Helping you solve problems, obtain information, and resolve complaints

Fred Podesta

Seattle City Hall, 601 Fifth Ave., First floor, Seattle, WA
Seattle.gov Home / Customer Service Bureau / Service Request Form

Service Request Form

Thank you for contacting the Customer Service Bureau.

Whether your contact concerns a compliment, complaint, comment, request for service, or suggestion, we are committed to listening to what you have to say. Please fill out the service request form.

Do not use the service request form to report urgent matters or emergencies.

For Urgent Matters:

Monday - Friday, 8 a.m. - 5 p.m.
Call 206-684-2489 (CITY)

For 24-Hour Emergency Services:

Police, Fire, Medic One 9-1-1
Seattle City Light 206-706-0051
Seattle Public Utilities 206-386-1800
Street Repair and Maintenance 206-386-1218

Customer Service Bureau:  206-684-2489 (CITY)
Street Address:  Seattle City Hall, 601 Fifth Ave., First floor, Seattle, WA 
Mailing Address:  Customer Service Bureau, P.O. Box 94726, Seattle, WA 98124-4726