Today, I would like to pat on the back Barclays staff – and in particular the friendly Paul Collins – at its all mod-cons branch on Kensington High Street, close to the London home of The Mail of Sunday. It’s not often Barclays staff get any praise. Indeed last week financial website moneysavingsexpert ranked the bank’s customer service the worst among 14 current account providers (First Direct, unsurprisingly, won the gong for best service). ...read
Jeff-Prestridge's recent articles
JEFF PRESTRIDGE: How to survive the bonfire of the Barclays cash Isas - flee to providers with better rates
From Bonfire Night (how appropriate) 1.6million of its customers will see the interest they receive from their cash Isa reduced as the bank consolidates its products. In total, 11 Isa plans will be done away with and everyone will be shuffled into its Instant Access Cash Isa (Issue 1) that pays interest of between 1.29 per cent and 1.49 per cent depending on how much you have squirrelled away. ...read
JEFF PRESTRIDGE: Rather than moan about parasites, Barclays must lance PPI mis-selling boil
It's a bit rich when this country’s banks, up to their necks in dirty deeds, blame their wrongdoings on others. Last week, we had Barclays, led by smooth-as-silk Antony Jenkins, deflect blame for its mounting bill for payment protection insurance mis-selling on to claims management companies. Banks have no leg to stand on when it comes to PPI. They are guilty as sin. ...read
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