This will depend on a number of things such as whether or not:
If you wish, you can use the ComplaintChecker to help you work out whether the Commissioner is likely to investigate your complaint.
The ComplaintChecker is a system which asks you up to eight simple questions to help you see whether or not the Commissioner may be able to investigate your complaint under the Privacy Act.
This system can only give you general advice that will apply in most circumstances. It cannot be relied upon as legal advice. If you would like to discuss the information provided in the ComplaintChecker, please call our Privacy Enquiries Line on 1300 363 992.
If, after you have used the ComplaintChecker you are unsure about whether or not the Commissioner can investigate your complaint, we encourage you to submit your complaint for consideration.
The ComplaintChecker applies to complaints about:
You can also make a complaint about:
For help or information please contact the Privacy Enquiries Line or submit your complaint.
It's important to remember:
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