handset unlocking

All Orange phones are locked so that they can only be used on the Orange network.

 

You can have any handset unlocked to use on any compatible network. Once a handset has been unlocked it can be used with an Orange SIM and/or any other compatible network SIM.

 

pay as you go

 

In order to have your phone unlocked:

  • The IMEI must not be blacklisted (customer services will check this for you).

  • The phone needs to be active, you can't unlock an old pay as you go phone that's no longer on an active account.

  • The handset to be unlocked must have been registered to Orange pay as you go for a minimum of three months.

pay monthly

 

In order to have your phone unlocked:

  • You must be a current or previous Orange customer.
  • The handset to be unlocked must have been registered to an Orange account in their name for a minimum of three months.
  • The IMEI must not be blacklisted (customer services will check this for you).
  • Your account balance must be zero; everything needs to be paid up to date.