undertake the FA 3 hour Safeguarding Children Workshop.
Fulham Football Club does not permit scouts to attend its Academy games programme unless advance authorisation is given by a senior member of the Academy department.
GIFTS & FAVOURITISM
Staff should take care that they do not accept any gift that might be construed as a bribe by others, or lead the giver to expect preferential treatment.
The Club recognises that there are occasions when children or parents wish to pass small tokens of appreciation to staff, for example at Christmas or as a “thank you”, and this is acceptable. However, it is unacceptable to receive gifts on a regular basis or of any significant value as this may be misinterpreted by others. Staff should report any gifts received to their line manager and they should be dealt with in accordance with the Club’s Ethics in Business Policy.
Similarly, it is not permitted for staff to give personal gifts to children. This could be misinterpreted as a gesture either to bribe, or to single out the child. It might also be perceived that a “favour” of some kind is expected in return.
Any reward given to a child must first be agreed with the staff member’s line manager as part of a structured reward system and not based on favouritism.
It should be noted that these guidelines are in addition to employees’ obligations under the Club’s Ethics in Business Policy.
USE OF IMAGES
The Club takes its guidance on the use of images from guidelines issued by the FA and Premier League. All images are taken by Club officials who have been briefed by a Club Safeguarding Officer responsible for the activity being photographed/filmed or by a member of the Communications and Marketing Department.
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Before taking images of Children, parental consent is sought in writing at the start of the season or prior to the event. Parents/Carers/Guardians are responsible for informing the Club of any change of circumstances within the Season which may affect consent.
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Parents/Carers/Guardians will be informed of how the image will be used. The Club will not allow an image to be used for something other than that for which it was initially agreed.
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All Children featured in Club publications will be appropriately dressed.
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Were possible, the image will focus on the activity taking place and not a specific Child.
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Where appropriate, images represent the broad range of people participating safely in the event.
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Designated Club photographers will, where applicable, undertake a CRB check and attend a Safeguarding Children workshop and in any case will be personally responsible for keeping up to date with the latest guidelines on the Use of Images policies from the Premier League. Club Identification will be worn at all times.
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Children who are under a court order will not have their images published in any Club document.
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No images of Children featured in Club publications will be accompanied by personal details such as their school or home address.
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Recordings of Children for the purposes of legitimate coaching aids are only filmed by Club officials and are stored safely and securely at the Club’s premises.
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Any instances of inappropriate images in football should be reported to a Safeguarding Officer.
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The Club does not put young player profiles with images and personal information on its website.
BALL PERSONS & MASCOTS
The Club will only allow children to be matchday mascots or ball persons once parental consent has been obtained. A signed image consent form is also required before any images are published in the Club’s matchday programme.
No photographs of mascots or ball persons featured in Club publications will be accompanied by personal information about the child, such as their school, home address or local sports team.
Whilst at Craven Cottage, mascots and ball persons are accompanied at all times by a member of staff who has a valid CRB Disclosure Certificate. Staff who are responsible for mascots and ball persons on a matchday are also required to undertake the FA 3 hour Safeguarding Children Workshop.
ACADEMY DEPARTMENT
Fulham Football Club’s Academy is committed to the welfare and safety of all Children, both within the Academy and at the Club as a whole. The Academy also realises the importance of communication and works closely with parents, carers and landladies to ensure that the wellbeing of all children is paramount.
Transport
When children are being transported on behalf of the Club they shall be accompanied by the Team Manager, Coach or Tour Leader. In exceptional cases where a child / children need to be transported unaccompanied by a parent, guardian or nominated staff member, this will be with an approved travel company, or by a member of staff who has a satisfactory CRB disclosure, and in either case only with the specific prior consent of their parent or guardian. Although outside of the sphere of responsibility for local education authorities, the Club also provides a duty of care for young persons when travelling on behalf of the Club.
Medical
There will be occasions where medical treatment is necessary during evening training sessions and weekend fixtures and unfortunately, due to staffing numbers, the Club is unable to guarantee that two members of staff are present during treatment sessions.
All members of the medical department have up to date Criminal Records’ Bureau checks and have been suitably trained in safeguarding children procedures.
On occasions when the first team are not on site, the Club is more than happy for parents and carers to attend pre booked medical treatments if required. If, due to the first team’s schedule, this is not possible an alternative appointment may need to be arranged.
Accommodation
If required to stay overnight on any Club event, the child will be accompanied by a nominated staff member who has been CRB checked and has undertaken Safeguarding Children training. Should a parent prefer to accompany and stay overnight with their child then a request shall be made to the Club. In any event, written parental / guardian consent will be sought before a child or young person is asked to stay unaccompanied overnight in accommodation.
Host Families
Prior to the commencement of an agreement between the Club and a host family a CRB check is carried out and references from previous employers / local authorities are sought. House visits and full Health & Safety risk assessment are also conducted by the Academy Education Manager and an external consultant and a guidance manual is distributed.
Equal Opportunities
Fulham Football Club is committed to providing equal opportunities for all employees, players and supporters. A copy of the Club’s policy on equal opportunities can be obtained from the Human Resources department.
Bullying
The Academy has a zero-tolerance approach to bullying and any reported incidents of bullying by a staff member to a child, child to staff member or child to child will be taken seriously and investigated by an Academy Safeguarding Officer and, where necessary, the Club’s Children’s Services’ Officer.
All staff members who undergo the FA’s 3 hour Safeguarding Children Workshop receive bullying awareness training as part of the workshop.
COMMUNITY ACTIVITY – “THE FULHAM FC FOUNDATION”
The FA Charter Standard
Although the Fulham FC Foundation (“FF”) ensures full compliance with the FA Charter Standard, it endeavours to adhere to the rules and guidelines issued by the FA Premier League with regard to safeguarding children.
Parental Consent
The FF will make every effort to obtain parental consent for all activities using the FA Premier League’s Parental Consent Form. The FF will do everything it can to safeguard children and young people in its care but recognise that in some circumstances, due to the nature of the work carried out, obtaining parental consent for activities is not always possible.
Children who are not picked up on time
The FF has procedures in place for children whose parents do not collect them from an activity at a specified time. All parents / carers are made aware that their children should be met no later than 30 minutes after an activity has finished.
Should the child not be collected within 15 minutes, coaching staff have emergency contact numbers and communication with the FF office to seek alternative numbers if necessary. In the event that a child is not collected on time, a minimum of 2 coaching staff and/or responsible adults will wait at the venue until the parent / carer arrives.
Coaching in Schools and Community Sites
The FF is committed to using the power of sport to encourage children and young people to enjoy the benefits of sport and healthy living and will frequently run coaching sessions within local schools and education centres as well as estates and other community venues.
It is the responsibility of the school to obtain parental consent and carry out the relevant risk assessments before an activity takes place and the FF will carry Public Liability Insurance. The above information is set out in a written Service Level Agreement with the school which is signed prior to the event taking place.
Where necessary, the FF will also carry out its own risk assessment of the activity and the venue/school space to be used.
First Aid and Administration of Medication
When working with children at least one FF staff member will have basic first aid training or, where there is a written Service Level Agreement, will ensure that, if necessary, alternative arrangements are in place with the other party.
Parental consent to receive medical treatment is always sought prior to an activity taking place. Subject to this written consent, when administering first aid staff will ensure that, wherever possible, another adult is aware of the action being taken. Parents/carers will always be informed when first aid has been administered and the staff member will also complete and Incident Report Form which will be promptly submitted to their relevant department manager.
In circumstances where children need medication regularly a health care plan would have been established to ensure the safety and protection of that person and the staff member working with them. Where appropriate, the child would be encouraged to self-administer medication or treatment, for example, any ointment or the use of inhalers.
Transporting Children
The FF strongly encourages staff members not to take children on journeys alone in their car (whether it be in a personal or company vehicle), but also recognises that in some circumstances it may be necessary. If all alternatives have been exhausted there are a number of safety measures that will be put in place to minimise the risk:
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Written consent will, in most cases, be obtained from the parent or carer prior to transportation taking place. This is completed as part of the general consent form referred to above.
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The driver will have undergone an enhanced CRB disclosure.
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A person other than the planned driver will talk to the child about transport arrangements to check they are comfortable with the travel plans.
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The driver will attempt to have more than one child, or an additional adult, in the car.
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The driver will have a point of contact and mobile phone should they break down.
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Seatbelts will be worn by all passengers at all times.
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Where possible, children will sit in the back of the vehicle.
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Staff will ensure that their behaviour, and that of the child’s, is appropriate at all times.
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The driver will complete an Incident Report Form explaining the situation and its outcome which will be promptly submitted to their relevant department manager.
CRB
In accordance with the procedures detailed above, all Fulham FF staff undergo a CRB check every 3 years.
Activities for Disabled Persons
The FF carries out all activities for disabled persons and vulnerable adults under the guidelines of the Disability Discrimination Act and Safeguarding Vulnerable Groups and in accordance with the Club’s Disability Policy and Safeguarding Vulnerable Adults Policy.
GUIDELINES IN THE EVENT OF CONCERN
Highlighting Concern
Although the Club is committed to doing the utmost to safeguard children from harm there may be occasions when concern is raised over the treatment of a child.
“Child abuse” and “neglect” are generic terms encompassing all ill treatment of children as well as cases where the standard of care does not adequately support the child’s health or development. Children may be abused or suffer neglect through the infliction of harm, or through the failure to act to prevent harm. Abuse can occur in a family or an institutional or community setting. The perpetrator may or may not be known to the child.
Recognition – Signs of Abuse
There are five main forms of abuse identified as follows, should you have any concern that abuse is occurring you should contact a Club Safeguarding Officer immediately.
Physical Abuse
Physical abuse may involve hitting, shaking, throwing, burning or scalding, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may also be caused when a parent or carer feigns the symptoms of, or deliberately causes ill health to a child whom they are looking after. A person might do this because they enjoy or need the attention they get through having a sick child. Physical abuse can be caused through omission or the failure to act to protect.
Sexual Abuse
Sexual abuse involves forcing or enticing a child or young person to take part in sexual activities, whether or not the child is aware of, or consents to, what is happening. The activities may involve physical contact, including penetrative acts such as rape, buggery or oral sex or non-penetrative acts such as fondling. Sexual abuse may also include non-contact activities, such as involving children in looking at, or in the production of, pornographic material or watching sexual activities, or encouraging children to behave in sexually inappropriate ways. Boys and girls can be sexually abused by males and/or females, by adults and by other young people. This includes people from all different walks of life.
Neglect
Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs. It may involve a parent or carer failing to provide adequate food, shelter and clothing, failing to protect a child from physical harm or danger, or the failure to ensure access to appropriate medical care or treatment. It may also include neglect of, or unresponsiveness to, a child’s basic emotional needs.
Emotional
Emotional abuse is the persistent emotional ill treatment of a child such as to cause severe and persistent adverse effects on the child’s emotional development. It may involve making a child feel or believe that they are worthless or unloved, inadequate or valued only insofar as they meet the needs of another person.
Bullying
Bullying is not always easy to define and can take many forms. The three main types are: physical, verbal and emotional.
For more detailed information on the five main forms of abuse refer to The Football Association Safeguarding Children Procedures and Practices Handbook. The information above has been taken from this source and can be found on the FA website.
RESPONDING TO A REPORT OR SUSPICION
Where possible a Club Safeguarding Officer should be contacted as early as possible, however it is recognised that an individual may need to respond to a situation immediately. With this in mind the following guidelines offer help and support in responding to abuse or a suspicion of abuse:
Do:
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treat any allegations extremely seriously and act at all times towards the child as if you believe what they are saying.
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tell the child they are right to tell you.
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reassure the child that they are not to blame.
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be honest about your own position, who you have to tell and why.
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tell the child what you are doing and when, and keep them up to date with what is happening.
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take further action – you may be the only person in a position to prevent future abuse.
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write down everything said and what was done and sign and date the notes.
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seek medical attention if necessary.
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inform parents/carers unless there is suspicion of their involvement.
Don’t:
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make promises you cannot keep.
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interrogate the child– it is not your job to carry out an investigation – this will be up to the police and social services, who have experience in this.
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cast doubt on what the child has told you, don’t interrupt or change the subject.
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say anything that makes the child feel responsible for the abuse.
DOING NOTHING IS NOT AN OPTION; IT IS YOUR RESPONSIBILITY TO ACT.
Make sure you tell a Club Safeguarding Officer immediately, they will know how to follow this up and where to go for further advice.
RECORDING ALLEGATIONS OR SUSPICIONS
The Safeguarding Officer will immediately report any allegation to the CSO, who will ask for a written factual statement from the person making the report.
If the report involves an allegation about another member of staff, that person will also be asked to write a brief report. Any statement made by the child should be reported in their own words. These reports should be confined to facts and should not include any opinion, interpretation or judgement.
The Club will ensure that any child concerned is immediately removed from any possible risk of harm.
Investigations into possible abuse will require careful management. The CSO should seek the advice of The Football Association Safeguarding Children Team, Social Services or the Police before setting up an internal inquiry and take their advice on informing the child’s parents. In any case of suspected abuse, as soon as the local Social Services Department has been informed, the Club must provide a report to the FA Head of Safeguarding Children, the FA Premier League Head of Safeguarding Children and inform the Club’s Chief Executive Officer.
Confidentiality
There is always tension and caution around issues of confidentiality. The advice for all staff at Fulham Football Club is that no guarantee of confidentiality can be given to a child (although this does not necessarily mean that the parents / carers have to be told).
A child should never be pressured to give information or show physical marks unless they do so willingly. If they chose to show markings, two members of staff should be present.
There are actions which staff have to and are obliged to take once we are aware of a problem. Undertakings of confidentiality should not be given either to the person making the allegations or to the person being interviewed. A matter is confidential on a need to know basis and nobody should have any reservations about referring any issue to a Club Safeguarding Officer. The key issue is that the welfare of the child is protected.
CHILDREN’S SERVICES’ OFFICER
Jennifer Christey - Children’s Services’ Officer / Assistant Club Secretary
EXTERNAL CONTACT DETAILS
FA Premier League
Jess Addicott
Head of Safeguarding
E: safeguarding@premierleague.com
T: 0207 864 9000
The Football Association
Sue Law
Head of Safeguarding Children
T/F : 020 7745 4649/5649
THE FA / NSPCC HELPLINE : 0808 800 5000 / Textphone: 0800 056 0566
For further advice and information on the FA Child Protection Guidelines, please visit www.thefa.com/goal| .