When an elderly pensioner visited her local building society for a five-year fixed savings account, she didn’t count on being put into an investment bond that failed dismally. This is Money's Lee Boyce investigates how a saver who wanted safe and steady ended up with a complicated investment instead.
Click through latest news features
MONEY'S SIX OF THE BEST
London shares swing back to 13-year highs as volatile global markets react to latest noises from central banks
Banks led Britain's Footsie higher after European and Japanese central bankers renewed their commitment to monetary stimulus programmes. The FTSE 100 soared 1.62 per cent, or 107.67 points higher to close at 6,762.01 as positive economic data from the U.S. helped keep the rally maintain momentum in the afternoon session.
'Out of control' payday lenders are giving loans to the mentally ill and children, says debt charity
DON'T MISS
- Am I too old to take a gap year at 55? And how do I sort my finances before I make the break?
- Beware! Ultra low interest rates 'may have to go up far sooner than you think' PwC economic adviser Andrew Sentance says we could soon see higher rates.
- Best bank accounts for those who stray overdrawn What is dipping into the red costing you? We pick the best accounts for overdrafts
- 40 ways to save money How your small business can become a success for less
- 65% of investors make buy-to-let their pension Financial Mail reveals the best BTL mortgages and the areas with highest yields.
- 'I would invest if shares fell, but to commit money now would be sitting on a volcano' As the stock market stumbles, is it worth the risk to buy in?
- Mortgage rates are falling, but don't miss out 'We were really happy Nationwide would let us take out another mortgage at a great rate too.'
- Online shoppers spending twice what they did 10 years ago Report says that means a fifth of UK shops could go in 'High Street Armageddon'
- Are we out of the woods yet? Search continues for green shoots of Britain's economic recovery.
- We had no bill from npower for almost a year And now we have £1,300 to pay - is this really our fault?
Insurance
Compare thousands of policies
Credit cards
Compare today's best buys and other outstanding offers
Energy bills
Compare the cheapest gas and electricity tariffs in your area
Loans
Our tool scans the market for the cheapest rates on personal loans
Find the best deal for you GO
CITY & MARKETS
FTSE CLOSE: Footsie is back with a vengeance as £27bn of value added thanks to booming US confidence
The FTSE 100 Index surged 1.6 per cent or 107.7 points to 6762, resuming its upward trajectory after last week's setback, which was triggered by hints the US Federal Reserve could scale back its vast money-printing drive. In New York, the Dow Jones Industrial Average raced ahead by 1.2 per cent in early trading after figures revealed consumer confidence last month hit its highest level since February 2008. It was also boosted by encouraging data on the US housing market.
MONEY NEWS & ADVICE
Beware! Ultra low interest rates 'may have to go up far sooner than you think'
PwC's economic adviser Andrew Sentance says that as economic growth slowly shuffles upwards and inflation remains above the target, we could soon see higher interest rates set by the Bank of England (pictured). He says there are growing concerns that low interest rates worldwide, while helping borrowers, are fuelling a stock market bubble.
40 ways to save money: How your small business can become a success for less
Business super-scrimpers - this is your time. If you play it right, you can cut your costs dramatically. Andy Yates 40 tips and golden rules to making your small business a success
Beat overdraft charge outrage. The best bank accounts for those who stray into the red
What is straying into the red costing you? As a third of Britons rely on their overdrafts at some point during the month, could switching save you money from high interest and arrangement fees?
'I've not had any problems letting': Two-thirds of investors are making buy-to-let their pension
Poor interest rates on savings, a generation forced to rent rather than buy, and disappointment with the performance of pension funds are persuading more people to turn to buy-to-let as a key provider of income. A major survey by The Mail on Sunday among prospective and existing buy-to-let investors indicates most are using, or planning to use, bricks and mortar to generate income rather than capital growth. Buy-to-let is providing Kevin Walter, pictured, with the income he needs to enjoy retirement.
I'm fighting cancer but at least money isn't a worry thanks to my critical illness insurance
A routine visit to the doctor marked the start of six traumatic months for Jamie and Sandra Brewster, pictured. But their protection policy brought them financial comfort at a time of great distress. Fortunately, Sandra and Jamie, from Penarth, near Cardiff, had critical illness insurance, which pays a tax-free lump sum if you are diagnosed with a life-threatening condition.
'We managed to keep our 2.5% Nationwide SVR and borrow more to move': Mortgage rates are falling, are you missing out?
Graeme and Amanda Fearon were allowed to keep their old cheap mortgage they were worried about losing when they moved home. Analysts predict more cheap deals will become available this year - but broker London & Country says it is a ‘dangerous game to hold off’ looking for a new deal.
MORE BUSINESS, CITY AND ECONOMY NEWS
'Reform now!' European Commission is expected to slam France for failing to cut debt or usher in austerity measures
France, with its 10 per cent unemployment, could join Slovenia and Spain in receiving harsh criticism for their failure to tackle their shrinking and struggling economies. Jacques Attali, an influential political thinker, is warning in a new book that failure to bring in reforms rapidly will result in a ‘long winter’ of turmoil and revolution.
SMALL BUSINESS: NEWS, TIPS AND SUCCESSES
'We turned our past-time into winning Wool Overs brand: ' Couple's knitwear hobby turns into a £30m exporter
Wool Overs has appointed Clearwater Corporate Finance to find private equity investors to boost its growth overseas. Any deal would value the firm, founded by husband-and-wife team Mark and Clare Shenton, at more than £30million. They started the firm in 1989 as a weekend pastime, selling at equestrian and county shows
YOUR MONEY ESSENTIALS
Does using a third of your available credit boost your rating? Myths and secrets about improving your credit score
Showing you are a responsible and stable borrower will make it more likely you will get the best interest rates on loans and credit cards, as well as minimising the chances you will be rejected outright for credit. Aqua, which provides credit card products for those with low credit scores, has identified a number of myths which became apparent following a survey of UK adults.
DEALS OF THE WEEK
THIS IS MONEY: HOW TO FIX YOUR FINANCES
- How to get a cheaper smartphone
- Energy bills: Is it worth switching and which are the best deals?
- The best credit cards for spending, holidays and rewards
- Climb on the ladder: The first-time buyer's guide to getting a mortgage
- Want a bank that does more? Five of the best current accounts
- How to get the cheapest car insurance: The tricks and traps of getting the best deal
WHAT NEXT FOR YOUR MONEY?
Get saving now: This is Money's five favourite best buy cash Isas for 2013
A new tax year means a fresh Isa allowance to save. We pick our five favourite cash Isas for savers, don't miss this essential Isa reading that is kept up-to-date throughout the year.
Top 20 most reliable investment trusts: Best performers over the last decade
The Association of Investment Companies has analysed all investment trusts to find the 20 strongest and most consistent performers of the last decade. We reveal the full list.
When will UK interest rates rise? Inflation eases but rate expectations inch a little closer on improved economy
The bank rate is at a rock bottom 0.5%, and one day it must rise. The big question is when? We explain the factors that will decide when interest rates rise and how quickly, including the latest forecasts from markets and economists.
LATEST MONEY COMMENT
- JEFF PRESTRIDGE: The sooner we see more bank sackings over PPI, the better
- SIMON WATKINS: Interest rate rise is real test of a recovery
- 'You'll need two wallets to stop your Barclaycard randomly paying for buses'
- JAMES CONEY: Investors, optimism, desperation and hope
- When will UK interest rates rise?
Latest: Mortgages & home
- 'We managed to keep our 2.5% Nationwide SVR and borrow more to move': Mortgage rates are falling, are you missing out?
- At least one bill is falling: Home insurance premiums tumbled in all 121 postal regions in the last three years
- 'I've not had any problems letting': Two-thirds of investors make buy-to-let their pension
- House prices rose 0.4% in May as supply and demand imbalance sees London prices up 0.9%
- Rates fall for first-time buyers and the best five-year fix for big deposits is below 2.5%. What next for mortgage rates and should you fix?
- House hunters hit a three-year high while mortgage rates fall. What next for house prices?
- Mortgage approvals at four-month high but consumers are still wary of taking on debt
- Dreaming of a second home? You need to plan carefully to be certain of success
- Santander launches record-low 10 year fixed rate mortgage under 4% – but should you fix for a decade?
Latest from Saving & banking
- The 5% savings rate trick: Best interest-paying current accounts to make your money work harder
- Stop the hard sell: How This is Money has exposed bad bank advice and pushy sales tactics in branches across the country
- Looking for a better bank? This is Money's five of the best current accounts
- Britannia sold my elderly mother a complex investment instead of the fixed-rate savings she wanted - now she's been left with ZERO interest
- Do you have overdraft charge outrage? The best bank accounts for those who stray into the red
- How to start saving, beat the taxman and track down the best rates
- Our savings picks: This is Money's five favourite best buy cash Isas for 2013
- Guy Opperman MP: Regional banks are a force for good, and constituents 'suffer at the hands of the big six'
- 'We're saving for our daughter's wedding and helping those with less money': The payday lending plague has a safe antidote ... credit unions
- Boom in talking cashpoints that guide the blind
Loan Repayment Calculator
ANSWERS FROM THE Experts
- No bill from nPower for almost a year and now we have £1,300 to pay - is this our fault?
- I'm 55 and want to take a gap year. Am I too old and do I need to worry about my finances?
- My brother-in-law wants to buy his dad's house on the cheap to help clear his debt. Is he doing him a favour, or ripping him and the family off?
- My card was cloned and used to get payday loans, my bank refunded me but now I can't get a mortgage
- Barclays failed to set up my cash Isa and is offering £300 compensation. Should I accept this?
- Can I buy our parents' house, release a lump sum as their pension fund and rent it back to them?
- My wife deferred her state pension and took a lump sum, but why has the taxman grabbed so much of it?
- ASK TONY: I thought Sky had insured me - but now I've lost £240
- Being a bridesmaid is costing me thousands! What can I do to cut down on costs?
- ASK THE EXPERTS: Is my brother doing right by our vulnerable mum?
Currency | Rate | Buy now |
---|---|---|
Updated 28 May 2013. | ||
Euro | 1.1469 | Buy Now |
US Dollar | 1.4821 | Buy Now |
Australian Dollar | 1.5147 | Buy Now |
Canadian Dollar | 1.5205 | Buy Now |
Chinese Yuan | 8.8739 | Buy Now |
Croatian Kuna | 8.5213 | Buy Now |
Czech Koruna | 29.159 | Buy Now |
Danish Kroner | 8.4143 | Buy Now |
Egyptian Pound | 9.9615 | Buy Now |
Euro | 1.1469 | Buy Now |
Hong Kong Dollar | 11.385 | Buy Now |
Hungarian Forint | 322.57 | Buy Now |
Indian Rupee | 77.817 | Buy Now |
Japanese Yen | 150.65 | Buy Now |
Malaysian Ringgit | 4.4033 | Buy Now |
New Turkish Lire | 2.7046 | Buy Now |
New Zealand Dollar | 1.8189 | Buy Now |
Norwegian Kroner | 8.518 | Buy Now |
Polish Zloty | 4.6926 | Buy Now |
Singapore Dollar | 1.8529 | Buy Now |
South African Rand | 14.118 | Buy Now |
Sterling | 1.0 | Buy Now |
Swedish Kroner | 9.6933 | Buy Now |
Swiss Franc | 1.4264 | Buy Now |
Thai Baht | 43.179 | Buy Now |
UAE Dirham | 5.3928 | Buy Now |
LATEST ON HOUSEHOLD Bills
- Fix your bills: how to cut your everyday costs and keep saving money all year round
- Bottom of the value league as well as the Premier League: QPR fans paid £338 per home win last season - and £52 for each goal!
- Orange hit me with a £163,000 phone bill and it took seven months to stop them chasing it
- Owed cash on your gas and electricity bill? How and why you should claim it back
- Power giant warns customers to brace themselves for further energy bill hikes - as its profits surge 28%
- Secret web price cuts investigated as shoppers get charged personalised prices
- Household bills have soared by 40 per cent since 2007 with families spending £2,400 more EVERY year
- Gloom over household finances starts to lift as pay inches up and inflation fears recede
- Extra £99 a month for bills would push almost half of UK households over the edge
- An end to PPI cold-calling? Watchdog promises crackdown on nuisance calls from claims companies
Latest from Cards & loans
- Have you suffered at the hands of a payday lender? Tell us your stories and help bring 'legal loan sharks' into line
- Our loans picks: This Is Money's five of the best personal loans
- 'Out of control' payday lenders are giving loans to the mentally ill and children, says debt charity
- Third of Britons risk a rude awakening when applying for loans due to lack of credit score knowledge
- 'We felt we were blamed for something that wasn't our fault': The credit spies watching your every move
- JEFF PRESTRIDGE: The sooner we see more bank sackings over PPI, the better
- 'Wonga offered me a payday loan of more than my monthly salary': Borrower had to fight to escape from a spiral of debt
- The fight against payday lenders continues: App to direct cash-strapped to credit unions
- Virgin Money joins the balance transfer party as it increases 0% interest period by six months
Latest: money and Cars
- Best cars in the UK: Skoda Superb and Yeti top list for owner satisfaction (again) while Jaguar is best-rated manufacturer
- 'I saved cash with new roadside recovery plan': Best route for motorists to avoid rising costs of vehicle breakdown
- The bizarre world of petrol pricing: How it's decided what motorists pay at the pumps
- Petrol costs fell again last month fall but AA warns price will lurch thanks to financial speculators
- Majority think drivers over the age of 66 should have to retake their driving test to prove they are safe on the road
- 'Without telematics I wouldn't have been able to afford my car': A little black box helps women cut soaring car cover
- Weak pound pushes price of petrol for British holidaymakers in Europe higher - with fuel in Spain up 7% on a year ago
- Young motorists can save £200 on car insurance by using 'black box' technology to prove they can drive safely
- M6 toll road 'should be nationalised' urges transport chief as traffic drops by 40% in 7 years
Latest from Pensions
- Are investment-linked annuities the future? Firm warns not to lock into fixed income that is eaten by inflation
- Nine in ten staff auto-enrolled in pensions opt to stay in as experts urge them to snap up generous employer contributions
- Some councils losing THREE times as much as others in fees to firms that manage UK's £180bn public sector pension funds
- Millions of workers could see pay cut or frozen as businesses absorb costs of automatic pensions
- Workers dodge final salary pensions bullet as EU mothballs solvency rules for schemes
- Britain's pension crisis revealed: Fifth of those retiring this year will be below the poverty line
- Government's £72k care home costs cap prompts retirement firm's move into long-term social care market
- JEFF PRESTRIDGE: These pension 'liberators' need to be put in jail
- How failing to name an heir is swelling the coffers of the Treasury, Her Majesty and Prince Charles
- What happens to the money in pension pots if nobody claims them? And should you worry about losing one?
- Victory for mother hounded by Scottish Widows for £100,000 at a fortnight's notice - after it got its own pension sums wrong
Long-term savings
Latest from Investing
- MIDAS UPDATE: Engineering design group Aveva soars by 47% in the 18 months since our tip
- Is it time for investors to cut back on red hot Australia? After four years the downturn finally hits Down Under
- 'I would invest if shares fell, but to commit money now would be sitting on a volcano': As the market stumbles, is it worth the risk?
- TONY HETHERINGTON: I'm 74 and my savings have gone up in smoke
- Sunday newspaper share tips: Bank of Georgia, GKN and Pennon
- The Footsie's had a stellar year, but will the great share boom turn to bust?
- Online calculator exposes hidden investment fees that can see you charged double
- Liontrust Special Situations: Winning fund managers' tests for shares that can beat the market whether it rises or falls
- 'Sell in May, and go away'? It might be better to hold on, say stock market analysts
Broadband
Search for the best providers in your area
Insurance
Compare thousands of policies
Energy bills
You could save £££s on your energy bills. Find out in seconds
Credit check
Get a FREE trial credit check today to see what the financial services industry can see about you
GOWarranties
Get cheaper cover on
Car insurance
Compare more than 100 insurers in less than five minutes
GO