26 of 28 people found the following review helpful
Thinking of buying Bosch, forget that and buy this!!,
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This review is from: Tefal Gv8461 Pro Express Autoclean Steam Generator (Kitchen & Home)
Last November I bought the Bosch TDS2569GB -
Bosch Professional Power 2800w Steam Generator Tds2569gb, 120g Shot Of Steam, 5 Bar, Permanent Refill Water Tank, Ceramic Soleplate based on reviews from Amazon combined with it being a Which Best Buy and of course bearing the Bosch brand name. This was to prove a mistake. From day one I didn't think the Bosch lived up to expectations in terms of ease of use, increased speed of ironing and overall quality of the product it was however our first venture into the Steam Generator arena so I thought maybe I was expecting too much. Soon after beginning to use it we noticed that the rest plate the Iron sits on started to crack and fall apart, eventually some 13 months into the 24 month warranty I decided enough was enough and contacted Bosch to arrange a repair. Imagine my surprise when they refused!! Lost story short, Amazon Customer Service was excellent, arranged to have the faulty unit collected and we have replaced it with this Tefal Unit. Instantly it addresses many of the failings of the Bosch unit. The Iron sits firmly on the base. There is a safety feature to stop the iron falling off. The coil wind feature is excellent. Storage for the steam hose is ideal. and the list goes on but most of all it irons 100% better and faster than the Bosch ever did. If you are thinking of buying the Bosch over this unit simply forget it and save yourself the disappointment!! |
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