The shocking moment airline employee loses her cool during airport chaos in Italy and SHOVES a passenger
- A fire broke out at Rome's Fiumicino Airport last week causing delays
- Video shows a passenger being pushed back by an Alitalia employee
- The clips also shows two members of staff breaking up an argument
As a blaze broke out in a pine grove near Rome's Fiumicino Airport, a blazing row erupted inside the terminal with an airline employee filmed losing her cool and shoving a passenger.
Tensions were running high at the airport last Wednesday as all departing flights were suspended.
Instead of restoring calm and order, the female Alitalia employee can be seen pushing an approaching male passenger backwards to the surprise of the surrounding crowd.
A video has emerged of passengers demanding answers from staff, only to have an irate female Alitalia employee shove an approaching man
The clip, uploaded on YouReporter.it, initially shows the female member of staff talking to waiting passengers.
A man can be seen walking up to her and raising his voice. shouting 'shut up! Shut up!'
Losing her professionalism, the employee, who wished to remain anonymous, swiftly shoves the man backwards without appearing to reason with him first.
The crowd starts to jeer, with one lady clapping her hands at the tense situation.
Speaking to Il Messaggero, the employee defended herself, saying 'I thought he was going to hit me'.
She added: 'He was really threatening. Both my boss and I were encircled by angry passengers.'
Further chaos is witnessed as the camera pans to two males in a heated argument.
Two female attendants rush to intervene, breaking up the men's dispute which is being watched by a crowd of onlookers.
MailOnline Travel has contacted Alitalia for comment.
A man can be seen walking up to a female member of staff raising his voice saying: 'Shut up! Shut up!'
Losing her professionalism, the employee, who wished to remain anonymous, swiftly shoves the man backwards, without trying to reason with him with him first
Rome's Fiumicino airport was forced to suspend all flights for around two hours due to the fire spreading smoke on the runway.
Italian airline Alitalia said the airport was 'fully operational again' after firefighters gained control of the blaze following the afternoon shutdown, but many take-offs suffered delays into the night.
Interior Minister Angelino Alfano confirmed that an investigation had been opened after authorities found that the fire started in multiple places, leading them to believe it was started deliberately.
Rome's Fiumicino airport was forced to suspend all flights for around two hours last Wednesday due to the fire spreading smoke on the runway
Several flights were delayed for more than four hours, a French tourist named Lise told AFP as she waited for her flight to Paris, which was delayed by over two hours.
Clouds of grey smoke blown by strong winds had briefly grounded all flights at the capital city's biggest airport.
Teams of firefighters raced to tackle the fire in a pine grove in Focene, next to the airport, which spread to engulf several vehicles in a nearby carpark.
Italian airline Alitalia said the airport was 'fully operational again' after firefighters gained control of the blaze following the afternoon shutdown, but many take-offs suffered delays into the night
Two fire-fighting planes and two fire-fighting helicopters were dispatched to battle the blaze.
Fiumicino mayor Esterino Montino said the blaze had stretched to about one kilometre in width.
'The fire seems to have started in two or three different places,' he added.
In May this year thousands of holidaymakers were left stranded in Rome after their flights were cancelled when the airport went up in flames
Back in May this year thousands of holidaymakers were left stranded in Rome after their flights were cancelled when the airport went up in flames.
Fiumicino airport was closed and all domestic and European flights were cancelled after a fire reportedly broke out in a coffee bar in Terminal 3 shortly after midnight.
Flames two storeys high engulfed the air-side area of the airport and a thick pillar of smoke pouring from the roof could be seen for miles around.
Fiumicino airport was closed and all domestic and European flights were cancelled after a fire reportedly broke out in a coffee bar in Terminal 3 back in May
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