By: Steve Anderson Most of us have been there at one point or another, dreading the thought of cooking a meal-it may be too hot for the oven, or just too long a day to get enthusiastic about pulling ingredients together-and …
By: Jacqueline Lee The Internet is an ocean of valuable information, but it's also a cesspool of idiocy and poor taste. At what point do you introduce your children to its wonders without exposing them to its slimy underbelly?
By: Tracey E. Schelmetic While penetration of cloud contact center solutions may not have reached critical mass yet, there is evidence that as more call centers realize the benefits of the cloud - while perhaps reaching a point at which their legacy equipment needs to …
By: Rory Lidstone Though the announcement may have gone unnoticed in other parts of the world, Yahoo users in China have known for about four months now that the company's e-mail service would be shutting down in the country. But, whether …
By: Michael Guta Video conferencing technology is used effectively in the business world to collaborate with co-workers or conduct meetings without geographical limitations. This technology is also used in the legal system and healthcare profession to offer services to underserved communities. North …