eBay Buyer Protection covers items purchased on eBay with eligible payment methods that are not received or not as described in the listing. Our internal research shows that a very significant portion of listings on eBay are covered by eBay Buyer Protection. Some purchases aren't covered, such as items eligible for protection under eBay's Business Equipment Purchase Protection, items listed or that should be listed in the Motors (except for Parts and Accessories) and Real Estate categories, and most prohibited or restricted items. Most Business and Industrial categories are covered by eBay Buyer Protection.

Remember, eBay Buyer Protection doesn't cover fraudulent charges or most cases of buyer remorse. Also, items must be purchased on the U.S. eBay.com website to qualify for eBay Buyer Protection coverage, and are covered for 45 days from the date of payment. Purchases made on Half.com and classified listings on eBayclassifieds.com or eBay.com, or items purchased on the eBay Digital Music Center aren't covered. Generally, you must pay for the item in one lump sum to be covered.

Listings that are covered by eBay Buyer Protection display this badge as part of the listing:

Terms, conditions and full details of eBay Buyer Protection, including exclusions