1. User Consent.
2. A Note About Children.
We do not intentionally gather Personal Data about visitors who are under the age of 13.
3. A Note To Users Outside Of The United States.
Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country. We adhere to the United States / European Union Data Protection Safe Harbor Arrangement.
4. Types Of Data We Collect.
We collect Personal Data and Anonymous Data from you when you visit our site, when you send us information or communications, when you download and use our Products, and when you register for white papers, web seminars, and other events hosted by us. "Personal Data" means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. "Anonymous Data" means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons.
4.1 Personal Data You Provide to Us.
We collect Personal Data from you, such as your first and last name, gender, e-mail and mailing addresses, professional title, company name, and password when you download and install the Products, create an account to log in to our network, or sign-up for our newsletter or other marketing material. When you order Products on our website, we will collect all information necessary to complete the transaction, including your name, credit card information, billing information and shipping information. We also retain information on your behalf, such as files and messages that you store using your account. If you provide us feedback or contact us via e-mail or submit a response to an employment opportunity posted on our website, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us, such as a resume. When you participate in one of our surveys, we may collect additional profile information. When you post messages on the message boards of our website, the information contained in your posting will be stored on our servers and other users will be able to see it. We also collect other types of Personal Data that you provide to us voluntarily, such as operating system and version, Product version numbers, and other requested information if you contact us via e-mail regarding support for the Products. We may also collect Personal Data, such as demographic information, from you via the Products or at other points in our website that state that Personal Data is being collected.
4.2 Personal Data Collected via Technology.
4.3 Personal Data That We Collect from You About Others.
If you decide to create an account for and invite a third party to join our network, we will collect your and the third party's names and e-mail addresses in order to send an e-mail and follow up with the third party. You or the third party may contact us at email@example.com to request the removal of this information from our database.
5. Use Of Your Data
5.1 General Use.
In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Data in the following ways: to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website and Products; improve the quality of experience when you interact with our website and Products; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries related to employment opportunities or other requests; to send promotional communications; to provide you with hardcopy or electronic newsletters or surveys; to send upgrades and offers related to our Products; and for other our, or our Third Party Company (as defined below), marketing purposes should you opt-in to receive such communications by following the instructions we provide; to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.
5.2 Creation of Anonymous Data.
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Products and improve site navigation. We reserve the right to use and disclose Anonymous Data to Third Party Companies in our discretion.
6. Disclosure Of Your Personal Data
6.2 Other Disclosures.
Regardless of any choices you make regarding your Personal Data (as described below), we may disclose Personal Data if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) protect or defend the our rights or property or the rights or property of users of the Products; or (c) protect against fraud and reduce credit risk.
7. Third Parties
7.1 Personal and/or Anonymous Data Collected by Third Parties.
(a) We may receive Personal and/or Anonymous Data about you from other sources like telephone or fax, or from companies that provide our Products by way of a co-branded or private-labeled website or companies that offer their products and/or services on our website ("Third Party Companies"). Our Third Party Companies may supply us with Personal Data, such as your calendars and address book information, in order to help us establish the account. We may add this information to the information we have already collected from you via our website in order to improve the Products we provide.
(b) Our provision of a link to any other website or location, such as the Google Checkout™ payment processing websites, is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our site and go to another site. During this process, another entity may collect Personal Data or Anonymous Data from you.
7.2 Disclosure to Third Party Service Providers.
Except as otherwise stated in this policy, we do not generally sell, trade, share, or rent the Personal Data collected from our services to other entities. However, we may share your Personal Data with third party service providers to provide you with the Products that we offer you through our website; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; or to provide specific services, such as synchronization with other software applications. These third party service providers are required not to use your Personal Data other than to provide the services requested by us. You expressly consent to the sharing of your Personal Data with our contractors and other service providers for the sole purpose of providing services to you.
7.3 Disclosure to Third Party Companies.
We may enter into agreements with Third Party Companies. A Third Party Company may want access to Personal Data that we collect from our customers. As a result, we may disclose your Personal Data to a Third Party Company; however, we will not disclose your Personal Data to Third Party Companies for the Third Party Companies' own direct marketing purposes, unless you have "opted-in" by following the instructions we provide to allow such disclosure. If you have opted-in to receive e-mail communications from a Third Party Company and later wish to discontinue receipt of these e-mails, please contact the Third Party Company directly to update your preferences. The privacy policies of our Third Party Companies may apply to the use and disclosure of your Personal Data that we collect and disclose to such Third Party Companies. Because we do not control the privacy practices of our Third Party Companies, you should read and understand their privacy policies.
8. Your Choices Regarding Your Personal Data
8.2 Changes to Personal Data.
You may change any of your Personal Data in your account by sending an e-mail to us at the e-mail address set forth below. You may request deletion of your Personal Data by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
9. Security Of Your Personal Data.
We are committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that we cannot fully eliminate security risks associated with Personal Data and mistakes may happen.
10. Contact Information.
10gen, Inc. Attn: Privacy 134 5th Avenue 3rd Floor New York, NY 10011 (866) 237-8815
11. Dispute Resolution.