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ISRAEL NEWS
BREAKING NEWS
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11:42 AM
Central Tel Aviv streets near Trumpeldor cemetery to shut down for Arik Einstein funeral (Haaretz)
FAQ
| Q: | What is a Haaretz digital subscription and why should I subscribe? | |
| A: | A digital subscription to Haaretz includes
unlimited access to Haaretz.com, Haaretz’s mobile apps for your phones and
tablets, Haaretz electronic editions for your e-reader, seamless
integration with your social network accounts, and other exclusive
features. The subscriptions enable us to provide Haaretz’s brand of
high-quality journalism and enhanced digital content in new ways that
reflect the evolving media landscape.
Please go to the following link for the full list of benefits: | |
| Q: | What is included with a Haaretz digital subscription, and how much does it cost? | |
| A: | A Haaretz digital subscription provides
unlimited access to Haaretz.com, Haaretz apps on your mobile phone
(iPhone, Android and BlackBerry – coming soon), the Haaretz iPad app,
Haaretz’s digital news archives, interactive multimedia and video, blogs
from prominent journalists and editors, daily and weekly newsletters from
our editors, exclusive updates and offers from Haaretz and our partners.
Please go to the following link to view our current prices: | |
| Q: | Is there a trial period available? | |
| A: | As a special introductory offer for new subscribers, a one-month trial subscription is available for only $1. Please go here http://www.haaretz.com/promotionsto start your trial. After your trial period ends, you will automatically be billed for the next month, unless you cancel the subscription. | |
| Q: | What are the benefits of a Haaretz digital subscription? | |
| A: | Benefits include: • the most updated news reports, analysis, features and opinion on politics, diplomacy, culture and business in Israel, the Middle East and throughout the Jewish world • Haaretz iPhone, Android and BlackBerry apps, featuring a sleek interactive display with news updates, comment, analysis and exclusive multimedia content, optimized for your mobile device • the new Haaretz iPad app, with enhanced interactive content, videos, photos, blogs and social media integration for easy sharing on Facebook, Twitter, email and other outlets across the Internet • interactive multimedia and video produced daily • blogs and comment from prominent journalists and writers with in-depth coverage of the hottest issues in Israel, the U.S., and the Jewish world • membership of Haaretz’s online community, where you can comment, ask our journalists your questions, share your perspectives and viewpoints, and join the conversation on any given topic • daily and weekly newsletters from Haaretz editors, updating you on every major event in Israel and the Middle East • exclusive updates and offers from Haaretz and our partners | |
| Q: | Can I get a subscription to Web/iPad/Smartphone only? | |
| A: | No. The digital subscription package gives you ongoing unlimited access to Haaretz.com on any computer or device, plus the apps for your smartphone, tablet, and/or e-reader. | |
| Q: | Whom should I contact if I have any questions about subscribing? | |
| A: | You can always contact one of our customer
service representatives by filling out a form on Haaretz.com 'Contact
Us' page: http://www.haaretz.com/contact-us | |
| Q: | How do I pay and how are digital subscriptions billed? | |
| A: | We accept major credit cards. Subscriptions are billed every month. Your subscription will be renewed automatically, and you will be charged in advance of each billing cycle unless you cancel. You may cancel your subscription at any time. | |
| Q: | How quickly will my subscription start? | |
| A: | Haaretz will process your digital subscription purchase as promptly as possible. Your payment details must be verified before your subscription or product can be activated. As soon as your payment is complete, your subscription period will begin. | |
| Q: | How do I renew my subscription? | |
| A: | All Haaretz digital subscriptions are renewed automatically. If you subscribe on Haaretz website, you will get an email notifying impending renewals, we will also send you an invoice after each payment. Please see our Cancellation and Refund policy below for information about canceling. When we renew your subscription, we will use the payment method currently associated with your account. You can view your payment method at any time in the My Account area of Haaretz.com. | |
| Q: | I am already a print-edition subscriber. Do I need to purchase a digital subscription for online access? | |
| A: | No. If you subscribe to the daily English
print edition of Haaretz, you may simply link your home subscription and
digital account for free.
This linkage will enable you unlimited access to all of Haaretz’s English digital content. Please go to http://www.haaretz.com/misc/mypage
to connect your print and digital account. | |
| Q: | How do I cancel my subscription? | |
| A: | You can cancel your digital subscription by accessing your personal 'Profile' page on the Haaretz website. Once you are on the 'Profile page, scroll down to the bottom of the page, and click the 'Unsubscribe' button. If your subscription was not made directly with Haaretz, you should access the Apple App Store, Amazon Kindle subscriptions center or whichever partner payment system you used. Please see terms and conditions of our partners for their cancelation policies. | |
| Q: | I want to cancel my subscription. Do I get a refund? | |
| A: | While you may cancel your subscription any time, there isn't a refund for retroactive subscription periods. The cancellation will go into effect in 72 hours and you would be refunded for the rest of the billing cycle. | |
| Q: | I haven’t used any of the mobile apps or website for two weeks. Can I get a refund? | |
| A: | While there isn’t a refund available for non-use, you may cancel your subscription at any time. | |
| Q: | Can I get content from Haaretz without a subscription? | |
| A: | Our digital subscriptions enable us to provide Haaretz’s brand of high-quality journalism and enhanced digital content on an array of platforms. Users may register with Haaretz, for free, for access to 10 stories each month on Haaretz.com and Haaretz mobile phone apps - as well as some breaking news stories and limited access to other digital features. Unregistered users have limited access to some breaking news stories, and may browse the home page at Haaretz.com. However, non-subscribed and unregistered users are not able to enjoy most features Haaretz has to offer. | |
| Q: | Can I get a subscription to Haaretz.com only? | |
| A: | No. The digital subscription package gives you ongoing unlimited access to Haaretz.com on any computer or device, plus the apps for your smartphone, tablet, and/or e-reader. | |
| Q: | What are the terms and conditions of my subscription? | |
| A: | Only one person may use each account or
accounts (user name and password) associated with a purchased digital
subscription, unless we agree otherwise. Each registration is for a single
user only, and you are not allowed to share your registration login
credentials or give your login credentials to anyone else. We may cancel
or suspend your access if you share your login credentials. You may not
(a) use the login credentials of another person with the intent to
impersonate that person; (b) use login credentials in which another person
has rights without such person's authorization; or (c) use login
credentials that we deem offensive. Failure to comply with the any of the
above conditions may result in immediate suspense or termination of your
account. All Haaretz content is intended for your personal, noncommercial use. All materials published on the website or other platforms are protected by copyright. You shall abide by all additional copyright notices, information, or restrictions contained in any content accessed through Haaretz. You shall not upload, distribute or otherwise publish any libelous, defamatory, obscene, pornographic, abusive, or otherwise illegal or offensive material. Please be courteous. You agree that you will not threaten or verbally abuse other members, use defamatory language, or deliberately disrupt discussions with repetitive messages, meaningless messages or "spam." | |
| Q: | What browsers are supported? | |
| A: | Almost all browsers are supported – including Internet Explorer, Safari, Firefox, Google Chrome, etc. We recommend you update to the latest version of your browsing software for best results using the site. | |
| Q: | Can I access Haaretz through Facebook, Twitter, and other online networks? | |
| A: | Yes. We encourage links from Facebook, Twitter, search engines, blogs and social media. | |
| Q: | What phones are supported for the mobile phone apps? | |
| A: | Our mobile phone apps are available on the Apple iPhone, the Android, and Blackberry. The apps feature a sleek interactive display with news updates, perspectives, insight and exclusive multimedia content, optimized for your mobile device. For iPhone, you can download the app from the App Store. Click here for Android, and here for Blackberry. | |
| Q: | What’s the online archive? | |
| A: | Haaretz’s digital archives include news, features and opinion articles, from 2001-present. It also includes some extra content such as audio, video, slide shows, and other multimedia. Subscribers have free access to the digital archives. | |
| Q: | How can I subscribe to the print edition? | |
| A: | We offer print subscriptions to our readers in Israel. Access to Haaretz digital content is also included when you subscribe to the print edition. To subscribe to the print edition, please go to the following link: | |
| Q: | Why am I receiving an error message that says “this e-mail address is already registered” or “this login is already registered”? | |
| A: | This error occurs if you have already registered with Haaretz under the same email address. | |
| Q: | Why doesn’t the system recognize my existing haaretz.com login information? | |
| A: | Try to use the “forgot your password” button to get a new password and login. You could also contact our customer service by emailing to http://www.haaretz.com/contact-us | |
| Q: | I have a Haaretz.com username and password, but I don’t remember my password. Can I reset my password? | |
| A: | Yes. You can reset your password by clicking the login button, and then clicking the “forgot password” button. An email will then be sent to you with a password reminder and instructions for changing your password on Haaretz.com. | |
| Q: | I subscribed/registered and do not remember the email address I used. How can I recover my email address and password? | |
| A: | Please use our 'Contact Us' form, and send us a message which explains the issue. | |
| Q: | I have a Haaretz.com username and password, but I don’t remember my password. Can I reset my password? | |
| A: | Yes. You can reset your password by clicking the login button, and then clicking the “forgot password” button. An email will then be sent to you with a password reminder and instructions for changing your password on Haaretz.com. | |
| Q: | Can I put my subscription on hold? | |
| A: | We don't offer | |