DFPS Hotlines and Information Lines
| Hotline | Number | Availability |
|---|---|---|
| Texas Abuse/Neglect Hotline | 1-800-252-5400 or https://www.txabusehotline.org For reporting abuse, neglect, or exploitation of children, the elderly, or people with disabilities. |
24 hours a day, seven days a week. This number is available across the United States. |
| Foster Care and Adoption Information | 1-800-233-3405 For information on becoming a foster or adoptive parent through DFPS. |
8 a.m. to 5 p.m. Central Time, Monday–Friday |
| Child Care Information | 1-800-862-5252 For information about child care in Texas. |
8 a.m. to 5 p.m. Central Time, Monday–Friday |
| Texas Youth & Runaway Hotline | 1-800-989-6884 To provide peer counseling to youth and family members for family conflicts, delinquency, truancy, abuse and neglect, and running away. |
24 hours a day, seven days a week. |
| Office of Consumer Affairs Hotline | 1-800-720-7777 To make an inquiry or complaint about an existing DFPS case. |
8 a.m. to 5 p.m. Central Time, Monday–Friday |
| Abuse in Mental Health/Mental Retardation Facilities | 1-800-647-7418 To report abuse, neglect, or exploitation in Mental Health/Mental Retardation facilities. |
24 hours a day, seven days a week. |
| State Auditor’s Fraud Hotline | 1-800-TX-AUDIT To report fraud, waste, or abuse of state funds |
24 hours a day, seven days a week. |