Our Privacy & Security Statement describes the information we collect about you, as well as why and how we use it. We also explain the choices you can make about how we collect and use your information.
Frequently Asked Questions
What information is collected?
We collect information from you that you provide when you login, join our mailing list, register with us, place an order, or participate in a contest, promotion or survey. Categories of information collected include your name, email address, postal address, phone number and credit card number. In addition, we may maintain a record of your purchases from HRJewelshop.net We may also acquire names and mailing addresses for select mailings from third parties. On occasion, we may combine information you provide with other demographic information available to us.
How is my information used?
When you make a purchase from HRJewelshop.net, we use your information to process your order and to answer your questions about the status of your order. We may use the information to provide you with periodic emails and mailings about HRJewelshop merchandise, services and promotions. We may also send you emails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our online store and your shopping experience. If you request a catalog from us, if you register with us, or if you purchase from us online or over the phone, you have the option to request marketing materials from us, and we may send you notices about our merchandise, services and promotions through mail.
How do I remove my information?
If you would prefer not to receive our emails and/or mailings-just let us know. You may submit your request to unsubscribe directly at HRJewelshop.net. In addition, if you have received an email from HRJewelshop, you may also reply with the word “unsubscribe” in the subject line. You may also contact us as follows:
By Email: customerservice@hrjewelshop.net
By Phone: +212-391-5860
By Mail: HRJEWELSHOP CLIENT SERVICES
55 west, 47street, S1140
New York NY 10036 USA.
Please include your name and address as it appears on the email or postal mail you received from us and indicate “Do not contact me by (email) or (mail).”
Your request may take up to 10 business days to process, and you may receive email or postal mail in the meantime. Your removal request, along with your name and address will be stored in a “do not contact” file to ensure that we can honor your request. Please note that if you make subsequent purchases from our website, we will confirm your order by email, and we may need to contact you by phone, email, or postal mail with other questions regarding your order.
Will my information be shared?
To respect your privacy, HRJewelshop will not sell or rent the personal information you provide to us online to any third party. HRJewelshop only shares information about our clients with affiliated companies and reputable third parties to provide better service to you. These services may include maintaining and managing customer information; providing customer services; taking and fulfilling orders; conducting HRJewelshop promotions and surveys; and communicating effectively with our clients. We do not authorize those third parties to make any other use of your information or to send you unsolicited email. In addition, HRJewelshop may share information that our clients provide with specially chosen marketing partners. We also may share aggregated statistical or demographic information about you with third party companies in a manner that does not reveal your personal identity.
When HRJewelshop conducts contests, sweepstakes, promotions, and surveys, or joins with other companies to do so, clients who choose to participate may be asked to provide personal information. HRJewelshop and the other participating companies may use this information for such purposes as notifying winners and fulfilling promotional obligations, and may also cross reference customer databases to identify common customers. Information from these activities may be used to explore future promotional opportunities or fulfill contractual obligations. Even if you have chosen not to receive email or postal mail from HRJewelshop prior to your participation in a contest, sweepstakes, promotion or survey, you may still receive information from HRJewelshop in connection with such activity if you register for or participate in it. You may choose not to participate in contests, sweepstakes, promotions or surveys if you do not wish to receive information from HRJewelshop or share your information with HRJewelshop and the other companies sponsoring such activities.
If you are visiting HRJewelshop.net through a link from another website or search engine, information about your visit to HRJewelshop.net may be collected by the provider of the other website or search engine. We encourage you to review the privacy policies of these other websites or search engines. You may avoid disclosing your information to these other websites or search engines by entering HRJewelshop.net directly into the address field of your internet browser.
How do I access or change my information?
If at any time you want to change or review the information you have provided, simply sign on to HRJewelshop.net and click on “Login/Register” on the navigation bar. You will then be able to change any information stored in your account. Be sure to click “Save” when you complete your changes.
You can also change or access this information by calling 888 9 HRJEWELSHOP, or by sending an email to customerservice@hrjewelshop.net. Please be sure to include or have ready your full name, address, phone number and email address.
What are cookies? Does HRJewelshop.net use cookies?
Cookies are bits of information that are automatically stored on your computer’s hard drive to recognize your preferences in order to make shopping easier. HRJewelshop.net uses cookies to help us personalize your shopping experience and keep track of your order as you shop in our online store. Your cookie also allows us to recognize you when you return to our site and provides you with access to your account information. Cookies do not contain any personally identifiable information, such as your name, address or any financial information on your computer.
HRJewelshop may use reputable third parties to provide services to us, such as to help us measure the effectiveness of our advertising and how visitors use our site, and these third parties may also use cookies on your computer. HRJewelshop.net respects your right to choose whether to be included in the services that these third parties provide.
You can refuse cookies by turning them off in your internet browser. In order to disable cookies, please consult your browser’s help section for instructions. If you turn off cookies, however, you will not be able to purchase from our website, as we will not be able to track your online order. You may still place an order by calling us at 888 9 HRJewelshop
How does HRJewelshop.net make sure my order information is secure?
Once you enter the checkout page, your computer will begin communicating with our server in secure mode. You can determine the security of your connection by looking at the bottom of your internet browser window after you have accessed our website-SSL technology is active if there is a solid key or a closed lock. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the site address will change from “http” to “https”.
Does HRJewelshop.net link to other sites?
The HRJewelshop.net website may include links to other websites that are not under our control. These other websites have their own policies regarding privacy that you should review. HRJewelshop has no responsibility for these linked websites.
How does HRJewelshop.net protect children’s privacy?
HRJewelshop is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13 years of age. HRJewelshop does not sell products for purchase by children.
What if there are changes to this Statement or if I have other questions?
HRJewelshop may update the Privacy & Security Statement from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because by visiting our website, you agree to accept any such changes to these policies. Except as otherwise mentioned herein, this Privacy & Security Statement only addresses the use and disclosure of information we collect from you on our website.
If you have any questions about our Privacy & Security Statement, please contact us:
By Email: customerservice@hrjewelshop.net
By Phone: +212-391-5861
By Mail: HRJEWELSHOP CLIENT SERVICES
55 west, 47street, S1140
New York NY 10036 USA.
Effective as of Dec 8, 2007