Email Contact Details
If you’ve not been able to find the answer to your enquiry about the hmv web site, give us a call or drop us an email at one of the following addresses.
We aim to respond to email enquiries within 48 hours. If you have any enquiry relating to the hmv web site - website.service@hmv.co.uk
If you are a member of the purehmv scheme and have a question - pureservice@hmv.co.uk
If you have any enquiries relating to a digital download (MP3), please visit hmvdigital.com/help.
If you have an enquiry about an hmv store, or store stock availability, please do not use any of the email addresses above.
If you have a query about an hmv store or store stock availability, then please call the store direct – you can find their contact details by using our hmv storefinder. For all other store related enquiries, please click here for our high street stores help section, and if you can't find the answer please contact us at:
Store Customer Service
hmv UK Ltd, Princess House
50-60 Eastcastle Street
London
W1W 8EA
Or give us a call on 0845 901 1122
Thank you for visiting hmv.com and we hope you enjoy shopping with us.
