Sales & Product Inquiries
Apple Store
Visit the Apple Online Store to purchase Apple hardware, software, and third-party accessories. To purchase by phone, please call 1-800-MY-APPLE (800-692-7753).
Apple Retail Stores
Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.
Find Apple Authorized Resellers
Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.
Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.
Get financing for you, your business, or your school
Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.
Find Authorized Training Centers
Use our Training Center Locator to find Apple Authorized Training Centers worldwide.
Find Consultants
Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.
Become a Consultant, Reseller, or Service Provider
Join Apple as a consultant, reseller, or service provider.
Apple Rebates
View current rebates, submit a rebate request, or check the status of your rebate.
Customer Service
Apple Store Customer Service
To view the most up-to-date status and make changes to your Apple Online Store order, visit online Order Status. You can also contact Apple Store Customer Service at
North American Corporate Contacts
United States
- Apple Enterprise Sales
(877) 412-7753 - Apple Government Sales
(877) 412-7753 - Apple Promotions/Rebates
(877) 4-APL-PROMO (877-427-5776) - Apple Media Helpline
(408) 974-2042 - Apple Software Upgrade Center
(888) 840-8433 - Apple Store (Consumer and Education Individuals)
(800) MY-APPLE (800-692-7753) - Apple Store (Education Institutions)
(800) 800-2775 - Apple Store (Small Business)
(800) 854-3680 - Reseller Referral (Resellers, Trainers, Consultants)
(800) 538-9696
Canada
- Apple Store (Consumer and Education Individuals)
(800) MY-APPLE (800-692-7753)
Mexico
- Apple Store (Consumer and Education Individuals)
001-800-MY-APPLE (001-800-692-7753) - Apple Store (Small Business)
001-800-692-7753
Product & Technical Support
Browse online support
Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.
Contact Apple Support
Save time by starting your support request online and we’ll connect you to an expert.
More ways to get help:
- Contact iTunes Store support
- U.S. iPod, Mac and iPad technical support:
(800) APL-CARE (800-275-2273) - U.S. iPhone technical support:
(800) MY-IPHONE (800-694-7466) - See all worldwide support telephone numbers
- Contact a mobile carrier
- Make an appointment at an Apple Retail Store Genius Bar
- Find an Apple Authorized Service Provider
If you have a hearing or vision impairment, call 877-204-3930 for direct access to Apple representatives who are trained in providing support using accessibility services.
Mac, iPhone, iPod and iPad customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac, iPhone and iPad. Online technical support for Apple products is available beyond the initial 90 days.
Lost or Stolen Apple Products
If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.
Legal
For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.
