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Ask a question: in category: All Categories Christmas Your Orders & Personal Details Finding Products Ordering Delivery & Collection Payments & Offers Returns & Refunds Products & Services Newsletters, Product Reviews & Features Company & Website M&S for Business and Bulk Orders

Store Collection - UK only: frequently asked questions

• Which stores offer ordering and collection?
• How can I choose store collection for my order?
• What time can I collect my order from store?
• How long are orders kept in store for collection?
• Which items can I order for store collection?
• What do I need to bring when I collect my order?
• Is there a charge for store collection?
• What happens if I don't pick up my order?
• What is the store collection service?
• What happens if I don't want to keep an order I collect from a store?

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