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Frequently asked questions when making purchases on SteroidCraze.com
 Have a question not found below? Send us an email.


 

1. Do you accept PayPal? and what other payment methods are accepted?

We do not accept PayPal. The Payment methods accepted at the moment are Credit Card payments and Western Union.

 

2. How can I contact you?

You can reach us by clicking on the 'Contact us' tab at the bottom of the page under 'Information' and proceed to fill out the form than click 'Send'. Our customer support team works around the clock 24 hours a day and seven days a week, so we insure you that your question will be answered the same day.

 

3. What is your Minimum Order Quantity?

SteroidCraze does not have a minimum order quantity. You are free to order whatever you want and in any quantity you want. We do provide wholesale pricing for bulk orders so feel free to contact us for more information.

 

4. How and where do you ship?

We ship our products discreetly worldwide to insure delivery success. Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments or on our packages. The size of our packages are never larger than what would cause suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment charge). We are domestic and send our products from various shipping points and warehouses. For more information about shipping click on 'Shipping Info' at the bottom of the page under the 'Information' section.

 

5. How do I know these items are Genuine?

Our products are purchased from either the manufacturer directly or from legitimate pharmaceutilcal distributors we have been doing business with for many years, so trust is not an issue on either side of the business. We stand by the quality of our products 100%.

 

6. Do you carry products other than whats online?

We can provide you with any juice you are looking for just click on 'Contact us' at the bottom of the page under 'Information' and send us an email.

 

7. Do you provide discounts for large orders? and do you combine shipping?

Discounts are given on the basis of the size of the order and only apply for orders over $800.00. For large orders we suggest contacting our sales team by clicking on 'Contact us' at the bottom of the page under 'Information'. SteroidCraze strives to gets you the best price available on each individual order. Shipping is combinded for any order quantity. The worldwide shipping flat rate is $20.00 (Air Mail) on unlimited amount of products and free shipping starting on orders over $400.00. For more information on Shipping, click on 'Shipping Info' at the bottom of the page under 'Information'.

 

8. How do I place an order?

Online Payments: Find the products you want on our website, add them to cart, click on shopping cart and resume to follow the steps for a safe and secure checkout.

Western Union: Find the products you want and quanties, click on 'Contact us' at the bottom of the page under 'Information' send us your order details and preferred payment method and our sales team will get in contact with you promptly with further instructions.

 

9. How long will it take to reach my doorstep?

Anywhere between 5-10 business days. The items are packaged and shipped within 2 business days upon receipt of payment. We are not responsible for delays after the products have left our facility. If a parcel is not showing up, please be patient, don’t assume automatically we are scammers. Mail delays occur from time to time and delivery might take a little longer. Above date is just an estimate, we can't guarantee delivery time.

 

10. Do the packages have a tracking number?

Tracking number is provided once the package has been shipped and is viewable in your account.

 

11. Do you ship to P.O. Boxes?

Yes we ship to P.O. Boxes. Please specify the exact address.

 

12. What is the cost of shipping?
Cost of regular shipping worldwide is $20.00

 

13. How are bulk/large quantity orders shipped?
If the order is large enough to not fit in the same shipment envelope as a small sized order, your order will be divided into seperate packages. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order

 

14. Is it legal to purchase these products?
Since laws differ from country to country, we recommend you to contact a qualified lawyer regarding the regulations and restrictions of your country

 

15. What is the maximum amount I can order at one time?
We have no limits to how much you can order.

 

16. How do I edit my order after it has been placed?

If your order hasn't been shipped out, please contact us and ask customer support to make the needed changes. In order to provide you with qualitative assistance, please always specify the issue and the order ID.