Stay safe online

London 2012 recognises the importance of online security and encourages web users to act safely online.

Ticketing website checker

Tickets for the London 2012 Games are only available for purchase through the London 2012 website and our appointed ticketing partners. If you receive offers of tickets from anyone else, they are likely either to be committing a criminal offence by selling London 2012 tickets without permission, or committing fraud by offering fake or non-existent tickets.

If you are buying London 2012 tickets you can use our online website checker to ensure they are from an Authorised Ticket Reseller..

If you are contacted by someone claiming to be from London 2012 saying they are authorised by or connected to London 2012, or saying they can help you gain some connection with the Games, please take steps to ensure they are legitimate, particularly if they are asking you to pay them any money. If you are in any doubt, please contact London 2012 before dealing further with them. 

Fraudulent companies/individuals claiming to be associated with London 2012

Watch out for scam emails and websites

We are aware of cases where emails are sent falsely claiming to be from London 2012, or other organisations involved in the Games, but that are actually the first step in a fraud scam. They typically encourage the recipient to reveal information such as bank details or to part with money as an up-front payment in order to release a prize.

London 2012 will only ever use a secure website to collect personal or bank card details. Look for a padlock symbol in the browser window. The website address will begin with ‘https://’. If you click on the padlock, your browser will either give our full title (London Organising Committee of the Olympic Games and Paralympic Games Ltd), or identify our sites as part of london2012.com.

If you don’t see a padlock, or if the site name is not what you are expecting, then you should not enter personal or financial information into the page.

Some common scams include: 

  • Emails/letters informing the recipient they have won an ‘Olympic lottery’ that they haven’t entered.
  • Emails/letters to manufacturing companies, asking them to pay large fees in order to provide items for the Games.
  • Emails/letters informing the recipient that they can apply for a job being involved with the Games for a fee.

A new scam:

Mutual London Companies Grant in collaboration with the International Olympic Committee and the Paralympic International Committee:
This e-mail purports to have been sent from ‘Mr Bruno Massot, President du Conseil des Entreproses pour L’Afrique’ (the address being given as: 48-50 Inverness Terrace, London, W2 3JA)).  The email informs recipients that they have been granted sports/medical equipment worth a large sum of money, but that these goods have been sent directly to the Ivory Coast.  The recipient is invited to contact the ‘customs manager in charge’ in order to release the goods and his contact details are given as being: Mr Antoine Dosso +225 45 92 93 34.  Attached to the scam email are two forged documents purporting to be official shipping paperwork.  The email has been sent from: brunomassot@netcourrier.com and the given telephone number is: +4470 11129 149.  This is a scam. Do not provide any of your personal details or pay any money to the people who sent this email.     

Download a list of other known scams

Useful links

For general information about protecting your computer and yourself, visit Get Safe Online

The Metropolitan Police Fraud Alert website provides general advice to the victims of fraud.

Please note London 2012 is not responsible for the content of the websites listed above.



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