Expion

Enterprise Social Software Suite

Read below to learn more about Expion's social software features.

Business Insights


 

Boost your insights and gain that competitive edge with our unmatched real-time market intelligence.

With Expion, you can monitor all conversations about your brand as well as your competitors and while benchmarking in real time to identify the most engaging content, consumer sentiment and specific product or service reactions.  Our analytics include Facebook, Twitter, Web Listeners and Review Sites to provide you the most detailed view of the entire conversation around your brand and your competitors in an all-in-one dashboard for quick high level insight.

Alerts and Triggers

Set email notification based upon fan comments, tweets, likes or shares. Stay updated in almost real time to maximize engagement or handle potential PR crisis issues.

Metrics and Reporting

Proprietary analysis and measurement of reach, engagement, dialogue and customer service response times.

BI Dashboards and Widgets

Custom dashboards viewable to specific users with graphs, pie charts or trending to pinpoint activity or measure results in a simple visual.

Near Real Time Analytics

Customer data is updated every 10 minutes with verbatim text, engagement metrics and multimedia attachment views.

Fan Identification

Easily identify top fans based upon activity, influence or user tag filtering for tracking or segmentation.

Product Innovation

Use keyword scans to compare Facebook data for insight on products and fan sentiment. Then easily drill into those percentages to see actual commentary.

Click to view Software Features