When did the survey start?
The first mailing of the survey went out on September 15. A second mailing will be sent on November 2. 

What is the deadline for submitting the survey?
Please complete the survey by January 22, 2016.

Will my responses to the survey be kept confidential?
All identifiers are removed from the data received from the surveys and results are presented in an aggregated form to ensure that the data cannot be attributed back to your fire department.

Who qualifies as a designee?

Anyone the Fire Chief assigns to complete the survey.

Can more than one person submit a survey?
No, only one submittal per fire department will be accepted.

What is a NFPA FDID number?
It is the number NFPA has assigned to your fire department for NFPA’s internal database.

Is the FDID number different from the NFIRS number?
Yes. 

Where can I find my NFPA FDID number?
Your fire department’s NFPA FDID number is located in the top left corner of the address window of the printed survey you received in the mail. 

What if I don’t know my NFPA FDID number?
Call 1-800-343-8890 or e-mail nasurvey@nfpa.org, give us the name of your fire department and zip code and we will provide you with your NFPA FDID number. 

Where can I find my fire department’s password?
The password is located in the top right corner of the address window of the printed survey you received in the mail.

What if I don’t have my password for the electronic survey?
Call 1-800-343-8890 or e-mail nasurvey@nfpa.org, provide the name of your fire department and zip code and you will be provided with your password.

What if I don’t have my NFIRS FDID number?
Not a problem, you can still complete the survey.

I lost my return envelope, how do I get the survey back to NFPA?

  • Option 1: Submit your responses using the online survey
  • Option 2: Scan and e-mail completed survey to nasurvey@nfpa.org
  • Option 3: Mail to NFPA, Fire Analysis & Research Division, 1 Batterymarch Park, Quincy, MA  02169

If I close the electronic survey, how do I get back to it?

Just click on link again and you will be asked again to provide your NFPA FDID and password. The survey will pick up at the last question you answered.

 

How do I make a change after I have submitted or mailed the survey?

Contact us and we will assist you.

 

I forgot to keep a copy of my survey, how do I get a copy?

Contact us and we will assist you.

 

Contact information for assistance

Toll Free:  +1 800 343-8890

E-mail: nasurvey@nfpa.org