Fulfilled By Amazon

What does Fulfilled by Amazon mean?
Where can FBA items be delivered to?
Can I return an FBA item if I need to?
I need a VAT invoice for an item that was marked as FBA. What do I do?

What does Fulfilled by Amazon mean?

Fulfilled By Amazon (usually referred to as FBA) items are generally sold by third-party sellers but stored in an Amazon Fulfilment Centre and sent to you from there. Items which are sold by Warehouse Deals are also labeled Fulfilled by Amazon. Warehouse Deals is a trading name for Amazon EU Sarl, and is part of the Amazon.com group.

All of our standard delivery rates and policies apply to these items, including FREE Super Saver Delivery on eligible items.

Where can FBA items be delivered to?

Orders containing FBA items which are sold by third party sellers can be delivered to the United Kingdom and destination countries supported by FBA export. Whether FBA export is supported remains at the discretion of the seller. Please note that currently only media items (Books, Music, DVD and Video Games ) can be delivered outside of the EU.

Can I return an FBA item if I need to?

Visit our Online Returns Centre to get a return mailing label and return mailing authorisation. Please read Return an item for more information.

I need a VAT invoice for an item that was marked as FBA. What do I do?

If you need a VAT invoice for an item marked as Fulfilled By Amazon please contact us. We won't be able to issue this invoice for you but we'll forward your request to the seller.