Customer Reviews


129 Reviews
5 star:
 (100)
4 star:
 (14)
3 star:
 (7)
2 star:
 (1)
1 star:
 (7)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 

The most helpful favorable review
The most helpful critical review


74 of 78 people found the following review helpful
5.0 out of 5 stars One phone to rule them all?
If you are reading this, chances are that you have heard about the galaxy s4 and that it is a very real possibility for your next phone. I will go in depth into the features of this phone and I will compare it to the S4.

Design: this is the reason why I chose this phone. The industrial design is second to none. It is beautiful, smooth and cool to the touch. The...
Published 9 months ago by Chris

versus
9 of 12 people found the following review helpful
2.0 out of 5 stars Almost Great, Not terrible, definitely tricky.
Final Edit: I took my phone back to Sprint and had them exchange it due to the WiFi issue being unbearable. The WiFi on the new phone works perfectly. If you have a WiFi issue, and have all of the updates, exchange your phone asap.

Last thoughts: I definitely would not have purchased this device had I paid attention to the irreplaceable battery; I'm dreading...
Published 7 months ago by goukiman


‹ Previous | 1 213 | Next ›
Most Helpful First | Newest First

74 of 78 people found the following review helpful
5.0 out of 5 stars One phone to rule them all?, June 6, 2013
This review is from: HTC One M7, Black 32GB (Sprint) (Wireless Phone)
If you are reading this, chances are that you have heard about the galaxy s4 and that it is a very real possibility for your next phone. I will go in depth into the features of this phone and I will compare it to the S4.

Design: this is the reason why I chose this phone. The industrial design is second to none. It is beautiful, smooth and cool to the touch. The "chamfered" edges and curved back allow you to have a good grip on the phone while also allowing it to nestle into your palm. The phone has an aluminum unibody, but requires plastic so that the radios can get reception. To mold this plastic into the unibody, HTC uses a gapless manufacturing process that molds it perfectly into the aluminum. Let me say this: the time that was spent designing this phone and the manufacturing detail that went into crafting it is absolutely marvelous and shows when you hold and use the phone. The lines are clean and the phone has a premium feel in your hand. The only little issue I have with the design is that the home button placement and power button are kind of awkward to hit in normal use. You have to move your hand up and down the phone in order to reach them, but you do get used to this quickly. A small thing about the design: Sprint did not place any carrier branding on this phone making it look much more clean. Bravo Sprint! The Galaxy S4 uses a polycarbonate body. I personally don't have anything against plastic. However, the S4 has a smooth finish that makes the phone feel greasy when you hold it from the oils that accumulate on the surface. My last phone was a Galaxy S2 (with textured plastic so the oils didn't accumulate) and I loved it because I never worried about damaging it. I can't say the same for the One. I always fear that if I drop it, the phone will dent or scratch which will be very noticeable. However, my love for the gorgeous aluminum body and precise manufacturing far outweighs the fears that linger in the back of my mind of damage.
10/10
Display: the HTC one features an LCD 3 1080p display. What does that mean? It has as many pixels as your HDTV crammed into a 4.7-inch screen. The colors on this phone are accurate and pleasant to look at. Coming from an AMOLED screen (what is on the s4) to an LCD was a very big change. An AMOLED screen has much more vibrant and saturated colors, whereas the LCD has more true-to-life colors. Honestly to me, I really like the accuracy in colors and sharpness that the One provides. The S4 will provide the same sharpness, just with more vibrant colors. Truth is, more people like the AMOLED than the LCD, but it is all person preference. Here is what I can say: like the design, I believe that this screen is incredible and second to none. The color reproduction and sharpness just cannot be matched by other display technologies.
10/10
Camera: Here is where I begin to get mixed feelings about the phone. People argue "it's not 4 megapixels, it's 4 ULTRApixels.." Here is the truth: yes it is ultra pixels, but ultra is just a marketing term used to make people not look down on the fact that it is 4 megapixels and a megapixel is a megapixel. The fact is that the megapixel is the only metric that a consumer has ever been taught to gauge a camera by and more megapixels does not mean better images. In fact, a 4 megapixel camera takes a 2240 x 1680 picture. That is a good deal larger than a 1080p display. So what is the advantage of an ultrapixel over a megapixel? The answer is light. I won't bore you with the science of it all, but basically each pixel allows 300% more photons to be absorbed by the sensor, which leads to crisper images. Every pixel on the HTC one gets a more accurate snapshot of what it is photographing. Another advantage of the ultrapixel is since it lets in more light, it takes incredible lowlight shots. Where other cameras see darkness, the One can get a clear image. If you want to just use your phone to capture images for Facebook, instagram, snapchat, or even to show on a 1080p screen, the HTC will perform better than almost any phone on the market. However, if you want to edit your photos in something like photoshop or zoom in really far on them, this isn't the best camera. So the advantages of the One's camera: excellent image quality for the pixels that it has, phenomenal low light performance, rapid snapshots and fast storage. The disadvantages: it is only 4 megapixels. I have really mixed feelings about it. It is certainly a great camera, but I really wish that it could capture higher resolution. I cannot ignore, however, the amazing technological feat that is the ultrapixel and I applaud HTC for taking the phone in this unique direction. This camera at 8 megapixels would be the best smartphone camera to ever exist, but as it stands now, it is only good.
7/10
Reception, radios, and call quality: I have to be fair, my last phone, the S2, held onto a signal like no other phone. Maybe it is just the stark contrast of going from a phone that did such an excellent job to an average phone, but I have to say I am really underwhelmed by reception. I still can get reception almost anywhere, and this truly is not a large problem. This phone has a plethora of radios within: NFC, Bluetooth 4.0, wifi a/c (newest standard that I am impressed was included; makes this phone future proof for wifi), an IR blaster to control your TV, GSM (yes, GSM!) radios for global roaming, standard sprint CDMA radios, and 1900mhz LTE radios. I am really let down that sprint and HTC only have 1900mhz radios inside of this phone for LTE, and let me explain why. As Sprint builds out their 4G LTE network, they will be deploying in two frequencies: 1900 and 800. 1900 has its own set of advantages, but one disadvantage is that it doesn't have the best building penetration, 800 on the other hand does. By not including a networking technology that they will be deploying next year, HTC one buyers will have to "enjoy" a poorer network experience inside of buildings in comparison to those with 800mhz radios in their phones. This isn't a deal breaker, and 95% of the people with this phone wont even know the difference. Call quality is superb. What makes it so great is the noise cancelation that this phone has. I was in a crowded concrete stairwell and was practically shouting into my phone to overcome the perceived noise around me. The person on the other end asked why I was doing that. The noise cancellation was so good that they could hear me, even when I was talking in a normal voice. Props for that HTC. So for this lengthy section here is the rundown: lots of good radios, many future proof, but no 800mhz LTE, reception is acceptable but not exceptional, and call quality is superb.
8/10
Performance: This phone is seriously overpowered. It has a 1.7ghz quad core processor, that is more processing power than most computers have. Couple that with 2 gb of ram and you have a powerhouse. Combined with the very well optimized software, there is no hint of lag anywhere.
10/10
Software: HTC sense. Well it is sense. Some like it, some don't. I will probably root my phone and put on a stock rom. For those who don't though, this software is very clean and modern looking and also very optimized for the hardware so the system shows no lag. One thing is for sure: it is much better than touch wiz (samsung's software). My one minor quibble: the one is not running the most recent version of android, but that truly isn't a big deal as it has almost all of the same software features as 4.2.
9/10
Battery life: This phone has been regularly lasting me all day and I will plug it in when I get home at night or go to bed. I haven't really had any trouble with it, although others complain that they do.
9/10

Marketed specs: what's a gimmick and what is useful?
Ultrapixels: Useful. They capture incredibly crisp photos even though the megapixel count is low.
Zoe: Gimmick. I have yet to find a good use for this. If I want a bunch of high-resolution photos, I would just do the rapid capture and choose my best shot.
Blinkfeed: A useful gimmick. There are times when I go to blink feed to quickly get a look at news, but should it be your default home screen? No.
Boom Sound: USEFUL. This is one of my favorite features of the phone. Let me start by saying, I HATE beats. Beats in and of itself is the larges gimmick of all, it is just a customized audio filter. However, on the One HTC optimized the speakers and beats to work very well together. The result: The BEST phone speakers that you have ever heard. Is this a viable substitute for a good pair of headphones? Of course not. Will this sound FAR better, louder, and more dynamic that any other phone on the market? Hell yes.
IR Blaster: Useful. You can use this as a remote with your TV. I have mine set up and it is really useful when I cannot find the remote or when I am using my phone while watching TV.
Sense voice: Useful. The noise cancelation is really useful when on the phone.

Summary: The HTC one has quite a few competitors: the Nexus 4, iPhone 5, and Galaxy S4. For people looking into an android phone today it will probably come down to the S4 vs the One. Here are MY PERSONAL thoughts on it. The HTC One delivers many useful features with only a few gimmicks. Samsung on the other hand also has many useful features, but they also have many others that are gimmicks. Many of them make for a good sales pitch in a store but are impractical in day-to-day usage. The one area where the Galaxy S4 does win however, is on specs. It has a marginally better processor, slightly more modern ram, some additional sensors, and a larger battery. However, and this is my personal opinion, where the phone does not excel is in design. And this is why I chose the HTC one. Both have more than adequate power to get you through a two-year contract, but the One has the look and premium feel that you will enjoy for that contract. Will you like a Galaxy S4 if you get it? You probably will, but when compared to the superb design of this phone, I just think that it falls short. My honest advice? If you know what the difference between DDR3 Ram and DDR2 Ram, go ahead and get the Galaxy S4. If you have no idea what that it and enjoy a beautiful, clean device that is packed with features but not gimmicky, spring for the HTC One. I'm sure glad that I did.
Averaged score: 9/10 (rounds up to 5 stars)

Update 7/27/13: After 3 months of ownership, I have found my major quibbles with this phone. The one thing that I REALLY dislike about this phone is how loud the vibration is. Vibration is supposed to be a subtle thing, not something that is as loud as your ringtone (slightly exaggerated, but not by much). My other quibble is that the chamfered edge of this phone is incredibly prone to scratching. I have my phone in hand a lot, so often I will accidentally hit it on something. Those hits have translated into scratches. They aren't major scratches, but I am obsessive about the appearance of my device, so it really bothers me. Just figured I would let you guys know. I still feel the same about everything else about this phone and would highly recommend it!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


34 of 36 people found the following review helpful
5.0 out of 5 stars The ONE to Rule Them All, May 15, 2013
By 
Johnny Saigon� (Bangkok/Sydney/Saigon/LA/Waikiki) - See all my reviews
(TOP 500 REVIEWER)   
This review is from: HTC One M7, Black 32GB (Sprint) (Wireless Phone)
What is there to say about this phone? If I just write about it, I'm just going to ramble on and on. So to save everyone some grief, here are bullet points (my direct comparisons are to the iPhone 5, Samsung Galaxy S3 and Note 2, but mainly to the Galaxy S4):

The Good:

1) THE SCREEN: If there was such a better screen on a phone, I have not yet seen it. The iPhone 5 is lauded for its excellent screen, but at its current resolution, it trails behind the One's screen by far. Everything just POPS out at you. Even in direct sunlight, everything is CLEAR and BRIGHT. I really loved the Droid DNA/HTC Butterfly's screen, but once again HTC has outdone itself and given us a true masterpiece in 4.7" 1080p(468ppi) form. This is THE BEST screen on the planet right now - WOW!!!

2) THE DESIGN/HARDWARE: Why do most reviewers laud the iPhone 5's aluminum construction so much, when it chips and nicks so easily?? If you want a true masterpiece in design and craftsmanship, look no further. The One feels THICK and TOUGH. I don't have to worry about carrying this around case-less(except from drops, which is a whole other case). I will not be worried about this phone nicking and scraping like the iPhone 5. Personally, it may not have the flair of some of the Sony and Nokia phone of the past, but in totality the One has the best combination of design and craftsmanship. It oozes style and sophistication(*cough*Samsung*ahem*).

3) THE DUAL FRONT-FACING SPEAKERS: We have all been desensitized to the modern smartphones nowadays with their crappy, tinny, mono speaker. I remember the days of the Nokia n95 and n84 with their stereo speakers - whatever happened to phones after that? Whoever agreed to a mono/solo speaker with all the smartphones thereafter?? FINALLY, someone has the senses to come back to reality - thank you, HTC!. Trust me, your ears will thank you and you will realize all phones should have been made like this. Especially when you use ringtones/alerts that were specifically created for this phone, the sound is loud, immersive, expansive, and POPs into your ears. It's simply a re-revolution.

4) THE CAMERA: I don't use my phone camera to make prints from photos, I have my dedicated cameras for that. So to me, the paramount function of phone cameras is the convenience/accessibility - it has to be able to capture what I want quickly and clearly, with decent enough quality to post online. Therefore, the 4MP size in the One's camera does not bother me at all. Who cares if the camera isn't THE BEST phone camera ever? Because it is not, but it is a GREAT low-light shooter, and to me that's more important than pixel count. The sensors in the camera are bigger than other phone cameras, therefore, it can capture a lot more light, which in laymen's terms it can give you better photos in more situations than other phone cameras can. Also, the touch spot focus is almost instantaneous - this camera is quick, quick, quick!

5) For a near 5-incher, it's quite svelte, at least at the girth. It's easier to hold in the hand than the Samsung Galaxy S3/S4, and for sure a heckuva lot better than the Note 2. It fits in your hands nicely and securely, with just the right combination of size, weight, and balance.

6) The UI and software design is now very minimal and simplistic. For better or for worse, if you are used to the old Sense UI's, you will need some readjusting. Personally, I like this new one better. If you're a casual news reader, then you'll like new default home screen which displays a gathering of news sources - some of its own partners, some for your Facebook and Twitter, etc. - to form a Flipboard style of news reader. Personally, I'm a huge Pulse news reader fan, so I only use that.

The Bad and Ugly:

1) The battery is only 2300mAh - I wish it was bigger because I'm one of those paranoid people who always needs my phone at fully charged, just in case, of you know, something. But so far it's been holding steady at about 40% at the end of the day(from 9am-6pm). I check emails, read the news, text, Facebook, etc. throughout the day - I would say that I'm a moderate to heavy user. Another bad thing that I've noticed is it charges slower than most other phones.

2) Comparing features with the Samsung S4, the One is lacking. It's not a deal breaker, but for those who like fancy functions, the One will not make you as happy. The HTC One is very simple in its feature set. The one feature I miss most from the new Samsung phones is Smart Stay, where the phone can sense that you're looking at the screen, and won't dim/turn off the screen - that was a HUGE convenience for when you're watching a movie or reading the news.

3) Like I wrote earlier, the size is both good and bad, and it's also heavier than most similar phones. It's taller than the S4, and with the power button up on top, it's almost impossible to do one-hand phone operations without shifting your hand up and down to accommodate both the screen gestures and buttons. The buttons(power and volume) don't protrude enough to make it easy to press them.

All in all, I feel the combination of the One's screen, design/craftsmanship, and audio experience trumps over the Samsung S4's fancy functions. The S4's screen is almost just as good - AMOLED screens are known for their deep blacks and saturation, while the One's is much better in direct light. The S4 has a higher MP camera, therefore able to take better photos in broad daylight, while the One's camera is more versatile and MUCH better in low light conditions. The One has a much better audio experience, while the S4 gives you better convenience with its features - userability goes to the S4 for sure.
But in the end, considering the totality of things, I feel the HTC One provides me the best TOTAL experience, and is the king of the smartphones right now.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


33 of 36 people found the following review helpful
5.0 out of 5 stars HTC One - Back with a Bang!, May 18, 2013
By 
This review is from: HTC One M7, Black 32GB (Sprint) (Wireless Phone)
Is HTC on the verge a splashing comeback? HTC reminds me of Apple in mid 90s when they were struggling. People had ruled out HTC but they have come back with a bang! I upgraded one of my family phones to HTC One. I have a Galaxy Note 2, and recently used S4 for an extensive period. So at places I may compare with what I have experienced.

HTC One build is excellent, smartphone design absolutely amazing, and a delight to hold. Aluminum is used for the backplate and sides, making it an all-aluminum body. It certainly feels better than Samsung phones in some areas. The ergonomics and looks of HTC One are stunning. The screen size is certainly smaller than Note 2 and even S4.

4.7 in screen with a resolution of 1,920 by 1,080 pixels. Full HD 469 ppi (Corning Gorilla Glass 2, Gorilla Glass is the alkali-aluminosilicate sheet toughened glass manufactured by glassmaker Corning. Version 2 of Glass was introduced in 2012). The phone is thin and light. I highly recommend you to try it at a nearby store. Reading reviews do no justice to the phone; once you experience it, you will drool. I am happy there is a stiff competition between phone vendors. I don't have attachment to any one vendor. I am open to trying all vendors.

HTC One runs Jellybean Android 4.1.2, using HTC's Sense user interface, not sure if it will be upgradeable to version 5.0 "Key Lime Pie". We may see 4.2.2, or 4.3 version of JellyBean rumored for Google I/O in May 15-17 2013, just a week away as I write this review.

Key Notes:
* Quad-core Qualcomm Snapdragon 600 processor running at 1.7GHz with 2GB of RAM
* 802.11 a/b/g/n/ac support future proof for now. Note the support of "ac"
* GPS, NFC, gyro, accelerometer, proximity, ambient light
AWESOME speakers. Per HTC, stereo speakers come with amplifiers, and Beats Audio technology for deeper bass. HTC one also has 2 microphones for reducing noise.
* Camera is awesome; don't let the 4 MP fool you. It is the old photographer's adage. It is the not the megapixel, it's the sensor that matters! This camera is very light sensitive, and I was able to get great photos in low light situations.
* micro-USB port for battery charging supports MHL, so if you buy an adapter you can use HDMI. Lot of people are not aware of MHL and not widely popularized. Basically you can make your smartphone into a giant computer. Connect smartphones to HDMI monitors or HDTVs, use Bluetooth keyboard and mouse and control smartphone. Per Wikipedia "Mobile High-Definition Link (MHL) is an industry standard for a mobile audio/video interface that allows consumers to connect mobile phones, tablets and other portable consumer electronics (CE) devices to high-definition televisions (HDTVs) and audio receivers. The MHL standard supports up to 1080p/60 high-definition (HD) video and 7.1 surround sound audio while simultaneously charging the connected device." DLNA Support is also included. These are awesome features indeed, and not noted much.
* Just like the Samsung Galaxy feature, HTC One also works as an infrared sensor for controlling the consumer devices

Some cons:
* 32 GB/64 GB models , but Lack of microSD card support may come as an issue for some
* Battery cannot be removed (Li-Po 2300 mAh battery)
* microSIM card is released by punching a paper clip. Just like iphones. As battery is not removable, this design is adopted by HTC
* To Note: unlike international version, the Chinese models feature a removable back cover, featuring a Micro SD slot for storage expansion and dual SIM card slots. Dual SIMs are very popular in Asia not in US.
* Crapware/Bloatware. Why do the phone manufacturers think they are adding value by adding software like Blinkfeed which cannot be removed. HTC advertises as a feature, I view it as a nuisance. There are no alternatives except vanilla Google Nexus phones. ASUS adds its own extra software, Samsung has its own. I feel they at least make provisions to remove these crapware. Remember windows PC in late 90s loaded with all kinds of stuffs which no one ever used

I have tried following apps from my Play library and they just worked awesome.
Amazon Mobile
Android Status
Amazon Kindle (very sharp for quick reading, I use black background white text)
Androidify
Angry Birds (Space/Seasons)
Asphalt 7
Amazon App Store
Box
Car Maintenance Reminder Pro
Chrome
CNET TV
NAVIGON (from Garmin - offline maps), was AWESOME!
Google Navigation/Earth/Maps
Google Currents (nice way to read News)
Draw Something
Google Drive
Ebay
Linkedin
Google Music (I have over 10,000 songs/podcasts) and it is free!
Tapatalk (awesome forum browsing app)
OverDrive Media Console: Library eBooks & Audiobooks (public library consumption of media)
Microsoft One Note (legacy docs, skydrive of 25 GB is good)
Subsonic Music Streamer
Terminal Emulator (still need to use vi, yes this is it)
TweetCaster Pro for Android (excellent twitter client)
Twit.Tv
Google Voice
Plenty of Widgets - BatteryPro, SwitchPro

Please ask questions. I like when people ask questions as I get more chance to review and poke into! I will be glad to answer any questions.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


9 of 9 people found the following review helpful
5.0 out of 5 stars Best phone to date, June 19, 2013
Amazon Verified Purchase(What's this?)
This review is from: HTC One M7, Black 32GB (Sprint) (Wireless Phone)
Lets just start off by saying that I am one of those who switch phones every 6 months due to new technology, plus I need my head examined as my wife would say. I have had them all, s2, s3, s4, lg optimus g, g pro,ijunk 5. That's within past year just to give you guys an idea of my illness. This phone by far surpasses them all. Build, speakers, display, ease of use, headphones, I can go on and on. It feels like such a premium device in your hand, I have read about people having build quality issues, thankfully I wasn't one of them. I can see this being my regular daily driver for quite sometime. Nothing upcoming that I have read about will make me even blink away from the htc one. If you are contemplating , do not fear, you will be quite pleased.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


6 of 6 people found the following review helpful
5.0 out of 5 stars Perfect phone!, June 12, 2013
This review is from: HTC One M7, Black 32GB (Sprint) (Wireless Phone)
This phone is extremely fast and has a lot of features. I really like the HTC Sense interface as well. Every smartphone i've owned so far has been made by HTC, and they haven't dissapointed yet with reliability or build quality.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


10 of 12 people found the following review helpful
5.0 out of 5 stars Wonderful Phone!!!!, May 31, 2013
This review is from: HTC One M7, Black 32GB (Sprint) (Wireless Phone)
I did my research before buying this phone and it is fantastic! Very smooth, no lag what so ever. The audio on this phone is amazing! The headphones that come with the phone is also great, better than I thought they would be . Overall I give this phone a A+ well made by HTC .
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


4 of 4 people found the following review helpful
5.0 out of 5 stars Best Phone EVER!!!, June 21, 2013
Amazon Verified Purchase(What's this?)
This review is from: HTC One M7, Black 32GB (Sprint) (Wireless Phone)
This is the greatest phone ever....great graphics....super fast....audio is amazing....the camera is amazing....the whole phone and all its features are amazing....I HIGHLY RECOMMEND THIS AMAZING PHONE!!!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


3 of 3 people found the following review helpful
5.0 out of 5 stars Super phone!, June 17, 2013
Amazon Verified Purchase(What's this?)
This review is from: HTC One M7, Black 32GB (Sprint) (Wireless Phone)
The phone is awesome, l only wish that my carrier had better service; drop calls can be annoying :-). Super phone!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


7 of 9 people found the following review helpful
5.0 out of 5 stars Niceee Phone very Nice Loved Black Matte Finish, May 15, 2013
Amazon Verified Purchase(What's this?)
This review is from: HTC One M7, Black 32GB (Sprint) (Wireless Phone)
The HTC One isn't just the best smartphone the company has ever made, it's one of the best devices on the market. It blends the power and versatility of the Android platform with the sleek, stylish design and premium build of the iPhone. But don't be fooled, the One isn't just another Android phone with a pretty shell. UI of this phone is just very basic which is good at-least for me easy to understand. Menu for each app is little confusing but will use to it once you use it on ur daily basis.

I bought this Ultra Slim Matte Transparent Case trying to keep its beauty alive. But I think any nice looking phones always looks good without any case. This phone will give some really hard time to iPhone 5 I know many users now who want to buy HTC Black Phone specially and willing to trade off with iPhone 5 if you want to try it just list your HTC One make sure you say Black on the Craiglist saying that you want iPhone 5 you will get phone call/txt non-stop. Finally HTC did an awesome Job.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


9 of 12 people found the following review helpful
2.0 out of 5 stars Almost Great, Not terrible, definitely tricky., August 14, 2013
This review is from: HTC One M7, Black 32GB (Sprint) (Wireless Phone)
Final Edit: I took my phone back to Sprint and had them exchange it due to the WiFi issue being unbearable. The WiFi on the new phone works perfectly. If you have a WiFi issue, and have all of the updates, exchange your phone asap.

Last thoughts: I definitely would not have purchased this device had I paid attention to the irreplaceable battery; I'm dreading the low life expectancy of this device that is going to cause. The battery gets crazy hot, which is not good for battery longevity either. Otherwise, this is and OK tablet/phone.

Original:
I chose this phone over the Samsung Galaxy S4, and here is what I've discovered:

The Bad:

No MicroSD. What you get is all you get. With all major smart phones coming with MicroSD , I didn't even think to check. While this phone comes with a whopping 32G onboard, that's all you will ever have. And since my plan is through Sprint--there is bloatware already trimming the limited space. I had plans for my 32G mSD to make this a powerhouse media trinket--but it's simply not going to happen. With the 16GB on-board and 32 GB card, the original EVO 4g has significantly more memory than the One.

Cannot replace battery. Another item I took for granted--lesson learned. When this battery stops holding a full charge, this phone will be a brick. This is simply not an intelligent option, nor is it environmentally sound. Battery goes--purchase a new phone. This is one of the reasons I refuse to purchase Apple products--and now HTC is playing this game. Edit: Sprint sales informed me everyone except Samsung has claimed this is how all the new phones will be delivered (Not that Samsung won't, they just haven't announced they will).

Junk WiFi antenna. This machine simply cannot maintain connection to any WiFi source. This causes issues with downloading apps, watching Netflix, and time-outs on websites. Imagine someone randomly unplugging your computer when you are in the middle of something . . . all day long. Fun times. EDIT: No, the WiFi issues are not from the Power Saver function. They happen regardless of if Power Saver is on, and Power Saver has an option to not shut down data.

OS is not friendly for one handed use. There are several options that you have to use the top of the screen, away from the natural holding position of the phone. You will need to use the entirety of this large display to use the OS. Can be aggravating, and is definitely slow.

Microphone is placed in an idiotic area. If the phone isn't held just right your voice doesn't get picked up well. Also, I prefer to hold my phone on three sides, thus reducing the risk of dropping an expensive piece of equipment. The microphone is offset so if I hold it in my left hand, my finger covers it and no one can hear anything I say. Why doesn't it have the microphone built into the front alongside the bottom speakers? Even if it was in the center it wouldn't have the cover-up issue. Basically it was designed to be difficult to hold onto. (Edit, I use my left hand most of the time to hold the phone--not same issue with right hand)

Massive battery draining widget-home-screen that is mandatory. The home screen may be changed, but the widget cannot be removed. One slice of real-estate tab is useless thanks to HTC, and only 4 more tabs total may be added. Even if you don't select any feeds, the PoS widget keeps connecting to update. Terrible.

Buttons too flush with device. This does make the device look sweet, but it is unresponsive to button presses and the user needs to really pay attention to them. Especially the power button. Edit: these loosen up with use.

No manual. In the flyer it claims they put it online to be more "green" (cheap), but with poor signal and no house internet--useless.

The Good:

The screen is beautiful. Large real-estate with high dpi display makes viewing everything a pleasure.
Amazing camera. This simply has the best phone camera I have ever used. Video is astounding and the still images pop. The image capture is exceedingly fast, and the low-light functionality is unmatched in a phone. This alone is the best feature this device has to offer, and is the one thing I will miss terribly when I take this phone back. Edit: even with calibration, it is not as responsive or accurate as the EVO 4G.

Processor speed. This device is fast, fast, fast. It reboots quicker than anything else and flies through app startup and menu navigation. Heavily tabbed browsing doesn't even cause it to skip, slow, or jitter. Simply great power.

The power/USB outlet is back on the bottom of the phone! This thrills me and I hope it is a trend that device manufacturers re-embrace. This allows much easier use of the phone while it is plugged in, both when attached to media centers or use in hand.

The OK:

Light weight. This phone is comfortable and light weight even though it has a metal case. However, this is in part due to an irreplaceable battery.

Thin. This phone is wonderfully thin and fits nicely in all pockets--though see comment on battery.

Sound. The sound is good, and has decent max volume. Not quite enough for a road trip, more than enough for games. Sound is quite nice with headphones, but so was my original EVO. Beats is unimpressive overall--not a particular selling point, but nothing wrong with it either.

There are OS issues with the device I could go into, but if someone wants to alter their interface those issues would go away so I felt they ultimately weren't worth detailing. They are also likely to be on any comparable device.
The HTC One is a better device than the EVO LTE, but sadly doesn't compare to the sheer usability and friendliness of the original EVO.

This phone has most likely ended my love affair with HTC products. I purchased the original EVO when it was released, and after four years had to stop using it due to the screen going bad. I had purchased the EVO LTE when it was released just to have a newer, more awesome, smartphone--but had to return it to Sprint, due to the wireless antenna in the LTE was garbage and couldn't stay connected to Sprint's towers. Over a year later, I'm finding that HTC just doesn't want to recreate the pure success it had with the original EVO and it is time for me to move on to another manufacturer. I am going to replace my EVO screen and go from there.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


‹ Previous | 1 213 | Next ›
Most Helpful First | Newest First
ARRAY(0xac52ebdc)

This product

Only search this product's reviews
Send us feedback How can we make Amazon Customer Reviews better for you? Let us know here.