OpticsPlanet Shipping Info - Free Value Shipping Offer!

Most in-stock orders ship within 1-2 business days. Unless otherwise requested, OpticsPlanet ships using our insured Value Shipping option which includes a combination of carriers. Value Shipping is FREE of charge on qualifying orders over $29.95, shipped within the contiguous 48 United States, DC, and U.S. Military APO/FPO/DPO addresses. Please review our guidelines on how to enter a U.S. Military address when placing your order.

Our FREE Value Shipping offer uses a variety of reliable shipping carriers to ensure your order is delivered in a timely and secure manner. Once you place an order, the most efficient carrier is automatically selected based on the destination, size, and weight of your package. It takes approximately 3 to 10 business days to receive your order with our Value Shipping option; however, allow up to 14 business days for final delivery.

OpticsPlanet also offers UPS and USPS express shipping methods for faster delivery*. For more information, review our domestic and international shipping options.

*Order processing times are not included in delivery estimates.

Appropriate shipping charges apply for all shipments to Alaska, Hawaii, U.S. Territories (Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands, and U.S. Minor Outlying Islands) and international addresses. For more detailed information, please read our section on calculating shipping costs.

Some items may not qualify for free Value Shipping, not limited to, but including: items exceeding carrier weight and size restrictions. Non-qualifying items will be assessed a shipping charge and must be transported via motor freight. Products exempt from our Free Shipping offer indicate so on their respective product pages.

You will be notified when shipping charges apply prior to the fulfillment of an order. Please note OpticsPlanet reserves the right to upgrade the selected shipping method on an order at no additional cost to you. In addition, there are no handling fees unless displayed on specific product pages. Items containing hazardous materials or requiring extra care are subject to special handling fees, change in shipping method and possible exceptions to our Return Policy.

Refer to the chart below for domestic shipping options including UPS and USPS:

Reminder:

Guaranteed delivery does not apply when a package is delayed due to adverse weather conditions or events beyond the carriers' or OpticsPlanet's control. Furthermore, OpticsPlanet assumes no liability when a customer fails to communicate accurate shipping information. No credits will be issued if the estimated arrival time of an order changes due to circumstances listed above.

Estimated arrival does not include order processing time and only indicate when a product is to reach your destination after leaving our warehouse. Please allow 1-2 business days for all in-stock items to ship from OpticsPlanet in addition to the estimated delivery time.

Please note that OpticsPlanet reserves the right to substitute a shipping method at no additional charge in cases where an item ships from outside of our main warehouse. Please refer to the chart above for all available shipping options.

Orders shipped using our Value Shipping option may be delivered on Saturday at no additional cost to you; however this service is not guaranteed and such requests cannot be accommodated.

UPS and USPS provide Saturday delivery to customers, per the terms below:

UPS Saturday delivery orders incur an additional $15 fee in addition to the expedited freight charges. Please note that UPS Saturday delivery is guaranteed only with UPS Next Day Air orders containing in-stock items placed on Fridays before12:00 P.M. Central Standard Time (CST) and UPS 2nd Day Air orders placed before 12:00 P.M. CST on Thursday. For phone orders, please approve all Saturday delivery fees with the OpticsPlanet representative. For online orders, you must note authorization of all fees and request Saturday delivery in the notes.

Reminder: If an expedited order for UPS does not reference a Saturday delivery, the shipment will arrive the following week.

USPS delivers orders on Saturday to select locations at no additional fee; therefore, you can neither select nor request Saturday delivery.

OpticsPlanet ships worldwide to those countries where UPS and USPS services are available. Shipping Terms are FOB Northbrook, Illinois, U.S.A. (see Incoterms 2000, International Chamber of Commerce (ICC), http://www.iccwbo.org/Incoterms/index.html?id=40772).

For international orders, check local rules and regulations about all customs/brokerage fees, duties, taxes and restrictions imposed on goods imported into the country of destination. Please note all fees mentioned above are the responsibility of the recipient. All costs incurred on a refused delivery because of high customs, brokerage fees, duties or taxes imposed by the country of destination are the responsibility of the customer.

To reduce international brokerage fees, choose UPS Worldwide Expedited, UPS Worldwide Express, UPS Worldwide Saver, USPS International Priority Mail or USPS International Express Mail.

For orders addressed to Canada, brokerage fees apply only when the shipping method is UPS Standard to Canada. Please click here for UPS Rates for Customs Clearance into Canada.

Unfortunately, there are certain countries that USPS cannot ship to because of insurance reasons. For orders addressed to these countries, please select any international UPS shipping method.

For more details, please visit our International Orders Policy.

Shipping costs are always provided to you prior to the completion of a purchase.

To determine the shipping cost (when applicable):

1) Choose "Add to Cart" to place the item(s) into the shopping cart

2) On "View Cart" page, enter the ship to zip code (if in the U.S.), country of destination, and shipping method into the Shipping Calculator

3) Hit "Apply"

Once the page reloads, the total will appear (including cost of product, shipping and any other fees/taxes, if applicable). Charges will only be processed once the order is fulfilled.

Reminder:

It is critical to enter a valid shipping method at the time of checkout."The shipping method you specified is not available for your address" message will appear if you select an incorrect option. Selecting the appropriate shipping method will help expedite the processing of your order and ensure proper charges. Please be aware that OpticsPlanet reserves the right to alter invalid shipping methods without notice when no additional costs apply.

Freight delivery is for volume orders only and is not valid for most orders. Please note when the Freight delivery option is improperly selected, it may delay order processing time.

Freight carriers ship merchandise that is above maximum weight and dimension limits for UPS and USPS. If an individual product requires Freight delivery, the information is shown on the product page, any additional charges are conveyed to the customer and customer approval of additional costs is required. Although free shipping is often available for wholesale and volume purchases, volume orders may require Freight delivery even if it is not displayed on the product page. For more information, contact our Government and Institutional Sales Group for an Official Price Quote.

Most in-stock orders ship within 1-2 days from our Northbrook, Illinois based warehouse. Orders that require shipment from our vendors or are for custom-built products (e.g. prescription eyewear or custom riflescopes) may take slightly longer to fulfill.

For faster delivery, please choose an expedited method of shipment when ordering. If an item is not available immediately, you will be notified with an estimated time of arrival for the item. Once contacted, you may allow the order to continue or make any adjustments, including cancellation, if desired. If an order cannot ship in its entirety, OpticsPlanet reserves the right to hold the order until all items are in stock or to send items as they become available.

Tracking information is sent via email upon shipment. To check order status, see the Order Status Page.

When Free Value Shipping offer or Value Shipping method is selected, please use the tracking/delivery confirmation number provided in the shipment notification email.

UPS Package Tracking

All UPS orders are traceable on our UPS tracking page or directly on the UPS website. To track a package on the UPS site, just enter the tracking number in the "Tracking or InfoNotice Numbers" box and select "Track".

UPS scans each package and updates the tracking number with the latest information at each checkpoint. The status of the package displays where the shipment is and, if received, who signed for it (if available) and the time of delivery. Please note, for most orders, it might take up to 24-48 hours for the first scan to show up on the UPS website.

USPS Package Tracking

All USPS packages are traceable on the USPS site. USPS delivery confirmation numbers are used to confirm package delivery and are not updated frequently. USPS updates the website upon delivery to reflect receipt of the package at its final destination.

USPS uses delivery confirmation numbers with all shipments made via USPS Priority Mail, USPS International Priority Mail and USPS International Express Mail. Delivery time is not guaranteed on packages shipping to Military APO/FPO/DPO addresses. Finally, delivery confirmation is not available to U.S. Territories except Puerto Rico and the Virgin Islands.

Contact us if you need help with tracking an order.

Depending on the shipping carrier, some packages can be rescheduled or re-routed. Please see a detailed description below.

Unfortunately, packages shipped using any of the available USPS methods cannot be rescheduled or re-routed.

Packages shipped using our Value Shipping option can be potentially rescheduled or re-routed if UPS is the carrier handling the delivery of your package. Please contact us if you have any questions via phone or email.

Packages shipped using the available UPS methods, can potentially be rescheduled or re-routed. Please contact us immediately to request a delivery intercept. All successful intercepts are subject to an $11 fee per tracking number (plus any transportation charges).

UPS can fulfill four types of delivery intercepts:

1) Return to Sender: The return of the shipment to OpticsPlanet for a refund or exchange.

2) Deliver to Another Address: Rerouting the package to a new address for delivery.

Reminder:

As PayPal/Google Checkout require confirmation of all addresses, the "Deliver to Another Address" option is not available for orders paid via PayPal/Google Checkout. As an alternative, please be sure to cancel the order prior to shipment and place a new order either online or by phone with the updated information included. Please note that once a PayPal/Google Checkout order ships, we are unable to change the routing of a package.

3) Will Call: Holding the package for the consignee at the nearest UPS location for pickup.

4) Reschedule Delivery: Holding the package for delivery on a future date up to 5 business days from the original business date.

Note:

To avoid a fee using the Will Call/Reschedule Delivery options, you can institute a Delivery Change Request after the first delivery attempt has been made. This option allows UPS to alter the original delivery instructions for the shipment only after the first delivery attempt. Just dial 1-800-PICK-UPS and ask for a Delivery Change Request from a representative.

For example, if you are unable to sign for a package requiring a signature, you can instigate a Delivery Change Request. This allows you to pick up the package at the nearest UPS facility or to reschedule a delivery for a future date within 5 business days from the originally scheduled delivery date. All Delivery Change Requests must be completed by the customer and only after the first driver attempt at delivery. Additionally, you can refuse a delivery of any package at no charge. To refuse a package, you need to be home at the time of delivery and advise the UPS driver accordingly. Original shipping charges are not refunded if a package is refused, where a receiver is no longer willing to pursue an order.

Delivery intercepts and delivery change requests are never guaranteed and are for domestic UPS orders only. We only charge your account for a successfully completed intercept.

To avoid the necessity of an intercept, check the address before submitting an order and be available when the package arrives. For the cancellation of orders, please contact us prior to shipment.

OpticsPlanet partners with only the most reliable carriers and apologizes for any delays caused by lost or damaged packages. We will work hard to resolve all shipping errors with our carriers and will strive to settle all claims within two weeks from initiation.

If you don't want to wait until the damage or loss investigation is completed and you would like us to send a replacement item right away, please contact us. We will ship the item right out to you (given it is in stock). We will have to charge your credit card for the replacement and will refund the money for your original order once the carrier confirms the shipping damage or loss and pays us the insurance settlement.

To investigate a potential shipping error, follow the appropriate procedure for the shipping method below:

For addresses outside the United States:

• Leave the "State" field blank
• Enter the city and/or province in the "City" field
• Enter the Country Code in the "Zip Code" fields - maximum five characters in the first field and four in the second field
• Enter the Country in the "Country" field

For United States Territories (Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands and U.S. Minor Outlying Islands)

• Enter the territory abbreviation in the "State" field
• Enter United States in the "Country" field

For United States Military addresses:

• Please use Value Shipping or USPS Priority Mail or USPS Express Mail
• Enter Grade/Rank/Rating and full name in the "Name" field
• Enter Unit number, CM Room Number, PSC Number in the "Address" field
• Enter APO/FPO/DPO in the "City" field
• Enter AE/AA/AP/FP in the "State" field
• Enter the Zip code in the "Zip Code" field
• Enter United States in the "Country" field

All orders shipping to U.S. Military addresses must comply with U.S. Export Control Laws and Regulations. Under these laws, all shipments to an APO/FPO/DPO are considered international; therefore, export restrictions are applicable. For more information, refer to our Export Policy and Export Restrictions Page.

For items ordered that are restricted, controlled, or require an Export License, a representative from OpticsPlanet will contact the customer within 48-72 hours to discuss shipping options. Please note, orders that include products on the United States Munitions List (USML), in accordance with the International Traffic in Arms Regulations (ITAR), Title 22, Code of Federal Regulations Part 120-130, can never ship and will be cancelled.

Please note that due to agreements with our suppliers, some brands are restricted from shipping to an APO/FPO/DPO address. However, we are glad to ship this item(s) to you if you provide us with an alternate physical U.S. address. For a full list of affected brands, please see our APO/FPO/DPO Vendor Restrictions Page.

Please feel free to contact us if you have any questions via phone or email.