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Travel Back Thursday: Old Mile High Stadium
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Airlines Can't Keep Up With Customers' Social Media Complaints
Air Berlin flight 8109 took off on August 9 without a single piece of checked baggage for the 200 passengers on board. Making matters even worse, it couldn't locate any of the bags for weeks, causing a storm of Twitter complaints and a Facebook page devoted to the debacle.
That one incident would be bad enough, but according to Slate.com, Air Berlin also lost the musical instruments of two high-profile touring bands, one from Sweden and the other from Canada. The Toronto-based Metz vented their frustrations on Twitter, first to announce their gear was lost and again, two weeks later, to announce they'd finally recovered their instruments.
Scrolling down the airline's Twitter page, visitors are met with apology after apology by the airline for missing baggage. Compliments on great service are hard to find.
How much of an impact are the angry Facebook posts and tweets really having? It's obvious from the most recent complaints that Air Berlin hasn't fixed the problems. Despite Hasan Syed's tweet which received more than 25,000 impressions, British Airways has yet to respond publicly. Doctor Who and Torchwood fan favorite actor John Barrowman let his 217,000 followers know when he had an issue with a late departure and faulty seat on his Delta Airlines flight, but didn't provide a promised update of a potential resolution.
From personal experience, I can say angry tweets aimed at Delta Airlines for a disastrous overseas flight in June never received a response. (Although to be fair, they did respond later after my wife logged an official complaint. More than 30 days after the initial complaint, but hey, Delta is rarely on time for anything.)
Have you used social media to lodge a complaint against an airline? What's been the end result? Does social media shaming work or are old-fashioned complaint calls still the best way to vent your frustration?
Avoiding Scams And Thieves While Traveling Abroad
The pretty brunette spoke in halting English, saying she saw it drop to the ground as we walked by. After a quick scan of our fingers, we told her we weren't missing any rings, but she placed the ring in my hand and insisted we take it for friendship. Before my heart could swell with the joy of international love and brotherhood, she then asked for money for a cup of coffee. At that point, I realized it was a scam and handed her back the ring, which she no doubt tried to foist onto another hapless tourist couple.
While our stay in Paris was overall a wonderful experience, criminals threatened to put a damper on our trip. Before our flight out of Charles de Gaulle Airport, we would be accosted by other scam artists several more times, and my wife was pick-pocketed on the Paris Metro. Luckily the hipster shorts I bought in a Parisian boutique were so tight, I could barely get my fingers into my pockets, let alone a common thief do the same.
Unfortunately, theft and scams are all too prevalent in most major metropolitan areas. Staff members at the Louvre actually went on strike for a day earlier this year, protesting the unsafe working conditions caused by thieves and scam artists. Bob Arno, co-author of Travel Advisory: How to Avoid Thefts, Cons, and Street Crime While Traveling, estimates about 70 percent of Barcelona tourists will be approached by a street criminal; of those incidents, about 33 percent result in the loss of valuables.
According to the US government, Paris, Barcelona, London, Rome, Amsterdam and Naples have the highest number of scam artists looking to take advantage of naïve or distracted tourists.
Galley Gossip: Taking Care Of Other People's Kids In Flight
I'm going with Good Samaritan. I'm also going to say Thank God for passengers like you. While I can't say that sort of thing happens often, it does happen, and not everyone is as nice about it as you were. Your act of kindness proves you're a compassionate human being.
That said I came a cross a child acting out in a seat while we were doing the beverage service not too long ago. I couldn't help but wonder why the mother wasn't doing anything to keep her child entertained during the flight. Instead the mother had her eyes closed and ignored the child. Later on in flight the little girl came to the back of the airplane and asked for a soda. I went over to the mother to make sure that was okay. The woman shrugged. Not the response I expected. That's when I asked a strange question: "It this your child?" The woman sighed and said no.
Baltimore Ravens Vs. Denver Broncos -- 48 Hours In Their Hometowns
Our friends at MapQuest Discover have found the must-visit bars, restaurants and venues should you find yourself in Baltimore or Denver this season.
Check out:
Air Nannies To Make Flights Bearable For Kids, Parents And The Travelers Around Them
There's only one caveat: you've got to be flying to or from the Middle East to take advantage of the program.
United Arab Emirates' Etihad Airways plans to roll out the nanny program by the end of December, according to NBC's Today show. More than 300 crewmembers have gone through training at Norland College, a presitigious U.K. nanny training school, with 200 more slated to undergo training by the end of December.
Bahrain's Gulf Air offers a similar program, according to its website.
Another Vampire Exhumed In Bulgaria
Archaeologists excavating at the historic site of Perperikon uncovered the grave of a man weighed down with a ploughshare over his chest. This was a common folk practice to keep a body from rising from its grave as a vampire. The individual was a man aged about 35-40 and he was carrying coins dated to the 13th and 14th century.
The discovery is part of ongoing excavations at Perperikon, an important city in eastern Bulgaria that was occupied from at least 5000 BC through the Middle Ages.
Last year archaeologists found several vampire graves in another part of the country. And these aren't the first to have been discovered. Usually they have iron stakes or nails through their hearts. Only one other has been found with the ploughshare treatment.
Where To Watch Football In New York: A Bar For (Almost) Every NFL Team
New York has a bar for almost every pro football team's fans (and countless college teams as well, but that's another can of worms). Some teams have a few bars to choose from. Others, like the Minnesota Vikings and New Orleans Saints, share one space (usually peacefully, though that 2009 NFC championship game sure made things exciting...). Most of these spots are a microcosm of the place they're cheering for, dishing out potlucks, swag and a chance to meet other people from your hometown. At the very least, you'll have someone else cheering for the same touchdowns and interceptions that you are.
So don't cut your NYC trip short -- stick around on Sunday and cheer for your team at one of these bars:
Video Of The Day: London To Brighton In 60 Years
In 1953, the BBC filmed a train trip from London to Brighton. They did it again in 1983, thirty years later. And now, they've filmed it a third time and spliced all three recordings together, side-by-side. It's fascinating to see what's changed in sixty years -- and moreso, what hasn't.
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'Diana, Huntress of Bus Drivers' Takes Vengeance In Ciudad Juarez
We've been hearing about crime near the Mexican border for years now, but one of the most recent spates of crime is a bit different from the rest. A blonde woman who wears all black has allegedly been killing bus drivers who have sexually assaulted female passengers. Ciudad Juarez has long set the scene for brutal crimes against women and some women's advocates aren't surprised by the avenger's actions. Two bus drivers were killed over the last week and the killer sent a message to news outlets claiming responsibility for the deaths.
"You think because we are women we are weak, and maybe we are, but only to a certain point," states the message, according to the Los Angeles Times. The message goes on to say, "We can no longer remain quiet over these acts that fill us with rage. And so, I am an instrument who will take vengeance." Bus drivers in Ciudad Juarez are terrified of the woman, who signed the letter "Diana, Huntress of Bus Drivers."
[Thanks, Los Angeles Times]