Contact us

Most common questions

• How do I obtain more details about properties listed for sale/to rent?

  +
  If you would like more information or to arrange a viewing for any property listed for sale or to rent on our website, simply select the 'Contact agent' link for the relevant property or call the telephone number displayed to contact the estate agent or developer who is marketing it.
• My home is for sale via an agent but it is not listed on PrimeLocation. Why?

  +
  If your agent lists their properties on PrimeLocation, then it should appear on our website as soon as your agent has uploaded it to our database. If your agent does not list their properties on Zoopla, you should request that they do so in order to maximise exposure for your property and enhance your chances of a successful sale.
• How do I setup a property alert?

  +
  To sign up to a property alert simply perform a search on PrimeLocation with your criteria and select 'create email alert' which you will find at the top of the search box after you have conducted your search.
• How do I unsubscribe or change account details?

  +
  You may find a solution to any of your account related problems in the MyPrimeLocation section of our website:

  • If you wish to amend your account details you are able to do so by selecting 'Edit' under MyAccount.
  • You may unsubscribe or update your email preferences at any time in the MyPrimeLocation section of our website by selecting email preferences and following the instructions.
• How do I change the location of property market updates I am receiving from you?

  +
  You may add to or amend any of the areas you are monitoring on PrimeLocation in the MyPreferences section of MyPrimeLocation.

Please review our Help section for more frequently asked questions. If you still require assistance, please complete the contact us form below.

Please note that only agents and developers can advertise properties with us. Find agents

Estate agent or developer? Member support