Questions about pricing? Give us a call 1-866-878-3231
Frequently Asked Questions
What if I pick the wrong plan?
No problem. You can switch plans at any time (even during your trial). Pick the plan that seems like the best fit and try it on. You can always change your mind later.
And contracts or commitments?
Nope. After your 30-day free trial you'll be asked to pick a plan and enter your payment info. This is billed monthly and you can cancel at any time. If you cancel before the end of a billing period, you'll retain access until that billing period is over.
What is a Social Profile?
A Social Profile includes Twitter, Facebook Fan Pages and LinkedIn profiles. Google Reader and Google Analytics do not count against your total.
What is a Group?
Groups are used to bucket social profiles together to help organize, manage and report on your social media efforts more efficiently. You can organize your profiles in logical groups based on how your business operates and grant team members access to specific profiles within a group. The best part about our grouping functionality is that how to group your profiles is completely up to you. Grouping is available in our Standard, Deluxe and Premium plans.
What are my payment options?
Online payment methods include major credit cards and Paypal. Annual and prepayment options are available for our larger plans and allow your account to be debited monthly according to your plan and number of users. Contact firstname.lastname@example.org to discuss these options.
Sprout Social has thousands of happy customers across the globe, including:
Sprout Social is a critical component of our business. I spent months searching for the perfect platform that encompassed posting abilities, search options and also in depth reporting services, and I found all that and more in Sprout Social.
Sprout Social has been a life saver. It is user friendly, easy to use, and one of the best social marketing
tools I have come across. I use Sprout Social on a daily basis. Their support staff is very friendly and helpful. I would highly recommend
Sprout Social to any business that wants to efficiently promote their product.