During a recent visit from my daughter, I spotted water leaking from the kitchen ceiling. After taking a bath, she had pulled out the plug and water began to drip through to downstairs. I called British Gas, as I pay for their HomeCare policy, which includes plumbing repairs. It costs me £34.57 a month in all. ...read
Tony Hazell for the Daily Mail's recent articles
ASK TONY: We found old sweets down the side of our 'new' sofa - and DFS will not give a decent discount despite admitting it had been bought and used for NINE months
We bought a matching two-seater and a three-seater sofa from DFS. We were told they were ex-display. Our sales contract illustrates this statement. After the sofas were delivered, we noticed some fluff and dust which suggested they had not been cleaned. Then, to our surprise, we found various bits of detritus down the side cushions, including the remains of what appeared to be a sherbet sweet. ...read
ASK TONY: Virgin Media is charging me £220 to buy myself out of a contract when I move house - what can I do?
I have a TV and broadband package with Virgin Media and am halfway through my contract. I am due to move house next month and Virgin doesn’t offer services at the new address. They say I have to pay £220 to buy myself out of my contract, but this doesn’t seem fair when I haven’t made the decision to cancel it. Can you help? ...read
August 2015
July 2015
- My insurer says I must show I have taken advice before I cash in my £41k pension pot, is that right?
June 2015
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