Your Guided Tour to the New WSJ.com

 

I am delighted to welcome you to the new WSJ.com. Guided by subscriber feedback, we’ve worked to create an immersive digital experience that elevates the way we deliver the news. We have applied this thinking to our recent app releases, and the new WSJ.com is the culmination of those efforts.

The new site is much more visual in nature, showcasing our multimedia reporting, while improving our site performance in the process. We have also overhauled our market-data tool with a sleek new design that integrates data points critical to the modern investor. Most important, the overall news experience is streamlined and consistent across every device, wherever you may be.

I hope you enjoy the new experience. You can look forward to more enhancements over the coming months.

Sincerely,
Gerard Baker

Gerard Baker



Designed for any screen

From your phone to your tablet to your laptop, our new design gives you a consistent experience across each of your devices.

Streamlined navigation

The content you want is now easier to find—from breaking stories and popular sections to scanning the latest videos and photos.

Scan market data seamlessly

The new expandable market­-data drawer allows you to get a comprehensive real­-time view of the markets by region, including rates and currencies.


Quote search

Get quick access to stock quotes by simply typing in company names or symbols into our integrated search bar.


More than one way to tell
a story

The new WSJ.com is built to meet your needs. You get all your favorite sections plus the Journal’s enhanced features wherever you are and however you want them.

FAQ

What’s new on WSJ.com?

The main goals of the WSJ.com redesign were to improve site performance, to create a visually dynamic reading experience, to diversify our storytelling tools and, most important, to create a website that works seamlessly across different devices and screen sizes. With the new WSJ.com, you will get a fully responsive website that does not compromise content as your screen gets smaller. In addition, we have overhauled the markets-data experience and enhanced personalized features such as watchlist and article saving.

How do I subscribe to WSJ.com?

To subscribe to the website, visit wsj.com/subscribe. You will also find prompts to subscribe near the top right corner of every page if you are not already logged into the site.

How do I access personalized features, such as watchlist, portfolio and newsletters?

To access personalized features on WSJ.com, you must be logged into the site as either a subscriber or a free registered user. Once you log in, click or tap the drop-down menu next to your name in the upper right-hand corner of every page to manage features like saved articles, watchlist, portfolio and newsletters. Readers using a smartphone or tablet will find these features under the “hamburger” icon in the top left corner. Tap the icon to see the main menu and select your name to expose the full list of features.

How can I find different sections of the website?

On desktop computers and tablets, the site navigation appears horizontally across every page. Hover over the main section names to expose the deeper sub navigation. For example, hover over “U.S.” from the main navigation to view the subsection “New York.” Mobile readers will find the navigation under the “hamburger” icon. Tap the icon to see the main navigation or to reveal the full list of sections.

How do I look up a stock quote and find markets data?

Markets data are accessible from several places on the website. From the home page, you can click “Expand” to open our new markets-data drawer. Here you can explore a number of key data points, as well as search for a specific company ticker symbol. You can also use the magnifying glass labeled “Search” on the upper right-hand corner of every page to find indexes, stock quotes, currencies, mutual funds and more. Simply enter the keywords into the search box. An autocomplete function will suggest relevant results. Finally, you can access markets data from the main navigation under the Markets section.

What are the international editions and how do I access them?

While WSJ.com English language editions share a global navigation, the home pages for Asia, India and Europe are distinct and aim to provide a more relevant and in-depth news experience for readers in those regions. WSJ.com also has a number of non-English language websites that are entirely unique in navigation, sections and content. All editions are accessible from a drop-down menu under The Wall Street Journal logo on the home page. The editions menu can also be found at the bottom of every page. From the drop-down, select the edition you want to view. Your choice will be remembered and become the default selection on your next visit to WSJ.com. You can switch your edition at any time.

Where can I find the “What’s News” module that used to be on the home page?

We have redefined the iconic section in the paper for digital readers. What's News is now located at the top of the homepage and reflects the most important and timely news of the moment, including compelling analysis and features. What's News is what you need to know right now, curated by our global team of editors throughout the day.

What is “Today’s Paper”? And how can I find a section from the paper?

Today’s Paper allows readers to view The Wall Street Journal print edition, section by section. It is accessible from a link under The Wall Street Journal logo on the home page or by visiting wsj.com/itp. From this page, readers can access previous editions of the paper or see PDFs of the front page. From mobile devices, tap the “hamburger” icon in the top left corner of your screen to see “Today’s Paper” at the bottom of the sections lists.

Where do I find the “New York” section?

The New York section can now be found under the “U.S.” section in the navigation. WSJ.com continues to provide in-depth coverage of New York City and the greater metropolitan area.

Where can I find information about my portfolio?

If you previously created a portfolio on WSJ.com, you can expand the market-data drawer at the top of each page to view the highest- and lowest-performing instruments within your portfolio. You must be logged in to use this feature.

How can I contact a customer-service representative?

You can reach customer service at 1-800-JOURNAL or by visiting customercenter.wsj.com. If you are logged into the website, you can access the Customer Center by clicking on the drop-down menu next to your name in the upper right-hand corner on your computer and in the upper left-hand corner on mobile devices.

How do I find more videos?

Many news and feature videos are embedded directly within relevant article and section pages. You can access the full range of WSJ.com videos from the Video Center at wsj.com/video. A module on every page of the site displays the most popular videos on WSJ.com.

How can I change the text size on articles?

Each article includes a toolbar near the top of the page that allows you to share, email and print the article. Included in this toolbar is a button marked by the symbol “AA.” Click on this button to set the article's text size at regular, medium or large.

How can I save an article for reading later?

Each article includes a toolbar near the top of the page that allows you to perform a number of actions, including saving articles to read later. Select the star icon from this toolbar to save an article. You can return to the drop-down menu under your name later to access these saved articles on any device. Please note, you must be logged in to use this feature. You can also use the Evernote option to save articles to the Evernote platform.

How do I comment on an article?

To comment on an article, you must be logged in to your WSJ.com account or be registered through supported social networks such as Facebook. All commenters must have a public profile and use their real name. We require you to be respectful of other commenters and follow our site commenting rules.

Does the site work in IE8?

Most of our new website can be experienced on Internet Explorer 8, However, certain key features are not available in this version of the browser. For the best possible experience, we suggest you upgrade to a more modern Web browser such as Chrome, Safari, Firefox and Internet Explorer 9 or higher.

Questions or Feedback? Contact our Customer Service Team.

Customer Service
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