If you can't find the answer to your query on the FAQ's page then please email us. This is the most effective way of contacting us as we can ensure that your enquiry is passed to the most appropriate person in the Global SIM support team.
Our Customer Service is staffed by English, French, German, Italian, Portuguese and Spanish speakers. We're here to help you 24 hours a day, 7 days a week.
To speak with a Customer Service representative, dial 154 direct from your Global SIM (charges will apply) or dial the toll-free number (from a landline or payphone) for the country you are calling from
| Australia | 1-800-094-747 or 1800-795-252 |
| Canada | 1888-513-8804 |
| France | 0805-113-721* |
| Germany | 0800-000-6484 |
| Hong Kong | 30-518-199* |
| Ireland | 1800-992-363* |
| Italy | 800-985-675* or 800-987-324 |
| Japan | 0053-112-1399* |
| Netherlands | 0800-020-3235* |
| New Zealand | 0800-445-108* or 0800-447-870 |
| Singapore | 800-120-3480* |
| Spain | 800-099-665* or 800-098-936 |
| Sweden | 0200-888-074* |
| United Kingdom | 0800-028-2402 or 0800-376-2370 |
| United States | 1888-310-4168 or 1-888-513-8804 |
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