Customer Service

Comments or Support Requests

E-mail us your comments or support requests. You can also find answers to common issues in our FAQ.

General Inquiries

For general inquiries, contact the Chronicle operator.

415-777-1111

Building Address and for Correspondence:

San Francisco Chronicle
901 Mission Street
San Francisco, CA 94103

Print Subscription

Subscribe to the San Francisco Chronicle, or login to Subscriber Services to register and manage your subscription, make a vacation hold, report a missing paper, order TV Weekly, or order back issues.

homedelivery@sfchronicle.com
415-777-7000

Vacation Holds

To temporarily stop your newspaper delivery while you're on vacation, please login to your account at our Subscriber Services website.

Web and eEdition

Ask a question or report a problem with the website or e-Edition: ultimateaccess@sfchronicle.com.


415-777-7000

iPad App

Ask a question or report a problem with the iPad app: ipadsupport@sfchronicle.com.

Contact the Newsroom or Submit a Tip

If you need to contact a newsroom department, consult our newsroom contacts list. You may also send a news story tip to metro@schronicle.com or call 415-777-7100.

Comment on Coverage

Submit comments via our Letters to the Editor submission form.

Place an Obituary

An obituary notice is a paid listing, often provided for you by the attending mortuary. If the mortuary does not place the obituary notice, you can place one yourself by via our online obituary form.

For more information and guidelines on personalizing an obituary click here.

Fax: 415-348-3080
Email: inmemory@sfchronicle.com
Mail to: In Memory
San Francisco Chronicle
901 Mission Street
San Francisco, CA 94103

When you submit:
Please provide your name, address, Phone number and the name and city of the funeral home or cremation society. This is for verification purposes only. Omission of any of this information will delay publication.

Deadlines for Publication:

Sunday through Friday next day deadline:
All obits must be approved and paid by 2:00 pm.

  • *EZAds submissions: 1pm for the next day's publication
  • *E-mail submission: Noon for the next day's publications

Saturday for Sunday deadline:
All obits must be approved and paid by 12:00 pm Noon.

  • *EZAds submissions: 12:00 pm Noon for the next day's publication
  • *E-mail submission: 11:00 am for the next day's publication

Copyright Permission

How do I obtain permission to reprint an article?

To obtain permission to reprint a Chronicle staff-written story, please contact the Copyright Clearance Center via the Internet. The address of their web site is www.copyright.com.

Most public libraries provide access to the Internet, if you do not have access at your home, school or office. After registering on the web, you will be able to access the Republication Licensing Service.

If you would like more information about the service, click on "services" and then "Republication Licensing Service" and then "user benefits." Also, you can get answers to frequently asked questions if you click on "help" and then "Republication Licensing Service."

If you have trouble using the service, please call Copyright Clearance Center at (978) 750-8400.

  • For Chronicle photo reprints and permissions for commercial use: 415-777-8428
  • For Chronicle graphics reprints and permissions: 415-777-6225
  • For any other questions on Article Reprint Permissions call (415) 777-6225
  • For use of the Chronicle logo, its content or related images for television or motion pictures: 415-777-6225 or chronperm@sfchronicle.com.

You may link to staff written articles on our web site at www.sfgate.com without permission and at no charge to you.

For permission to reprint Associated Press articles, please see this page.

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