American stops flights to 3 airports amid computer woes

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Planes destined for three major U.S. hubs were being held on the ground
Flights were held at their departure airports from 12.30pm to 2.15pm EDT
FAA reported the ground stops were due to a computer-systems problem
Company spokesman said airline didn't immediately know the cause
The airline told DailyMail.com that 291 flights were delayed in total

Published: 12:40 EST, 17 September 2015 | Updated: 14:50 EST, 17 September 2015

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A computer problem has delayed thousands of passengers booked on American Airlines flights heading to three of the country's largest airports today.

Planes destined for Dallas-Fort Worth International Airport, O'Hare Airport in Chicago and Miami International Airport were held on the ground for almost two hours due to the technical issues.

American Airlines spokesman Casey Norton said the company did not immediately know the cause of the outage.

American Airlines has grounded flights heading to Dallas, Chicago and Miami because of a computer-systems problem (a file photo shows an American Airlines plane at O'Hare Airport in Chicago)

Planes headed to Chicago, Dallas and Miami were held at their departure airports from 12.30pm to 2.15pm EDT.

The airline informed travelers on Twitter that technical issues had now been resolved and flights would be taking off 'soon' but delays are expected to continue.

'We’ve resolved connectivity issues that caused challenges at DFW, ORD and MIA,' the message from American Airlines said. 'We’re sorry and will have you on your way soon.'

O'Hare International Airport added on Twitter: '@AmericanAir reporting that computer issue @ ORD is resolved, but delays expected while normal ops resume. Contact carrier for more info.'

According to flight-tracking website FlightAware.com, some 262 flights on American Airlines have reported delays and five were canceled.

American Airlines confirmed to DailyMail.com that 291 flights were delayed in total due to the outage.

A spokesman that the number is out of 1,553 mainline and regional departures for the day from the three airports in question.

In a statement, American Airlines apologized to its customers for the inconvenience.

The Federal Aviation Administration said American planes destined for Dallas-Fort Worth International Airport, O'Hare Airport in Chicago and Miami International Airport are being held on the ground

At around 2.14pm EDT, the American Airlines Twitter account said that technical issues have now been resolved

It comes at an awkward time for American Airline Group Inc. - the world's biggest airline.

In less than a month, the company plans to complete combining the reservations systems of American and its US Airways subsidiary and retire the US Airways brand.

But combining technology systems is a difficult feat that has tripped up other airlines, notably leading to several outages at United Airlines after it merged with Continental Airlines in 2010.

United suffered two major outages this summer.

American has made meticulous plans to avoid a similar fate. Among other moves, it will reduce flights to lighten the load on its network while it combines the two reservations systems.

DailyMail.com has contacted American Airlines for comment.