'All you had to do was refund my upper class ticket': Bella Thorne, 17, rages at Virgin after plane wing clips fence and she and Bella Hadid get 'stranded' at JFK for 14 hours 'with no where to rest'
- Incident happened as Virgin Atlantic flight was being moved from gate
- Port Authority of New York and New Jersey said there were no injuries
- The 276 people on board bused back to terminal and apologies were made
- Supermodel Bella Hadid, actress Bella Thorne and actor Gregg Sulkin were among those on Flight 26
- Hadid tweeted to her thousands of followers that 'My plane just hit a wall'
- Thorne shared an image of the trio relaxing in massage chairs at JFK
- Actress slammed Virgin Atlantic on Twitter for being 'stranded' at airport
After making light of her flight delay at New York's John F. Kennedy Airport by getting a chair massage with fellow celebrities, actress Bella Thorne slammed Virgin Atlantic on Twitter for 'being stranded' for '14 hours.'
A London-bound plane about to take off from the JFK Airport was grounded after its wing hit a fence on Saturday at 8.30am while being pushed back from the gate by a tug.
The Port Authority of New York and New Jersey said there were no injuries on Flight 26.
Also on board the plane were supermodel Bella Hadid and Thorne's boyfriend, actor Gregg Sulkin.
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The Virgin Atlantic plane clipped a fence as it prepared to take off from JFK airport in New York
A passenger on the aircraft snapped this photo of the incident from inside the London-bound aircraft
Despite the scary situation, Thorne shared a photo to Instagram that appeared to show the trio of young celebrities to be in good spirits while relaxing in large massage chairs in the airport.
It seems as though the relaxing moment didn't last long as Thorne, who is 17 years old, took to Twitter hours after sharing the photo and slammed Virgin Atlantic for leaving them 'stranded at the airport for 14 hours with no where to rest and no other options for flight.'
The actress, who is also a singer and model, said on Twitter that Virgin Atlantic 'is the worst airlines in the history of airlines' and that she 'strongly' suggests people to 'never ever fly with them.'
The 'My Own Worst Enemy' star tweeted to her more than six million followers that the airline 'risked' their lives 'with poor airport skills' and left them to 'fend' for themselves.
Actress Bella Thorne (center) shared the image above of Bella Hadid (left) and Gregg Sulkin (right) sitting in large massage chairs at the airport after the incident to Instagram
Bella Thorne (right) and Gregg Sulkin (left) were aboard the London bound flight on Saturday. They are pictured here attending the 2015 Harper's BAZAAR ICONS Event at The Plaza Hotel on Wednesday
Upset: Actress Bella Thorne sent the above tweet after sharing a cheeky image to Instagram hours earlier appearing to show her in good spirits following the incident
Angry: The actress slammed Virgin Atlantic in the tweet above saying they are the 'worst airlines in the history of airlines'
She also pointed out that there were several other flight options and suggested that Virgin Atlantic 'refund' her 'upper class ticket' so that she could purchase a flight on American Airlines.
Speaking to Mail Online, Thorne shared she tweeted about her experience because she knows other customers were affected by the airline's actions.
She said that the airline apologized to her, but did not offer her a refund and instead booked her on a flight that departed JFK later in the evening on Saturday.
Thorne added that her intention was 'never to make a fuss' and to just get the situation resolved.
Another passenger, who was on his way home to London, told PIX11 that 'it looks like ground staff weren't paying attention' at the time of the incident.
The passenger said the 'plane shuddered as it hit the wall.'
Twitter rant: Thorne continued by sending the tweet above saying that the airline 'risked' their lives
Options: The 17-year-old actress claimed that there were other flights and options to get on another flight in a 'normal situation'
Refund: Thorne sent the tweet above to the airline company suggesting that all they had to do is 'refund' her 'upper class ticket' so she could buy a ticket for a different flight
Another passenger Carson Ross, 29, shared with the New York Post what it felt like on the plane when the wing tip hit the fence.
'The plane was backing out... about 50 feet I felt a jolt and the engine cut off right away,' Ross said.
'We sat for an hour and the story kept flip-flopping.
'Finally they said they are bringing stairs and we are to get off because they don't want to move the plane.'
Port Authority spokesman Steve Coleman said the 276 people on board were bused back to the terminal.
Supermodel Bella Hadid was on board the aircraft and posted to Twitter that 'My Plane just hit a wall'
Bella Hadid was on the London-bound flight when it hit the a wall at JFK on Saturday morning. She is pictured here attending the 2015 Harper's BAZAAR ICONS Event at The Plaza Hotel on Wednesday
A Virgin Atlantic spokesperson said the crash was a cause of 'a miscalculation by the tug'.
'The VS26 departing from JFK to London Heathrow today returned to the gate after a miscalculation by the tug caused minor damage to one of its wing tips.
'All customers have disembarked the aircraft and our teams are working hard to get our customers on their way as soon as possible.
'Safety is our number one priority and we would like to apologize for the delay and any inconvenience caused.'
Crunch! Passengers posted photos of the wing clipping the fence to Twitter
Aviation expert Phil Derner told the New York Post that the incident was 'the most minor of incidents in aviation.'
'It's like bumping the curb with your tire when you're parallel parking,' Derner said.
A number of passengers posted photos to Twitter showing the plane's right wing tip pushed up against the fence.
Flight 26 had been scheduled to depart for London at 8.15am.
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