• 0Flight Updates

Contact Us - Customer Service


​​​​​​​​​​​​​​​​​​​​Proposals, comme​​​nts & "​​Thank You" notes rega​​​rding your flight​

​Customer Relations Department handles all aspects of your flight experience.

*Please note: for urgent matters regarding your future flights – please contact the UP Call Center.

​All the ways to contact us:​​

  • ​e-Mail:  contactup@e​lal.co.il​​

  • Phone:  +972-(0)-3-977-1060 or *5666 (if calling from Israel).

  • Address:
    EL AL Israel Airlines Ltd.​
    Customer Care Department 
    POB 41
    Ben-Gurion Airport, 7015001