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Troubleshooting Tips

Why do I occasionally hear noise or static at the beginning of a composition?

Occasionally you may hear brief noise or static when playing a WolframTones composition. This is the result of a bug in QuickTime 7.x and can be fixed by changing the MIDI settings in QuickTime.

  1. Open QuickTime by going to Start > All Programs > QuickTime > QuickTime Player
  2. Go to Edit > Preferences > QuickTime Preferences.

    QuickTime Preferences

  3. In the QuickTime Preferences window go to the Audio tab.

enable General MIDI

  4. In the Audio tab setting go to the drop-down menu in Music Synthesizer and choose General MIDI.
  5. Click OK.
  6. Close the QuickTime player.
  7. Restart your browser.