Kitchen Nightmares

Episodes / Amy's Baking Company    

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    Full Episodes

      • Season/
        Episode
      • Episode Title
      • Description
      • Air Date
      • Expires
      • 5/16
      • Amy's Baking Company(43:43)
      • A couple finds it hard to listen to Chef Ramsay's advice.
      • 05/10/2013
      • 323 days

      Photos from this Episode

      • Chef Ramsay heads to Scottsdale, AZ, to see one of the cleanest restaurants in the history of the show, but runs into some major problems with the owners.
      • In 2006, husband and wife team Samy and Amy started their restaurant. They have lost tremendous business after lashing out and swearing at customers.
      • Chef Ramsay meets with former employees, Jessica and Henry, who have reached out to him.
      • Chef Ramsay learns Samy and Amy's history of disrespecting customers and employees, as well as the high employee turnover rate.
      View Full Gallery
      • 5/15
      • Chappy's(43:45)
      • Chef Ramsay heads to "Music City."
      • 05/03/2013
      • 323 days

      Photos from this Episode

      • Chef Ramsay heads to Nashville, TN and is immediately forced to deal with a sour note. The owner of Chappy's, a soul food restaurant, blames the citizens of Nashville for their business struggles.
      • Chappy is resistant to feedback. Even his wife, Starr, feels that he needs to adapt to change.
      • Chef Ramsay is worried when he sees fish and beef being cooked in the same pan. He also has grave concerns about the cleanliness of the kitchen.
      • Chef Ramsay heads to the street of Nashville to get truthful feedback from former Chappy's customers.
      • Chef Ramsay's team gave Chappy's a modern look, with decor that includes lumber from a local barn and photos of architectural details found around New Orleans.
      • The makeover also extends to the new menu, reducing it from 100 dishes to just 22.
      • Chef Ramsay goes over the new menu times with Chappy and Starr.
      View Full Gallery
      • 5/14
      • Prohibition Grille(43:42)
      • Chef Ramsay helps a belly dancer shake up her restaurant.
      • 04/26/2013
      • 688 days

      Photos from this Episode

      • Chef Ramsay travels to Everett, WA to visit Prohibition Grille, a southern-style restaurant who's clueless owner is struggling.
      • The staff members have gotten used to customers complaining, dislike the lazy chef, and feel that the owner is a bit naive.
      • If they don't get more business, Rishi will lose everything.
      • After firing Chef Rocky, Chef Ramsay gives Rishi a cooking lesson. She needs to be comfortable in her own kitchen.
      • The staff reconnects with their boss over a lunch prepared by Chef Ramsay.
      • Chef Ramsay's team worked through the night to transform this southern grille into a gatropub.
      • Rishi and her staff are in awe of the new look.
      View Full Gallery
      • 5/13
      • Yanni's(43:43)
      • Chef Ramsay convinces a Greek restaurant owner it's time for a change.
      • 03/15/2013
      • 688 days
      • 5/11
      • Mill Street Bistro, Part 1(43:42)
      • Chef Gordon Ramsay travels to Norwalk, OH, to visit Mill Street Bistro in the first part of a special two-part episode.
      • 03/01/2013
      • 688 days

    • Photos from this Episode

      • Chef Ramsay visits Long Beach, CA to help Nino's, a failing family-run Italian restaurant.
      • Chef Ramsay is surprised at the quality of food coming form the kitchen. Food is dry, bland, and served many days after being made.
      • Nino's owner, Inga, and her children are blown away by the new Nino's.
      • Fifty-four years in the making, the new look of Nino's is brighter, cleaner, and more inviting.
      • To go along with the new look, Chef Ramsay has come up with a simple, rustic menu.
      • The family instantly falls in love with the authentic home-made taste.
      • Chef Ramsay isn't convinced that Michael wants to change with the new restaurant updates.
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    • Photos from this Episode

      • Chef Ramsay visits Monrovia, CA, to help family-operated Sam's Mediterranean Kabob Room. The stress of a failing business is tearing the family apart.
      • Chef Ramsay unveils new decor and a new menu. It is one of the biggest and most expensive transformations in Kitchen Nightmares history!
      • Jamal, Emad, Liena, Sam and Randah have stopped fighting to celebrate their renewed business.
      • Chef Ramsay happily spent all day in the kitchen training Sam and his family on how to prepare the new menu.
      • The family is happy to see customers raving about the transformation.
      • Sam reviews each plate to make sure it is perfect before being sent to a customer.
      • Chef Ramsay has left the family with all of the tools they need to succeed.
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      • 5/7
      • Olde Hitching Post(43:42)
      • Chef Ramsay is faced with a family feud.
      • 01/25/2013
      • 688 days
      • 5/6
      • Revisited #1(43:42)
      • Chef Ramsay catches up with some of his worst nightmares.
      • 12/14/2012
      • 688 days

      Photos from this Episode

      • Chef Ramsay returns to Cafe Hon, a Baltimore, MD restaurant that had struggled with its public image.
      • People can see a resurgence in Denise and her restaurant since Gordon's first visit.
      • A Baltimore City Councilman presents Denise with a Baltimore City Resolution in recognition of her dedication to the community.
      • Since the relaunch, business is up 20 percent and the employees are much happier.
      • Classic American restaurant in West Babylon, NY was one of the best relaunches ever. The restaurant continues to bring in new business, up 35%, and the owners are much happier.
      • When Chef Gordon Ramsay returns to Classic American restaurant he finds an owner who looks happier and healthier now that her business is running smoother.
      • Chef Ramsay is pleased to find that the kitchen at Classic American is still organized and running under clear direction.
      View Full Gallery
      • 5/5
      • Barefoot Bob's(43:43)
      • Chef Ramsay tries to resuscitate a beach side restaurant.
      • 12/07/2012
      • 688 days

      Photos from this Episode

      • Chef Ramsay travels to Hull, MA to visit a struggling waterside restaurant. The married couple who own it seem to have last their passion for the business and each other.
      • The decorations in the dining room haven't been cleaned since the restaurant opened. Mark works 7 days a week and has become the chef to save money. He fears that his wife, Lisa, isn't taking any of the problems seriously.
      • Chris, a line cook at Barefoot Bob's, thinks Lisa not being around has drained Mark. When Mark isn't at his best, it takes a toll on the quality of the food.
      • Chef Ramsay is blown away by the unsanitary conditions in the kitchen. A customer could die because of the food storage conditions.
      • Neither Mark nor Lisa has any idea what their weekly purchasing or labor costs are. They have no idea how much they need to bring in just to break even each week.
      • The girls of Barefoot Bob's taste the new menu items.
      • Chef Ramsay came up with a plan to reach out to the locals to help bring in business through the winter.
      View Full Gallery

    • Photos from this Episode

      • When Chef Ramsay observes a dinner service, he learns that there is no real ticket system in the kitchen, nor does the staff really know what they're doing.
      • The staff, used to getting regularly yelled at while working, refer to Ms. Jean as Ms. Mean.
      • Chef Mike has been serving lunch leftovers to diners at dinner service. The customers continually send back disgustingly dry chicken and pork chops.
      • Staff liken the inside of Ms. Jean's Southern Cuisine to a prison cafeteria. The decor is old, ugly, and falling apart.
      • Before Chef Ramsay can move forward with anything at the restaurant, he needs Ms. Jean to learn what the community really thinks about her and her complete lack of customer service.
      • Ms. Jean apologizes to her customers for her behavior in hopes of winning them back.
      • Ms. Jean and her staff are amazed at the transformation of the restaurant, which features eco-friendly tables made from wood reclaimed from a local barn.
      View Full Gallery
      • 5/3
      • Mama Maria's(43:42)
      • Chef Ramsay attempts to save a Brooklyn restaurant.
      • 11/09/2012
      • 688 days
      • 5/2
      • La Galleria 33, Pt. 2(43:42)
      • Chef Ramsay's quest to help stubborn sisters continues.
      • 11/02/2012
      • 688 days

      Photos from this Episode

      • Gordon watches as Lisa walks out during dinner service. If she leaves, he will too.
      • Chef Ramsay presents the new Galleria 33 menu, including the option of small plates.
      • Chef Ramsay greets the owners and staff, who are all eager to get started on the relaunch.
      • Chef Ramsay's team spent the night transforming La Galleria 33. It is fresh, modern, and clean.
      • As the restaurant fills up, orders are delayed when the computer system goes down.
      • Chef Ramsay is proud of the owners for stepping up tonight and Doug, for maintaining the quality of his dishes from start to finish.
      • Gordon finally saw two owners who were running their restaurant. Rita and Lisa need to make sure they aren't taken over by their staff again.
      View Full Gallery
      • 5/1
      • La Galleria 33, Pt. 1(43:41)
      • Chef Ramsay helps stubborn sisters live up to their parents' success.
      • 10/26/2012
      • 688 days

      Photos from this Episode

      • Opened in 2006, La Galleria 33 is a family-run Italian restaurant in Boston's North End.
      • Sisters Lisa and Rita grew up in their parents' successful restaurant and thought that they could replicate it. They have no idea why they aren't getting any business.
      • Doug, the chef at La Galleria 33, is actually Rita's ex-husband. He's not a trained chef and uses Rita's father's recipes.
      • Chef Ramsay observes a usual dinner service and is completely appalled by what happens. No one communicates and there are no set stations.
      • Lisa and Rita are completely in denial about the problems in their restaurant. Everyone is lazy and has no pride in the business.
      View Full Gallery
      • 4/17
      • Zocalo(43:42)
      • Chef Ramsay visits Zocalo in Chicago, IL.
      • 03/30/2012
      • 282 days

      Photos from this Episode

      • Chef Ramsay heads to Philadelphia to visit Zocalo, a Mexican restaurant that is tearing it's owners apart.
      • The restaurant is making barely $1,000 a day. They need to at least double that.
      • Greg shows Chef Ramsay through the kitchen. Ramsay finds a lot of broken equipment.
      • Chef Ramsay brings Greg in after he speaks with Greg's family. They needed to understand the pressure that is on Greg.
      • Chef Ramsay reveals a new menu to the staff of Zocalo.
      • The owners and staff prepare to see the changes inside of Zocalo.
      • Zocalo now has a younger, hipper look and menu.
      View Full Gallery
      • 4/16
      • Chiarella's(43:42)
      • Chef Ramsay visits Chiarella's in Philadelphia, PA.
      • 03/23/2012
      • 282 days

      Photos from this Episode

      • Chef Ramsay heads to Philadelphia to visit Chiarella's, a once thriving family-run Italian restaurant.
      • Chef Ramsay observes a normal dinner service and is astonished when he learns how disorganized the kitchen is.
      • Chef Ramsay gives a few cooking lessons in the kitchen.
      • In just 12 hours, Chef Ramsay's team transformed Chiarella's.
      • Chef Ramsay prepares the owners to see the new Chiarella's.
      • What used to be an eyesore is now a functional bar.
      • The decor is not the only thing that has changed; Chef Ramsay has created a new, smaller menu.
      View Full Gallery
      • 4/15
      • Cafe Hon(43:42)
      • Chef Ramsay visits Cafe Hon in Baltimore, Maryland.
      • 02/24/2012
      • 282 days

      Photos from this Episode

      • Chef Ramsay heads to Hampden, Maryland, where Cafe Hon has started a war with it's neighbors. She trademarked a local slang term, "hon," and threatened lawsuits against other businesses.
      • When Denise comes in wearing her chef's coat, the staff knows a hurricane is going to blow through the kitchen.
      • At Cafe Hon there is only one way to do something: the owner's way. The food and controversy around the owner has hurt business.
      • When customers complain about one plate, Denise will remove that item from the menu for the night and throw away food from the kitchen.
      • Chef Ramsay and Sous Chef Andi talk with the staff about Denise. No one is happy with the way she treats people, and they don't speak up for fear of being fired.
      • Chef Ramsay has Denise hear from a group of people from the community. They all feel Denise has just tried to make a profit and want her to walk away from her trademark.
      • Chef Ramsay prepares Denise and her staff to see the new Cafe Hon.
      View Full Gallery
      • 4/14
      • Charlie's(43:42)
      • Chef Ramsay visits Charlie's in Laverne, California.
      • 02/17/2012
      • 282 days

      Photos from this Episode

      • Chef Ramsay heads to La Verne, California to visit Charlie's Italian Bistro.
      • Tatiana purchased Charlie's with the help of her mother and sister, but none of them know how to run a restaurant.
      • The head chef has been there for 14 years, but still doesn't know how to properly prepare Italian food.
      • Chef Ramsay is appalled that everything in the kitchen is frozen, nothing is made fresh.
      • The chef prepares everything ahead of time and often has to throw food away when no one orders it. Tatiana isn't even away of this.
      • Chef Ramsay introduces a new menu to the staff and owners. Chef Jonathan and his assistant will stay for a month to help get the kitchen into shape and find a new head chef.
      • Relaunch night was tough, but successful. The team just needs to continue communicating.
      View Full Gallery
      • 4/13
      • Spin a Yarn(43:43)
      • Chef Ramsay visits Spin a Yarn in Fremont, California.
      • 02/10/2012
      • 282 days

      Photos from this Episode

      • At Spin-A-Yarn, there is no sous chef, food runner, or dish washer in the kitchen, putting a strain on the rest of the staff. It also seems that no one has paid attention to the condition of the walk-in.
      • A $950,000 renovation put the owners in a big hole. The outdated menu wasn't bringing in enough customers to pay the bills.
      • Chef Gordon Ramsay reveals a new menu to the owners, Jennifer and Saki. Spin-A-Yarn is officially a steakhouse.
      • Jennifer is assigned the table side prime rib duty. She has never done this and has to learn how to cut the meat just before dinner service.
      • The San Jose Sharks come to Spin-A-Yarn on relaunch night.
      • Spin-A-Yarn (Fremont, CA)
      View Full Gallery
      • 4/12
      • Park's Edge(43:42)
      • Chef Ramsay visits Park's Edge in Atlanta, Georgia.
      • 02/03/2012
      • 282 days

      Photos from this Episode

      • Chef Ramsay heads to the suburbs of Atlanta to visit two first-time restaurant owners. After accusing the neighborhood of being racist, they've lost much of the business they were getting.
      • Chef Ramsay isn't sure what Chef Jorge's cooking style is. There are too many types of food mixed into the menu.
      • Chef Ramsay learns that the kitchen staff has 10-15 years of experience each.
      • When Chef Ramsay observes a regular dinner service, he is shocked. Jorge can't keep up with anyone in the kitchen.
      • Customers seem to send back more dishes than they keep. The servers worry about being able to make money when customers are unsatisfied with the food.
      • Chef Ramsay asks the servers about all of the plates that are sent back by customers.
      • Chef Ramsay has the staff discuss issues at the restaurant while the owners watch from another room.
      View Full Gallery
      • 4/11
      • Revisited #2(43:42)
      • Chef Ramsay revisits restaurants he transformed.
      • 01/27/2012
      • 282 days

      Photos from this Episode

      • Chef Ramsay revisits Lido in Manhattan Beach, CA.
      • Lisa, Lido's owner, is thrilled to report that revenues are up 20 percent and she's turning a profit.
      • The two head back to the kitchen where Chef Ramsay is pleasantly surprised to see how clean things are, compared to the last time he was there. He gives the space an actual white-glove test and finds it spotless.
      • Lisa and Chef Ramsay share a glass of the new "Lido" wine she created.
      • Lisa asks Chef Ramsay to help her cook a dish. The two cook a pan-seared duck together.
      • Sante La Brea (Los Angeles, CA)
      • Sante La Brea (Los Angeles, CA)
      View Full Gallery
      • 4/10
      • El Greco(43:42)
      • Chef Ramsay visits El Greco in Austin, Texas.
      • 01/20/2012
      • 282 days

      Photos from this Episode

      • El Greco is an authentic Greek restaurant opened in 2007 by Jake and his mother, Athina. For the first few months, business was great, but then it all fell apart.
      • The pressures of the restaurant has ruined the relationship between Athina and Jake.
      • Jake doesn't think that reheating food in the microwave compromises the quality. Chef Ramsay can't believe that a 12-burner stove isn't being used at all.
      • The staff are embarrassed that the microwave is the most used object in the kitchen. They also can't believe the way Jake treats his mother. It's clear to everyone that Jake just doesn't care anymore.
      • Chef Ramsay throws "Chef Mike," the microwave, out the window.
      • Chef Ramsay needs to turn this Greek tragedy back into a Greek restaurant. He goes over some new recipes with Jake and his family.
      • Chef Ramsay's renovation team worked through the night to give El Greco its own, unique identity.
      View Full Gallery
      • 4/9
      • Michon's(43:42)
      • Chef Ramsay visits Michon's in College Park, Georgia.
      • 01/13/2012
      • 282 days
      • 4/8
      • Greek at the Harbor(43:42)
      • Chef Ramsay visits Greek at Harbor in Ventura, CA.
      • 11/18/2011
      • 282 days

      Photos from this Episode

      • Greek At The Harbor (Venutra, CA)
      View Full Gallery

    • Photos from this Episode

      • Chef Ramsay takes the family and staff to a theater for a wake up call. He brought reviewers from Yelp in to prove that the reviews were real and it wasn't a conspiracy against the restaurant.
      • After their visit to the theater, Chef Ramsay brings the family back to the restaurant to help clear the tension in the air.
      • Daniel finally confronts his father about how he never put money into the restaurant, it was taken from him. He needs to at least see evidence of the fact that he is co-owner. Chef Ramsay then reads excerpts from Alan's book about his father that match what Daniel would say about Alan.
      • Chef Ramsay teaches the cooks how to make a new burger that they put on the menu as the night's special. The new burger gets rave reviews, the the old items are sent back as usual.
      • Daniel feels that there is still a lot of work to be done, but they are definitely moving in the right direction. Chef Ramsay congratulated him on taking control of the kitchen and recognizing what needed to be done.
      • Chef Ramsay's crew worked throughout the night to make The Burger Kitchen into a trendy L.A. hangout.
      • The owner's are astounded at the new look of their restaurant. The ugly green walls are gone!
      View Full Gallery
      • 4/6
      • Burger Kitchen Part 1(43:42)
      • Chef Ramsay visits Burger Kitchen in Los Angeles, CA.
      • 11/04/2011
      • 282 days
      • 4/5
      • Revisited #1(43:42)
      • Chef Ramsay revisits restaurants he transformed in past episodes.
      • 10/21/2011
      • 282 days

      Photos from this Episode

      • Chef Ramsay returns to Cafe Hon, a Baltimore, MD restaurant that had struggled with its public image.
      • People can see a resurgence in Denise and her restaurant since Gordon's first visit.
      • A Baltimore City Councilman presents Denise with a Baltimore City Resolution in recognition of her dedication to the community.
      • Since the relaunch, business is up 20 percent and the employees are much happier.
      • Classic American restaurant in West Babylon, NY was one of the best relaunches ever. The restaurant continues to bring in new business, up 35%, and the owners are much happier.
      • When Chef Gordon Ramsay returns to Classic American restaurant he finds an owner who looks happier and healthier now that her business is running smoother.
      • Chef Ramsay is pleased to find that the kitchen at Classic American is still organized and running under clear direction.
      View Full Gallery
      • 4/4
      • Luigi's(43:42)
      • Chef Ramsay visits Luigis in Anaheim, CA.
      • 10/14/2011
      • 282 days

      Photos from this Episode

      • Luigi's (Anaheim, CA)
      View Full Gallery
      • 4/3
      • Mike and Nellies(43:42)
      • Chef Ramsay visits Mike and Nellies in Oakhurst, NJ.
      • 10/07/2011
      • 282 days

      Photos from this Episode

      • When Mike lost his business partner, and father, he started to let his restaurant fall apart.
      • When co-owner Nellie died, Mike and his staff didn't know what to do. As a result, they have lost many customers and the restaurant is literally falling apart.
      • Every night, the staff just hopes to finish service. They know there are problems, but they feel like there is nothing they can do.
      • After watching a regular night of service, Chef Ramsay is at a loss of words. Mike doesn't trust his staff to cook the food, but one person can't do it all and have it done properly.
      • When Chef Ramsay looks through the kitchen, he makes a series of shocking discoveries. The staff is called in immediately for a deep clean.
      • Chef Ramsay teaches Mike and Daniel two new ways to cook a steak. Daniel was in awe and Mike was amazed. When everyone tastes the outcome, it seems that Mike's passion for cooking has been reignited.
      • Working throughout the night, Chef Ramsay's team accomplishes their most difficult makeover to date.
      View Full Gallery
      • 4/2
      • Leone's(43:42)
      • Chef Ramsay visits Leones in Montclair, NJ.
      • 09/30/2011
      • 282 days

      Photos from this Episode

      • When Leone's owner, Rose, went into a coma, her son Michael stepped in to run the restaurant. The staff has watched him run his mother's restaurant into the ground.
      • Michael thinks the decor is what is turning people off, but the staff thinks it is the management and the food. Chef Ramsay had the staff make one of everything on the 15 page long menu. There are obviously too many dishes for them to handle and none are appetizing.
      • Gordon has a hard time digesting what he sees in the kitchen. Raw food is stored with cooked food, dishes are heated in the microwave, and unidentifiable rotten meat products fill the fridge.
      • Chef Ramsay takes the staff to a gallery to view photos of dishes served up by Leone's competition. Chef Ramsay went to four restaurants, only blocks away, to take those photos.
      • When Chef Ramsay shows the staff photos of dishes from Leone's, they are embarrassed.
      • Chef Ramsay teaches Michael some simple recipes. He has to be able to tell his cooks when something is wrong.
      • Chef Ramsay's crew worked overnight to take the sleepy, outdated restaurant and make it into a modern Italian bistro.
      View Full Gallery
      • 4/1
      • Blackberrys(43:42)
      • Chef Ramsay visits Blackberry's in Plainfield, NJ.
      • 09/23/2011
      • 282 days

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