How 6 in 10 homes pay too much for heating... even though switching to a cheaper deal takes minutes

How 6 in 10 homes pay too much for heating... even though switching to a cheaper deal

Our investigation has discovered how it is only the threat of price rises or political intervention that prompts higher than average numbers of homeowners to move to a different provider. Four million fewer energy deals were switched last year compared to 2008, despite industry attempts to persuade people to move to a better tariff.

The price of not switching: Loyal broadband and home phone customers see their bills leap by £103 in just four years

Broadband customers who have failed to review their annual deal and switch providers have seen their bills rise by 40 per cent on average since 2011 - from £258 a year to £361.08

The small print that says you CAN quit TalkTalk: Hacked telecoms giant is refusing to let customers leave without paying... but we found a loophole

The small print that says you CAN quit TalkTalk: Hacked telecoms giant is refusing to let

Angry customers have been trying to escape their contracts with TalkTalk since the firm revealed last week that it had been the victim of a cyber attack which led to personal data and banking details being accessed. It was the third attack in 12 months. But those who have attempted to quit have been told they must pay hundreds of pounds to break their contract early.

'We've brought Lindisfarne Castle into the 21st Century': Two months until sun sets on solar panel grants

'We've brought Lindisfarne Castle into the 21st Century': Two months until sun sets on

Castle steward Nick Lewis oversaw the £45,000 project that resulted in 48 panels being placed out of view on the east roof. He says that without the feed-in tariff payments the project would never have got off the ground. We explain why you must act fast if you want to join the solar party before the lights go out for good.

Yorkshire and Humber residents can save the most in the UK by switching energy supplier - and at £302 that's three days' pay

The benefits of switching energy bills for different households across the UK have been laid out by MoneySuperMarket - and those in the North and Scotland dominate the top five.

Energy saving tips: Should you turn off radiators in rooms you don't use or will that drain heat from the rest of the house?

Pink piggy bank with radiator on the white backround.

I want to turn off radiators in rooms that I don't use to save energy and money. But I'm worried that the cooler rooms will drain warmth from the parts of the house I do heat.

'I'm careful but phone contracts were still signed in my name': As cyber-attacks become more sophisticated, we look at how to protect yourself from...THE DARK WEB

How to protect yourself from THE DARK WEB as cyber-attacks become more sophisticated

TalkTalk is the latest victim of a cyber attack, compromising the bank details of four million of its broadband and phone customers. But it's not alone, according to a former MI6 officer who warns of 'mushrooming' losses for companies and a greater risk to consumers. Married IT security consultant Tom Chantler (pictured) is confident he has never given anything away that would result in his bank account being raided. But the 39-year-old, who lives near High Wycombe, Buckinghamshire, discovered in May that contracts for top-end mobile phones had been taken out in his name.

'Cashback site saves us money at LOTS of stores': How to make a loyalty scheme work for you

M&S; has just launched a rewards scheme called Sparks. We compare it against rival loyalty deals and awards each scheme a star rating. Josie and Fatih Ertas are big users of loyalty schemes.

Tesco launches new price match promise to cut bills at the checkout if shopping is cheaper at Asda, Sainsbury's or Morrisons

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Tesco has launched a new price match promise, pledging to give customers an immediate discount on thousands of branded items if they could have shopped for cheaper elsewhere.

Sky hikes line rental again to £17.40 a month as costs rise by an inflation-busting 60% in just five years

Line rental costs will be £208.80 per year opposed to £132 five years ago as the media giant follows rival telecoms providers who have announced a round price rises.

Runaway cows, paint-licking horses and low-flying ducks: Craziest car insurance claims revealed   

More than 500 claims involving animals were made to the over-50s insurer Saga last year including a motorist who suffered £800 damage when a cow escaped from an agricultural show.

Bungling Scottish Power still owes customers thousands months after it won our wooden spoon winner

Bungling Scottish Power still owes customers thousands months after it won our wooden

The company, owned by Spanish giant Iberdrola, is struggling to clear a logjam of complaints triggered by a botched £200 million computer upgrade. More than 18 months after Money Mail revealed it was having problems, complaints are still pouring into Money Mail's postbag. Among the disgruntled customers are Lynne McCaughey and her daughter Cate, 12, (pictured).

ASK TONY: I've paid £28,000 for life cover on a plan I bought in 1985 - so why is it now worth only £2,000? 

ASK TONY: I've paid £28,000 for life cover on a plan I bought in 1985 – so why is it now

I have a life cover plan with Old Mutual Wealth to pay out on the first death of my wife or myself. When I bought it on October 1, 1985, the premium was £15 per month with life cover of £27,757. Payments have risen to £165.27 per month. In July, I was told that if I wanted the same cover, I would have to increase my payments to £395.76.

Energy bills: Could you cut your bills by switching and where are the best deals?

Energy bills: Is it really worth switching and where are the best deals?

With an avalanche of price rises from the 'big six' energy providers, now is the time to review your energy tariff and consider locking in to a best-buy fixed-rate tariff before energy companies pull them from the market.

Want an iPhone 6s or just happy with any old smartphone? How to cut your mobile costs whatever you choose

Want an iPhone 6s or just any old smartphone? How to cut your mobile costs

The latest smartphone, such as the iPhone 6s, is a must-have item for many - but others are simply happy with something that works. But whether you want the latest hot property or just any old handset, it can be hard to compare the real cost of phone packages. We reveal how to save a packet.

I want a new TV, phone and broadband deal but hidden line rental costs more than double the price - is this allowed?

It can be hard to know exactly what you are being charged for a media package - but total costs do not have to be displayed in the headline figure as long as they are made clear elsewhere.

30 days to get your money back and protection on digital downloads: What you need to know about the Consumer Rights Act shake-up

Shoppers have been handed new rights to demand a refund, get compensation and return faulty goods thanks to a shake up of the Consumer Rights Act that comes into force from today.

Want life cover? You may need to send a selfie to your insurer for clues about your health

Want life cover? You may need to send a selfie to your insurer

Some of Britain's biggest firms are racing to snap up computer programs which can analyse a photo and tell whether someone is a smoker, has been ill or is likely to have a shorter than normal life expectancy. It's all part of a growing scientific field called facial analytics, which is taking off in the U.S. It is based on the theory that the faster someone ages physically, the shorter their expected lifespan.

I hired a removal company through AnyVan website and the van arrived - but not before a phony driver had turned up and swiped my £3k piano...

I hired a removal company via the AnyVan website to move my £3,000 Yamaha U1 Piano. However, a fake one turned up and stole my piano. It is being investigated by the police. What else can I do?

How to get a cheaper smartphone: The essential guide to getting a new phone without breaking the bank

Don't just stick with your provider - you may ending up paying £100s more. We explain how to be smarter when it comes to picking your phone.

Fix your bills: how to cut your everyday costs and keep saving money all year round

Fix your bills: how to cut your everyday costs and keep saving money all year round

Needlessly overpaying for gas and electricity, mortgage payments, home phone, broadband and car and home insurance costs can take its toll - adding up to tens, if not hundreds, of pounds every month. Overhauling your bills can potentially save you thousands of pounds, we deliver all the tools and tips you need in one place.

   

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